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I pretty much have perfect credit nowadays, but when I was younger I royally f***ed up my credit reports. I ran up credit cards, financed a car, and then blew it all off when "more important" things came up. By the time I was 19, I had nearly $20,000 in collections. I went to a credit counselor at first, and it ended up being the biggest financial mistake ever.
The credit counseling company, for a fee of several hundred dollars, got several of my creditors to agree to place me on an interest free payoff schedule, with the stipulation that I never miss any payments and that I not apply for any additional credit until they were paid off. Two other creditors refused to work with the company, so the counseling service advised me to STOP PAYING THEM, and to refer them to the counseling service to "pressure" them into agreeing to a plan. Once the creditors got a whiff of that, they sued me. They won, my wages got popped, and I lost the ability to pay off all the negotiated loans. Two of the negotiated loans immediately went back into collections, and a third sued me as well. By the time everything was said and done, I ended up right back where I had been BEFORE the counseling service got involved, except I found myself a bit poorer for the effort. It took me a few years, but I did eventually get it paid off.
Here's a few things credit counseling services wont tell you. First, creditors really don't have to work with the companies if they don't want to, and many don't. Large companies are more likely to work with them, while smaller ones will probably ignore their overtures in favor of pursuing you personally. Second, negotiated settlements often are left marked as overdue on your credit report. If you arrange a three year payoff plan, your credit report may end up showing that the bill was late for three years straight. Third, creditors sometimes resell debt accounts after credit services have negotiated payoff plans since those plans largely eliminate their profit margin. The debt purchasers are under no obligation to honor it, so you could pay off half the amount and find yourself back in collections anyway. Fourth, federal law says that debt and collection accounts can only be listed on your credit report for seven years from the date the bill went overdue. If you pay it off yourself, that date remains legally established as the date you missed your first payment. If you go to a credit counseling service and later run into problems again, creditors can actually RELIST your debt and start the seven year period over again. Finally, the very mention of a credit counseling service on your credit report will make you a credit pariah for seven years. You will not be able to open any credit accounts, purchase cars or homes, or take out any loans. Many creditors look on credit counseling services as the equivalent of bankruptcies and won't even consider extending credit (or if they do, they will charge you a sky high interest rate).
As stressful as it may be, credit counselors ultimately have no more legal rights and abilities than you do, but using them can often do more harm than good. In my case, they made absolutely no difference.
I have to reiterate what I said in the other post. While I realize that it can seem like a lot when you're not making much, $5000 really isn't an incredible amount of money. Many people are in the hock for ten times that amount before they consider asking for outside help, so to screw your credit up for seven years over such a relatively small amount seems like a huge mistake.
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