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althecat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 09:11 PM
Original message
BBV: Diebold Election Systems Election Manual For Staff
Edited on Tue Sep-16-03 09:16 PM by althecat
http://www.scoop.co.nz/mason/stories/HL0309/S00157.htm

Diebold Election Systems Election Manual For Staff

" Do not to offer damaging opinions of our systems, even when their failings become obvious."

" Indicate that you are attending an election when questioned by US customs. Provide a terse explanation of what your job is as well as the business the company you work for is in. Under no circumstances should you indicate that you intend on working in the US. "

" Ideally, a recount yields exactly the same results as the initial count. However, in the case of AccuVote- OS ballots, this is qualified by the following considerations. These considerations become increasingly relevant over larger quantities of ballots."


– Diebold Election Systems' "Election Support Guide "


Diebold Election Systems Election Manual For Staff



Selected highlights from the Diebold Elections Systems " Election Support Guide" - the instruction manual for staff attending elections in the United States - follow. The manual comes from a 1.8 gigabyte data dump of files distributed widely on the internet including to media in recent weeks. You will find the complete manual below presented in HTML format. The original is in PDF format.

For more background on the Diebold Data Dump see also… Internal Memos: Diebold Doing End-Runs Around Certification and Diebold Internal Mail Confirms U.S. Vote Count Vulnerabilities and http://www.blackboxvoting.org/.

This information has been published here for a number of reasons.

Principally - as the above linked stories show - Diebold Elections System has shown a clear intention to distribute an election software system that is 1) easily hackable, and 2) which they have known for at least 10 years is easily hackable.

Moreover, since Scoop first began publishing stories on this subject in July, Diebold Election Systems' response has been to tell a seemingly endless series of lies about how its products work.

Just yesterday PBS's NewsHour programme was told by a Diebold employee that concerns about election systems being hackable were mistaken because they are not connected to the internet.

Yet section 13 of Diebold's manual below - "13. JResultClient" - shows that in many instances the vote tallying computers are connected to the internet to provide real time results. In addition there is an extensive description below of how results from county election results are often modemed into election supervisors offices.

These modem connections could also be used to hack into the GEMs vote counting programme which - Bev Harris and Scoop has shown (and which Diebold admits in internal memos) - is not only easily hackable but which also features an audit trail that can be overwritten in a trivially easy fashion.

Therefore the following manual is published in the public interest, so that accurate information is available to all those who wish to examine whether Diebold's systems are indeed secure as they claim.

- Alastair Thompson, Scoop Editor


**************


Selected Highlights From The "Election Support Guide"


**************
1. Overview

This document is intended for Diebold Election Systems, Inc. staff attending elections, and attempts to address the majority of representati ve situations that may be encountered at an election. The document aims primarily at educating novice election support staff, and is in no way intended to provide an authoritative basis of product information.

Please note that this document is intended strictly for the consumption of Diebold Election Systems, Inc. staff, and is not intended for customers or other election-related authorities.

------------

2.1. Border crossing

Indicate that you are attending an election when questioned by US customs. Provide a terse explanation of what your job is as well as the business the company you work for is in. Under no circumstances should you indicate that you intend on working in the US. If requested, give Tab's name and work telephone number as reference.

------------

3. General issues

As representative of Diebold on election day, you will be considered the paragon of knowledge and authority with respect to the jurisdiction’s election, even though you may in fact be the least qualified person on site. In light of this, present yourself in as diplomatic, reassuring, and professional a manner as possible.

------------

3.2. Communication

You will generally be considered to be a high-ranking election specialist and a paragon of knowledge and solutions, which may be disconcerting when things go wrong. Do not promote your ignorance - in case of doubt, call a designated contact who may be more knowledgeable than you.

Ideally, you should not remain all day at election central, but spend at least several hours visiting polling places in order to view the voting process itself.

Be observant throughout the election, making notes of any anomalies or issues you believe the company could/should be aware of.

Be aware of the fact that pollworkers are often quite aged, and that technological issues that to you are utterly banal may be quite daunting to the pollworkers.

Do not flaunt your knowledge, particularly if it is technical only, and not election specific. Not only may your audience be less than receptive, you may be called to task where you least expect it , and can least make a difference.

Carry with you a list of telephone numbers of Diebold Election Systems, Inc. contact people. Carry a cell phone with you if possible - if you don't already have one, attempt to procure one from the jurisdiction.

Remember to take along the Excel spreadsheet containing all employee phone numbers.

Be aware of any senior technical staff that will be present at the election other than yourself. Be aware of their strengths and limitations as far as product and election knowledge is concerned. Just because someone has been working for our organization for years does not mean they will be aware of every facet of election management requirements.

Defer to more experienced staff where possible. Do not offer answers if you are not perfectly comfortable with doing so - an incorrect answer may well have more serious consequences than no answer at all. It is acceptable to indicate that you are not aware of the answer requested, and that you will contact another company representative who will be equipped with the answer.

Offer the minimum amount of information necessary. Consider the nature of information being discussed, your familiarity with the subject being discussed, the position of the individual you are discussing the issue with, as well as any individuals or press who may be present who you are not familiar with.

