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Stupid bank games. Share yours. Here's mine: [View All]

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dixiegrrrrl Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 02:35 PM
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Stupid bank games. Share yours. Here's mine:
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Been with local community bank since 2005.
They wanted to charge my current account a new monthly fee, but there is another account type that has no fees.
So I call bank, inadvertently got an apparently new assistant manager.

Can I change my account type?

No problem, she says, all I have to do is come in and "update" all my information, per the Patriot Act.

What????????
"Patriot Act says that whenever you change accounts or CLOSE accounts, you need to provide updated information" she says, a bit snippy.

Really..and pray tell, what information do you need for me to change my account?

" A recent copy of your driver's license, yours on file is 5 years old,
and it says on your form you are retired, we need to know where you used to work,
and let's see....copy of your birth certificate..."
( mine happens to be in the safety deposit box at that bank)

I hung up.
Waited 2 months.
Called the bank, got one of the senior tellers, asked her if I could change the account over the phone.

" Sure, no problem at all, ( tap tap tap click click click keys)
...ok, you are all set, new account, no fees, have a nice day".

:banghead: :banghead: :banghead: :banghead:
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