General Discussion

madfloridian

(88,117 posts) Thu Jun 12, 2014, 12:29 PM Jun 2014

Widespread outage, Roadrunner mail.

Been 3 days for me with only one batch of mail downloading. I called Brighthouse twice just to be sure it wasn't my problem. Got a credit from them, but still no mail.

Checked at Twitter, and it appears to be nationwide and intermittent. For me it is no longer even intermittent...just dead.

Anyone else?

10 replies

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Widespread outage, Roadrunner mail. (Original Post) madfloridian Jun 2014 OP

Yeah! I've been seeing 'login failed' messages popping up intermittently for a couple of days LongTomH Jun 2014 #1

Still no luck. madfloridian Jun 2014 #2

Not a word on google news. Just a few on twitter. LONG outage. madfloridian Jun 2014 #3

Damn! Still happening today! LongTomH Jun 2014 #4

Yep me too! zappaman Jun 2014 #5

Funny thing I have had no internet problems, just Roadrunner mail. madfloridian Jun 2014 #7

Just talked to Brighthouse support. 4 days for me now. madfloridian Jun 2014 #6

Time Warner twitter. We are aware...yeh I just bet you are. madfloridian Jun 2014 #8

This is the second day I haven't been able to get into my RR email account! LongTomH Jun 2014 #9

Been 8 days with only intermittent downloads of mail, then error message. madfloridian Jun 2014 #10

LongTomH

(8,636 posts)

1. Yeah! I've been seeing 'login failed' messages popping up intermittently for a couple of days

Reply to madfloridian (Original post)

Thu Jun 12, 2014, 12:33 PM

Jun 2014

Location: Kansas City, MO

madfloridian

(88,117 posts)

2. Still no luck.

Reply to LongTomH (Reply #1)

Thu Jun 12, 2014, 02:14 PM

Jun 2014

They say it's widespread, but it's hard to find much about it.

madfloridian

(88,117 posts)

3. Not a word on google news. Just a few on twitter. LONG outage.

Reply to madfloridian (Original post)

Thu Jun 12, 2014, 04:05 PM

Jun 2014

LongTomH

(8,636 posts)

4. Damn! Still happening today!

Reply to madfloridian (Original post)

Fri Jun 13, 2014, 01:47 PM

Jun 2014

Anyone else?

zappaman

(20,606 posts)

5. Yep me too!

Reply to madfloridian (Original post)

Fri Jun 13, 2014, 01:48 PM

Jun 2014

Check out this website

http://downdetector.com/status/time-warner-cable

madfloridian

(88,117 posts)

7. Funny thing I have had no internet problems, just Roadrunner mail.

Reply to zappaman (Reply #5)

Fri Jun 13, 2014, 02:09 PM

Jun 2014

Brighthouse must use different parts of Time Warner, like the mail system. It's central FL, parts of AL, Detroit area, and I think she said Indianopolis? Not sure.

madfloridian

(88,117 posts)

6. Just talked to Brighthouse support. 4 days for me now.

Reply to madfloridian (Original post)

Fri Jun 13, 2014, 02:03 PM

Jun 2014

I had one big bunch download, another tried to download the next day but failed.

I asked the tech if they had been hacked or something...long silence. She said they don't give us info like that.

madfloridian

(88,117 posts)

8. Time Warner twitter. We are aware...yeh I just bet you are.

Reply to madfloridian (Original post)

Sat Jun 14, 2014, 02:36 AM

Jun 2014

https://twitter.com/TWC_Help

TWC Help @TWC_Help · 14h

We're aware of issues impacting Email service. We're working as quickly as possible to resolve the issue. Sorry for the inconvenience.

LongTomH

(8,636 posts)

9. This is the second day I haven't been able to get into my RR email account!

Reply to madfloridian (Original post)

Thu Jun 19, 2014, 12:07 AM

Jun 2014

I've had intermittent trouble off and on for the last week; now it's consistently unavailable.

madfloridian

(88,117 posts)

10. Been 8 days with only intermittent downloads of mail, then error message.

Reply to madfloridian (Original post)

Thu Jun 19, 2014, 03:54 PM

Jun 2014

One email from Brighthouse in that 8 days expressing concern.

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