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True tale of woe: Before I left North Carolina I needed a job. Any job. So I applied EVERYWHERE. The only people who called back were Walmart, so fuck it, it'll be an education.
The first thing you must know about Walmart is, although it is nominally one company, it acts as four: Walmart Stores, Sam's Club, Walmart Distribution and Sam's Club Distribution. They don't talk to each other; right after I signed an Employment Agreement with Walmart Stores the DC in Hope Mills (right next to Fayetteville) called and offered me a job. Unfortunately, once you've signed this agreement you can't move to a different job within the Walmart system for six months. Distribution, as far as wages and working conditions go, is a whole different animal than Stores: Walmart Stores starts you at minimum wage part-time status, while Distribution starts you at $14 per hour and full-time work. All the horror stories you hear about Walmart are out of the Stores divisions; Distribution treats its people much better.
Then comes orientation day. Oh god. It is eight hours long. You spend one hour learning that unions are exactly what Walmart does not need, and seven hours learning that they do. It seems to me Walmart has been sued so many times about some of the shit they pulled, they have gone completely off the deep end in the other direction to try to compensate. Now they don't make you work off the clock, they make you file time adjustment sheets if you do ANYTHING for the company when you're not clocked in. This means that if you're shopping in the store at the end of your shift and a customer asks you where the beans are, and you tell her--even if you're standing right next to them (this happens in box stores ALL THE TIME), you've got to file a time adjustment sheet. Oh, and you've also got to monitor your time the rest of the week because if you're scheduled to work 32 hours this week and you work 32.25, you're in deep shit.
Once you're out on the floor, you will find one common belief held by anyone who's worked in any other retailer: the only reason Walmart has stayed in business is by sheer mass. A couple of quick examples:
1. I worked in Dairy. We sold Yoplait yogurt for 50 cents per cup, which is about what everyone else in Fayetteville sold it for. We also sold an 8-pack of Yoplait, or actually we stocked an 8-pack because no one ever bought one--mainly because the 8-pack was priced at over $4. Who the fuck is going to pay extra for the box? No one, that's who, and I finally went to my manager: "Please send an e-mail to Bentonville asking them why the customer does not win (the customer service campaign at the time was called The Customer Must Win) by purchasing this item as it is 24 cents more expensive than buying them loose." The next day I walked into the store and they were under $4, and they were selling.
2. I worked there during Easter season. My department handled the eggs, and we were selling eggs as fast as we could put them out. You KNOW most of those eggs were going to be colored, right? So obviously any good retail associate thinks, "maybe we should cross-merchandise egg coloring kits next to the egg display to make things easier for the customer." The first thing I had to do when I brought this wild idea to a manager was explain what cross-merchandising (an example from an earlier, more pleasant time was displaying nails next to roofing shingles because you need both to do a roofing job) is, and then I found out the only way you can cross-merchandise at Walmart is if corporate headquarters expressly tells you to. They are also REAL picky about their plan-o-grams. At Home Depot if someone at corporate sends you a plan-o-gram that won't work you can redo it and get a manager to sign off; at Walmart, if your POG doesn't work for you (because, say, it calls for 20 feet of shelf space devoted to shit everyone in your area quit eating two weeks after Sherman's March to the Sea) and it's killing your numbers, the best you can hope for is to not get written up too harshly.
Walmart isn't completely evil; they've done a few good things. The only one that comes quickly to mind is their role in killing the market for recombinant bovine growth hormone; since Walmart won't buy milk from cows treated with it and Walmart is the largest milk dealer in the US, very few farmers are using it now--you'd really have to be crazy to pass on THAT market. But on the whole, it is a bad company.
BTW for extra entertainment go to Google Maps and search for "Walmart Home Office, Bentonville, AR." Then go to Street View and look at the place. This is the biggest company in the world, and their headquarters looks nothing like you'd expect for such a grand venture--in fact, it looks very much to me like a retired milk plant they bought and put cubicles in.
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