Part Three: Talking with Former Health Insurance Executive Wendell Potter

For OpEdNews: Joan Brunwasser - Writer

Welcome back for the conclusion of my interview with former health insurance executive, Wendell Potter. Let's circle back to the more personal for a bit, Wendell. When you decided to leave the health insurance business. What did your family think about all of this? You were making a very comfortable living for many years being a spokesman for the industry. You were good at it. And suddenly, you bolted and jumped to the other side.

Well, they were concerned, obviously. But they knew that I was not happy. This had been going on for some time. I was not feeling good about what I was doing, and it was taking a toll on me. I just simply was not pleasant to be around much of the time because I was trying to deal with it and not knowing exactly what to do. To walk away from a good paying job is not easy and I had to think about my family's welfare. But they had been supportive throughout this. I tried to prepare them for the worst, but they've been very supportive; the kids are very proud of what I'm doing. They've gone to some of the public appearances that I've made. They're always interested in seeing me on TV; it's been great. And I feel like they finally know what I'm doing and they're proud of what I'm doing.

You're right. That is great. So, over the last year or so, your life has changed in a major way. You're no longer employed by the health care industry and it's unlikely that you'll go back there in the near future. Did your former employers or the industry at large move to discredit you and your testimony? You made them look bad at an inconvenient moment, when the country is in the midst of a debate on health care reform.


You know it's been a dilemma for them. They haven't really known exactly how to deal with me. And I knew that they would have some difficulty because they know what I'm saying is true. It's been interesting because there have been many times when I agreed to appear on a TV program, for example, or a radio program, or in the public forum and someone has been invited from the health insurance industry or from a health insurance company but every single time they've said “I'm sorry. We can't find anyone. Everyone's just too busy.” They simply won't appear on the same platform with me because they know what I'd say, the issues I would raise and the questions I would ask them. They'd be hard-pressed to answer in an honest way and give an answer that would satisfy anyone who would be in the audience.

So, they can't attack me publicly because they knew that I served in my job very well. I left under amicable conditions. It was my decision to leave plus, they don't want to attack me because they don't want to keep the story going. I think that was their initial strategy: let's not say anything about Wendell and if we don't, maybe the media will lose interest in it. What I have found is that some of their allies in the blogosphere, some of the right-wing bloggers have occasionally attacked me but it's only been occasional; it hasn't been frequent.

I presume that you had friends and colleagues in the industry. What do they think about your actions?

I do have a lot of friends in the industry. Many who also have left for one reason or another, some have lost their jobs through layoffs and others just because they wanted to go on and do something else. They've all been very supportive, every single one has reached out to me. And there have been dozens of them who have been very supportive. Many of them have said “I wish I could do the same thing but I'm just not in a position to do it.” Some have provided me with additional insight and information that I've been able to use. It's been very rewarding. People who still work in the industry have not reached out to me. I'm not surprised because I don't think they would know exactly what to say and they would be concerned to have a conversation with me that anyone would find out about.

They might be threatened also by what you're saying because if they think about it too hard that could upset their comfortable life.
http://www.opednews.com/articles/Part-Three-Talking-with-F-by-Joan-Brunwasser-091019-367.html

are leaving medicine for similar reasons. The status quo is to make a lot of money, first and last. Lots of docs do not agree but they become unpopular real fast. And medicine is less transparent than insurance companies even.

Thanks for posting this.