General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsKnow your air passenger rights. Despite what some flight attendants think, they DO include
Last edited Sun Jun 15, 2014, 07:03 PM - Edit history (2)
the right to use the restroom if your flight is stuck on the tarmac. So no three year old -- or sixty-three year old -- should be forced to pee in her seat or in a diaper because a flight is sitting, unmoving, on the tarmac.
And they have to give you food and water within 2 hours. And if your flight is still stuck on the tarmac three hours after the set take-off time, they have to let you deplane.
The extremely long and detailed FAA rule itself is also linked below. The rules are at the end of the document, after all the discussion and comments.
ON EDIT: In the case of Jet Blue vs. the 3 year old, Mrs. Devereaux has reported that Jet Blue did apologize, refund their tickets, and promised to give $5,000 to the charity of her choice.
http://www.ibtimes.com/tarmac-delays-knowing-your-rights-passenger-382706
Under the new U.S. Department of Transportation regulations on tarmac delays, passengers were given several protections. Here's a look at some of the highlights:
Airlines must return planes to the gate and let passengers off any time a flight is sitting on the tarmac for three hours (four hours for international flights).
Adequate toilet facilities must be maintained and made available to passengers during the delay.
Airlines must provide passengers with adequate food and water within the first two hours of any delay.
Airlines must designate an employee to monitor flight delays and cancellations, respond to passenger concerns, and instruct passengers on the complaint filing process.
Airlines must post and maintain updated flight delay data on their Web sites (to include information on flights that are frequently delayed) for each domestic flight they operate.
Since airlines must post flight delay information on their Web sites for every domestic flight, travelers can now research before booking to help avoid delays. By comparing delay trends flight-by-flight or even airline-by-airline, you can lessen your chance of a lengthy delay.
The official FAA ruling:
http://www.dot.gov/sites/dot.gov/files/docs/Final_Rule_on_Enhancing_Airline_Passenger_Protections.pdf
niyad
(113,055 posts)RKP5637
(67,086 posts)Shrike47
(6,913 posts)pnwmom
(108,955 posts)Gormy Cuss
(30,884 posts)Much harder for the flight attendant to ignore that way.
http://www.dot.gov/briefing-room/new-dot-consumer-rule-limits-airline-tarmac-delays-provides-other-passenger
dhill926
(16,314 posts)pnwmom
(108,955 posts)I seem to recall reading some of those planes turn into ovens because there is no AC while waiting?
hopemountain
(3,919 posts)on a domestic flight. it was 100 degrees outside and even hotter inside the plane. i thought they were going to have to take me off in a straight jacket. never never never again.
pnwmom
(108,955 posts)So that kind of thing is not supposed to happen anymore.
lululu
(301 posts)No kidding. When the power was off in my area and it was in the high 80s for hours, I went to the police station in the next town, which had AC, because I was bordering on collapse.
Javaman
(62,500 posts)I was stuck on the tarmac at La Guardia many years ago during a thunderstorm in July. It was horrible.
pnwmom
(108,955 posts)but I think I read something about requiring "temperature control." These regulations only came into effect in September 2012, so hopefully that isn't happening to people anymore.
hopemountain
(3,919 posts)yes, my experience was in 2004. hopefully.
Warren DeMontague
(80,708 posts)pnwmom
(108,955 posts)because I had the misfortune of a serious blood clot when I was on a long flight. I would never spend 3 hours motionless on a moving plane -- why should I be required to on a plane that's sitting on the tarmac?
Hekate
(90,556 posts)I had a blood clot scare many years ago, and even though it ultimately turned out to be a misdiagnosis it scared the bejayzus out of me. I got the stockings after one particularly long flight that had my ankles swelled up like balloons for over a month afterward.
Because of all of this I try to get up and walk when I can -- to the toilet, to the back of the plane, whatever. But they are so overcrowded these days it's a real problem -- I did have one FA ask me to please not get up, and I smiled sweetly and said I was trying to prevent a DVT, thank you.
pnwmom
(108,955 posts)turned around and asked me not to move my feet because the vibrations were disturbing him. I had to tell him I was sorry but I'd had deep vein thrombosis after a plane flight before, and this was doctor's orders. His sure turned back fast.
I also take aspirin and wear compression stockings. You were smart to take preventative measures before the worst happened.
rickford66
(5,521 posts)No food, water or access to the toilets. International flight from Paris to Pittsburgh diverted due to weather to Cleveland. I can understand the customs and immigration problem, but I've been on other international flights which were diverted and the local authorities always could handle passenger temporarily access to a terminal. All passengers should carry a copy of these rules.
rhett o rick
(55,981 posts)before landing. I recommend you use the facilities before 30 minutes, because, as I have have, you may run into turbulence in the last 30 minutes. Also, if everyone waits until 30 minutes, there will be lines.
pnwmom
(108,955 posts)Unfortunately, with small children, it is often hard for them to go on command.
rhett o rick
(55,981 posts)an effect on them for the rest of their lives.
