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matt819

(10,749 posts)
Thu Jan 30, 2020, 12:36 PM Jan 2020

Question about body shops and prices and parts

One of my kids has a BMW 328xi 2008. Needs a headlamp and body work to install. Was quoted $1,062 for a used headlamp and then a few hundred for labor and the caveat that once they get in there they may need to order some other parts. I'm fine on the labor and the caveat. But the price of the part is high. I found what I think is the same headlamp, new, for under $200 (reliable source, am-autoparts.com, which I've bought from before). Not OEM, which I'm not sure the thousand dollar lamp is, but I'm fine with after market.

I'm going to get another quote from another body shop.

BTW, I've used both bodyshops in the past for insurance-related work and they're both good. And since it was insurance, I didn't care much about the pricing.

So here's my question. Do I ask the bodyshop about the price of the part that I've found and see if they'll accept that and do the work. Even if they increase their labor rate, I'm still ahead.

Thoughts from people more experienced and knowledgeable than I am would be welcome.

13 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Question about body shops and prices and parts (Original Post) matt819 Jan 2020 OP
Absolutely ask. Phoenix61 Jan 2020 #1
Is this an insurance job or are you paying out of pocket? N/t gay texan Jan 2020 #2
Out of pocket matt819 Jan 2020 #5
In a case like this gay texan Jan 2020 #7
OEM used is generally a better part than a "will-fit" Mopar151 Jan 2020 #12
It's worth a try. Before you let them start so you'd have the option to go elsewhere captain queeg Jan 2020 #3
The reason its expensive gay texan Jan 2020 #4
But. . . matt819 Jan 2020 #6
Shop around Chasdev Jan 2020 #8
You're gonna love this matt819 Jan 2020 #9
The nice way to ask Mopar151 Jan 2020 #13
Body shops sell parts at retail. JohnnyRingo Jan 2020 #10
I know what you're saying matt819 Jan 2020 #11

Phoenix61

(16,995 posts)
1. Absolutely ask.
Thu Jan 30, 2020, 12:41 PM
Jan 2020

Not all parts are created equal. There may be a very legit reason for the price difference.

matt819

(10,749 posts)
5. Out of pocket
Thu Jan 30, 2020, 12:50 PM
Jan 2020

But on my kid's insurance, so she'll have the deductible. If it was someone else's insurance, I wouldn't care.

gay texan

(2,435 posts)
7. In a case like this
Thu Jan 30, 2020, 01:10 PM
Jan 2020

I'd go with an OEM part. The Chinese stuff is horrible and usually doesn't fit right. I would call your local wrecking yard and see if they have it in stock.

OEM stuff from BMW, Porsche, and Audi is very well built.

Mopar151

(9,975 posts)
12. OEM used is generally a better part than a "will-fit"
Thu Jan 30, 2020, 06:11 PM
Jan 2020

And a good auto salvage yard is more "buisnesslike" than many of the "aftermarket parts" distributors. A fair amount of aftermarket stuff, tho, is made by the contractors who make it for the OEM's, and at A THOUSAND FUCKING DOLLARS FOR A HEADLIGHT, you'd be a fool to not check!

captain queeg

(10,104 posts)
3. It's worth a try. Before you let them start so you'd have the option to go elsewhere
Thu Jan 30, 2020, 12:43 PM
Jan 2020

Bodywork is ridiculously expensive. I’ve only had work done thru my insurance so I don’t know. Unfortunately it seems like any skilled labor nowadays is very expensive. I guess with the “booming economy” they can get away with it. I took my car in last summer for some somewhat minor work and they kept my car for almost a month

Chasdev

(33 posts)
8. Shop around
Thu Jan 30, 2020, 01:11 PM
Jan 2020

Call around and tell them you were going to install the lamp yourself but have decided not to try.
All they can do is say no or perhaps the labor will go up an increment.
Is the aftermarket lamp certified to the same specs as an OEM unit?
My Chevy truck is wearing new lamps on all 4 corners that cost right at $100 for all and they look and feel like OEM.
Have you heard of "PartsGeek", they offer aftermarket lamps both certified and not for most cars/trucks with prices that will shock you.

matt819

(10,749 posts)
9. You're gonna love this
Thu Jan 30, 2020, 01:55 PM
Jan 2020

So, I go to another body shop, the one recommended by my mechanic.

They say I don't need a new headlamp. All they need to do is remove the bumper, reset the headlamp, replace the bumper. Done.

$70.

Granted, they may say I need a headlamp once they get in there, and I can then deal with the part question/price then. If not, then my problem is solved for $70.

Never a dull moment in the world of car repairs.

Now here's another one. The mechanic I use is one I've been going to for 6 years. Great people, reasonable prices, and I feel as if I'm being treated fairly in terms of pricing and competence. That said, I'm sure the brake job required to pass inspection will run pretty high. I don't have the estimate yet. But I have to say that I'll probably be tempted to get another quote, but talk about awkward. Hey guys, thanks for your estimate, love you guys, but I decided to get the work done someplace else. See you next time for the other two vehicles.

Mopar151

(9,975 posts)
13. The nice way to ask
Thu Jan 30, 2020, 08:28 PM
Jan 2020

Is to ask what your options are in regard to the repair. The labor and parts costs should be fairly constant, so any meaningful savings would be in the extent of the repair.

Sourcing parts on your own is a touchy subject with most shops. Prior arrangement is the only fair way. The shop has to know the right stuff is coming, not the maybe stuff. An upcharge to cover their overhead can be appropriate, too.

JohnnyRingo

(18,619 posts)
10. Body shops sell parts at retail.
Thu Jan 30, 2020, 01:56 PM
Jan 2020

That is, if a part costs them $100, they mark it up at least 50% and resell it to you. That includes handling charges for acquiring and stocking the part itself. If you get an oil change you can't bring in your own filter and oil and expect them to install it for just labor cost. That's really not where they make money.

Having said that, a thousand bucks may be an unreasonable markup. Body shops often price parts for the sake of taking money from insurance companies. Customers don't complain and insurance companies recoup the money from us. I've often gotten better prices at body shops by explaining that it's coming out of my pocket.

Keep in mind that you often get what you pay for in car parts. In many cases, a generic part will cause woe. Do some research on BMW headlights and definitely shop around.

I think you're being scalped on the price, including markup.
https://www.rockauto.com/en/catalog/bmw,2008,328xi,3.0l+l6,1442504,body,headlamp+assembly,10762

matt819

(10,749 posts)
11. I know what you're saying
Thu Jan 30, 2020, 02:03 PM
Jan 2020

Markups are fine, but I hate being taken advantage of. I just bought a tail light for my Tundra - $66 aftermarket from am-autoparts.com, delivered in two days. OEM is $100 more. I had to buy one (for the other side - I have backing up issues) a couple of years ago, and it works just fine.

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