Under no circumstances should you discuss anything to do with the election with the press, or appear on press cameras. The same applies generally to any individuals outside of the immediate election environment. You cannot be familiar with the partisan politics that may be rife in the jurisdiction, and possible oppositional sentiments towards our product or company.

Do not to offer damaging opinions of our systems, even when their failings become obvious.

Contact Tab or Ken at the Vancouver office once the election has been deemed to have been closed.

------------

3.3. Attendance

Expect to be onsite on election day between 6am and 7am. Depending on how well the election goes, you may be able to leave the site as early as 10pm or 11pm. If things go badly, you could be there until the next morning.

------------

6.2. AccuFeed

The jurisdiction may be using the AccuFeed in order to process absentee ballots in batch mode. The AccuFeed is often sensitive to the orientation, size, and print quality of the ballot.. AccuFeed units tend to reflect varying behavior in terms of speed and quality of processing. Familiarize yourself with the functioning of the AccuFeed before the election if it will be used in the election. Do not offer information as to the AccuFeed's shortcomings to the jurisdiction, even where obvious.

------------

FOR FULL TEXT SEE...

http://www.scoop.co.nz/mason/stories/HL0309/S00157.htm


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Pale Blue Dot Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 09:24 PM
Response to Original message
1. Bookmarked and kicked! nt
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ParanoidPat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 09:27 PM
Response to Original message
2. Thanks again Al!
:evilgrin: :toast:

:kick:
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DEMActivist Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 09:46 PM
Response to Original message
3. Go Alastair!!!!
Smack them again and again and again! You think they're bloody yet?

Whooooooo hooooo, great article - as always!
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shirlden Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 10:01 PM
Response to Original message
4. How many ways can this company
shoot itself in the foot? They need to be decertified and then we need to decertify the certifiers (ITA)
So we have Diebold cold. What about all the other
TS manufacturers ? How do we convince the voter that none of them are secure?

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Bushfire Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 10:09 PM
Response to Original message
5. Great stuff Al !!!
Once again "scooping" the US lap dog press. They are starting to get a bit jealous I imagine by now.
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4dog Donating Member (289 posts) Send PM | Profile | Ignore Tue Sep-16-03 10:11 PM
Response to Original message
6. Thanks, kiwi!
I hope that's polite in your part of the globe. I've never heard it, only read it. If offensive, I sorry.
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althecat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 10:15 PM
Response to Reply #6
7. Kia ora 4dog....
No... that is perfectly polite.... though we tend to hear it more overseas than here at home.

And here's one of the little blighters getting measured.



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4dog Donating Member (289 posts) Send PM | Profile | Ignore Tue Sep-16-03 10:45 PM
Response to Reply #7
9. The little fellow has quite a beak
if the open calipers go to the tip.

Ki ora must be Maori?

Excuse my babbling off topic, it's the hour.
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gristy Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 10:24 PM
Response to Original message
8. Great article!
I just sent an email about this to the MN secretary of state and everyone on the MN State Plan Committee. I don't do this very often, but this article is just first rate with some killer quotes from that manual. And she hadn't heard from me in a while. In the email I also included a link to yesterday's NewsHour story on BBV that was posted on another thread.

MN is presently committed to paper ballots, with some kind of machine to assist the blind with their voting. The state has not yet said what that machine is going to look like. I'm pushing for a machine that, in the end, generates a paper ballot. But it's hard to know if they're listening.
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Eloriel Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 10:58 PM
Response to Original message
10. FABULOUS
Heheh. When I read some of these "new" things I keep hearing Kathy Rodgers telling me that "Oh, I've read ALL the info" from Bev Harris.

I'll bet she hasn't read THIS. I probably ought to send her the link. So she can keep up with breaking developments, of course. Wouldn't want her to fall behind.

Eloriel
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Andy_Stephenson Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 11:47 PM
Response to Reply #10
13. I'll be calling her tomorrow cause I still don't have
my certs...I could ask her or...read it to her...wouldn't that be rich?
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jburton Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 11:26 PM
Response to Original message
11. Kick n/t
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Andy_Stephenson Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 11:46 PM
Response to Original message
12. I have someone swearing to me that
Diebold Canada was owned in part by China. Is this true? Or is it a ruse?
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seemslikeadream Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-16-03 11:50 PM
Response to Reply #12
14. Google Diebold China
Edited on Wed Sep-17-03 12:10 AM by seemslikeadream
there's alot of stuff. They're in China.
Diebold Pacific, LTD
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Andy_Stephenson Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-17-03 01:01 AM
Response to Reply #14
15. HOLY SHIT!
Now it all Makes sense.
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Romberry Donating Member (632 posts) Send PM | Profile | Ignore Wed Sep-17-03 01:26 AM
Response to Original message
16. Kick!
**
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seemslikeadream Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-17-03 07:48 AM
Response to Original message
17. For my favorite New Zealand cat
another kick


E rahui i te pai
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RedEagle Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-17-03 11:37 AM
Response to Reply #17
18. Diebold offices in China?
....or is there more to this? Global business or partnerships?
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Eloriel Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-17-03 11:47 AM
Response to Reply #18
19. RedEagle --
You PMd me, but YOUR Private Mail function is turned off. But the answer to your question is yes -- probably today.

:-)

Eloriel
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