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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region Forums911 Dispatcher Tells Rape Victim to 'Quit Crying'
Emergency dispatchers have a tough job answering life-altering calls to the most traumatizing events. They provide life-saving instructions to victims over the phone, and calm their nerves. However, one dispatcher in Columbus, Ohio, has zero sympathy, claimed one alleged rape victim.
The victim called 911 just after 4 a.m. last Sunday, according to ABC affiliate WSYX. She was staying with a friend at a house just off the Ohio State University campus. The caller said she was woken up by a stranger holding a gun to her head and forcing her to perform sex acts on him.
The distraught woman told the dispatcher the man broke into the house full of sorority girls and left after assaulting her, stealing cash and an iPhone, according to WSYX. But she said she didnt know her friends address, and asked if the dispatcher could locate where her phone was.
No. We cant. Thats why I need to know where you are, the dispatcher could be heard saying on the call.
The caller described the attacker as a small white male with a white shirt. She asked the police to immediately arrest him.
Maam, youre going to have to quit crying so I can get the information from you, the dispatcher told the victim.
When the dispatcher asked the rape victim where the attacker came in, the victim answered: I have no idea. I have no idea. I have no idea. The back door.
Well, theyre not going to be able to find him with the information that youve given, the dispatcher responded.
Thats when the caller broke down.
http://abcnews.go.com/US/911-dispatcher-tells-rape-victim-quit-crying/story?id=24103774
Louisiana1976
(3,962 posts)daleanime
(17,796 posts)insensitive idiot.
Le Taz Hot
(22,271 posts)the dispatcher isn't even going to get a reprimand. I guess the thin blue line includes dispatchers now.
dilby
(2,273 posts)I know it sounds harsh but the person is doing a job and one where it can involve life and death, it's high stress and if they can't get the information because someone is crying they are not able to help them. If you were crying uncontrollably to a cop who was trying to take a statement they would probably tell you the same thing, it's not to be mean it's just the faster they get the information the faster they can catch the perpetrator.
Le Taz Hot
(22,271 posts)You really think "stop crying!" is effective? How about, "I understand that you're upset and you have a right to be, but right now, in order to help you, I need you to try and calm yourself just for a minute and focus so I can tell the police, who are on their way, what to look for. " Now, how hard was that? Try being a rape victim and tell me how calm you'd be after the ordeal. Just for the record, I speak from experience.
dilby
(2,273 posts)She needed to pull herself together so the dispatcher can help her. Yes something terrible happened but for someone to do their job you have to give them what they need and crying and then berating them when they tell you to stop crying is not getting you help any faster.
Le Taz Hot
(22,271 posts)was so effective. I give up. You're right, she should have just "manned up," gotten herself together and helped this poor misunderstood dispatcher.
I'm done here.
daleanime
(17,796 posts)how hard do you have to work to not understand this? Its like telling some one with a knife in their belly to stop bleeding, real useful advice.
joeybee12
(56,177 posts)allegedly...because if this operator had been trained those words would not have been used.
Response to dilby (Reply #4)
InfoWingerWatch This message was self-deleted by its author.
JI7
(89,247 posts)you can to allow us to help you" . and told her that they will stay on the line with her until help arrives.
historylovr
(1,557 posts)That poor woman. Like it's so easy to be calm after rape.