Eleanors38
(18,318 posts)a thirty min. recommendation will have little effect, esp. if you are constantly rehydrating. The airlines should be more concerned about disruptive bowels.
pnwmom
(108,955 posts)Or sitting in the same seat after they left?
japple
(9,808 posts)my tickets for a trip in August. Hope I won't have to ever refer to it!
pnwmom
(108,955 posts)Eleanors38
(18,318 posts)grahamhgreen
(15,741 posts)Phytosterols
AAO
(3,300 posts)Logical
(22,457 posts)davidpdx
(22,000 posts)That was terrible.
Louisiana1976
(3,962 posts)davidpdx
(22,000 posts)Going from Korea back home for a visit, $1,800. Hello, I think I just got ripped a new asshole. Yeah that hurt.
LibDemAlways
(15,139 posts)a parent can do. I was once in a ride line at Disneyland behind a small child who kept telling her mother she had to go. The mom was reluctant to leave the long line. Finally, the little one simply let loose. Couldn't blame her. When a child requests a trip to the bathroom, adults should listen.
2banon
(7,321 posts)anyone on the plane during delays for any amount of time longer than 30 minutes, an hour at the max. You've already been seated for that period of time waiting for everyone else to board and get seated. If they know there's going to be a delay longer than 30 minutes, then don't board anyone on in the first place!. And it shouldn't be allowed!
But at least this information is good to have and thank you for posting it!
pnwmom
(108,955 posts)I did get a major blood clot once after a flight, so I only go on short flights. To have to sit on the tarmac for hours makes no sense.
Blue_Tires
(55,445 posts)and once the jet is away from the gate there's no place for the passengers to exit to...
Also, during peak times at really busy airports, it's not always as simple as just turning around and returning to the gate, because the next flight is already parked and loading/unloading...
2banon
(7,321 posts)My feeling is, that passengers shouldn't be boarded in advance of known delays..all electrical and mechanical checks need to be fully vetted prior to passenger boarding and any other hazards such as "plumbing issues". etc. When hitherto unknown issues come up, requiring delays, then a procedure for passengers to be able exit the plane on the tarmac such as shuttles ready to receive these passengers.. then passengers can at least wait it out in the airport, exercise, use facilities, get their physical and mental needs met and so forth. or perhaps cancel/change their flight.
Passengers shouldn't be held like prisoners. That's just an insane policy.
LibDemAlways
(15,139 posts)Las Vegas because of heavy fog in LA. Passengers were kept aboard the plane which was parked at a gate. After about an hour, my dad grabbed his carry on and told the flight attendant he wanted off so that he could rent a car and drive back. She tried to stop him but one of the pilots intervened and let him go saying the airline had no right to hold anyone against their will.
2banon
(7,321 posts)That's the exactly the issue. Holding people against their will as if passengers were prisoners should not be tolerated, instead this policy is accepted as a matter of course. Good on that pilot!
al_liberal
(420 posts)For my entire life I've had a pea sized bladder no matter if I've had no liquids for hours or 6 beers in one. I've traveled all over the world for work and whenever I feel the need I just get up and go. It doesn't matter if we're taxiing toward departure or about to land. Sure the flight attendants tell me to "return to your seat" but my reply is always "I'll pee myself if I do that". I've never, in 20+ years of flying, been denied a trip to the lav by anyone. I've even had the FAs call the pilot to tell them "passenger out of seat" but when you have to go you have to go.
BootinUp
(47,078 posts)pnwmom
(108,955 posts)and then, when the child peed in her seat, the mother was told to sit down when she tried to clean the mess up. Then the pilot announced over the intercom that they had a "noncompliant" passenger and they were going back to the gate to turn them over to security!
Only the intervention of an off-duty pilot who had witnessed the whole situation prevented this from happening.
Thespian2
(2,741 posts)from England in the mid-nineties, US Airways did not follow any of the rules above. The pilot diverted to Boston because New York bound planes were in a holding pattern. He decided he did not have enough fuel. Landing in Boston shortly before the snow storm hit, the pilot had no choice but to sit and wait after refuelling. Sitting and waiting for 7 1/2 hours...not allowed to use the over-flowing toilet...no food...no water...not allowed to deplane because it was an international flight. I feared mutiny, especially from many people who demanded relief. At the end of the Logan Horror, the plane flew to New York, arriving at 1 am. What a nightmare! Has air travel improved? No. A few weeks ago, we waited five hours for AirCanada to find a crew who could fly us to Toronto.
Such is the everyday crap we must endure.
pnwmom
(108,955 posts)they have to compensate you after 3 hours on the tarmac.
quadrature
(2,049 posts)take care of business wherever you want.
everybody wins.
Orrex
(63,172 posts)They should make the bottom of the plane a widely-spaced grating so that people's business drops out of the vehicle and disappears harmlessly.
Harmlessly.