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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:52 PM
Original message
I need some DUers to help with a quick problem:
To summarize: I've been upgrading my site. Since the upgrade, many of my users have complained that they can't log in now.

I suspect this is a problem with FireFox users. (They can log in, but my software doesn't let them know until they select a permalink.)

Regardless of the kind of browser you use, will you please take a moment and see if you can log into my site. Use the following ID and password:

site: www.brainshrub.com
ID: testuser
Password: testuser8

Let me know in this thread if the log-in box closes AFTER you log in. (When you do so, please tell me the browser you are using.)

The more of you that do this, the easier it is for me to troubleshoot.

Thanks-in-advance.
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BigMcLargehuge Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:54 PM
Response to Original message
1. here's what I got
"Your data submission was ignored because you are visiting from a blacklisted location"

I am using Safari
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:58 PM
Response to Reply #1
6. yup, i'm using IE, but then i'm not registered either...
:shrug:
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:02 PM
Response to Reply #6
8. So you got the same error message BigMcLargeHuge got?
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:03 PM
Response to Reply #8
11. yep-i-did...
x(
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:16 PM
Response to Reply #11
16. Okay, now that's just weird.
Here I am trying to troubleshoot one problem, and now it appears I've discovered another. Doh!
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:17 PM
Response to Reply #16
18. i like the site though...
:-)
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:27 PM
Response to Reply #18
19. Ohhhhh, so you CAN see the site?
I thought you and McLargeHuge were blocked by my anti-troll software and you were blocked from the entire domain. (Since I don't have a team of moderators, I have a zero-tolerance for trolls and spammers.)

So you are not blocked from viewing the site, you just can't log in. Is that right?

Would you mind attempting to create you own account, then log in? Tell me how it goes.
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:39 PM
Response to Reply #19
20. oh yes, i can see the front page so to speak...
:thumbsup:
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:01 PM
Response to Reply #1
7. Now that's odd.
Has that ever happened to you before on any other sites?
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The Velveteen Ocelot Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:55 PM
Response to Original message
2. The log-in box closed after I logged in.
Edited on Fri May-19-06 10:55 PM by ocelot
Using Safari 2.0.3 on an iBook G4, OS X version 10.4.5.
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auntAgonist Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:55 PM
Response to Original message
3. Hi, I tried
no luck logging in. I'm using Mozilla Firefox 1.5 if that helps.

Using IE I had NO problem logging in.


aA

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EstimatedProphet Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:56 PM
Response to Original message
4. It didn't close
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:03 PM
Response to Reply #4
10. What browser do you use? (eom)
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EstimatedProphet Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:07 PM
Response to Reply #10
13. Firefox
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Pithlet Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 10:57 PM
Response to Original message
5. I use Firefox and it looks like the log in went okay.
The log in box was no longer there after logging in. Great site, btw :)
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Redstone Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:02 PM
Response to Original message
9. I got a 10-second hang and a reload. Mac OS9, Mozilla.
Hope that helps.

Redstone
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crispini Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:06 PM
Response to Original message
12. Didn't even see a box. IE.
:hi:
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:10 PM
Response to Reply #12
14. Perhaps you are already logged in?
I think you are already logged in because you registered before.

Good to see you again.
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auntAgonist Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:15 PM
Response to Original message
15. alright, I tried again using Firefox. 1.5 NO PROBLEM.
i was able to log in this time.

aA
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brainshrub Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:17 PM
Response to Reply #15
17. So the first time with FF was no go.
Then you tried IE and it worked.

And then you tried FF again and it worked?

Did I get the order right?
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auntAgonist Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-19-06 11:50 PM
Response to Reply #17
21. that's exactly right n/t
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Nicole Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-20-06 12:53 AM
Response to Original message
22. Works for me with Firefox
I'm using Firefox 1.5.0.3
On a Mac with OSX 10.4.6
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fleabert Donating Member (1000+ posts) Send PM | Profile | Ignore Sat May-20-06 12:55 AM
Response to Original message
23. I think it worked for me...
I did the login, the boxes remained after I clicked login, but I clicked on a 'leave comment' link and a text box opened- and I was listed as 'testuser'.

I am on Firefox.
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