Reply #16: My broker actually got a bit "miffed" with me.....a comment re brokers [View All]

They have a fiduciary obligation to represent
YOUR INTERESTS you can sue them if they give
advice that cannot be backed up by public documents.

They work for you not the brokerage.

Remind them of that.

Also remind them that the Internet has changed
the world. By this I mean.......

If a broker got 'miffed' at me for whatever reason
I would lean over his desk, hold his business
card in his face and tell him to adjust his attitude.

If I didn't get an immediate apology I would go to
his manager and complain. If his manager copped attitude
I would say,

"Thanks for taking the time to listen to me. Would you
please make arrangements to close my account? If you'll
excuse me I have to get home now. I have a few hundred
emails to send."

I guarantee said manager will throw himself at the door
and pop fresh grapes in your mouth.

These guys know how to do the math. They know how fast
bad press moves on the Internet.

For every customer offended 100 are lost. On the internet
that increases by a factor of 10 depending on the traffic
figures on chat boards.