It pays to complain about a product you didn't like
I was really upset with the Multi-Cat formula cat litter from Arm & Hammer and I wrote a letter to them telling them how bad their product was. Mind you, I'll just switch back to my unscented super clumping Arm & Hammer cat litter instead. I took a chance with a new product and I didn't like it and I told them about it
But today in the mail I got a letter from A&H and a coupon good for a free replacement box of A&H litter (I can get the kind that I like).
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