Hell is the self-checkout line at Home Depot

Before you give me the standard "don't use those things because they cost jobs" -- remember that just about every piece of technology costs jobs in the short-term and I'm not going to stifle innovation just to preserve them...that said, I'd be happier if the damn things WORKED.

Anyhow, I was picking up a battery for my drill and a TV mount. I went to the self-check line because they had ONE non-self-check line open and it was jammed.

I scanned the TV mount. So far, so good. I placed it in the "bag area" and went to scan the battery, but before I could, I got an error message: "Unexpected item in bag area. Please remove."

So, I removed the TV mount.

"Item removed from bag area. Please replace."

So I put back the TV mount.

"Unexpected item in bag area. Please remove."

So, I removed the TV mount.

"Item removed from bag area. Please replace."

So I put back the TV mount.

"Unexpected item in bag area. Please remove."

There was no "start over" button, and the "help" button did squat. Finally, the employee in charge of the self-check area came over, tried what I'd tried to the same result :eyes:, and reset the machine.

:argh:

Another reason to hate large impersonal warehouse-style stores. You can't get in and out of any one of these warehouse superhells inside of an hour, even if you're just after a stick of gum.

impresonal warehouse-style store especially a hardware/home improvement store.

I mean, I could have easily have gone to my local 7-11 and be in and out in 2 minutes flat for said gum.

:D

but even if I was at a grocery store they usually have the gum right there at the checkout

:loveya:

ANYHOW the original post said "a stick of gum" now the conditions are changing that I want a "stick of gum and some cash back"

No fair changing what was originally posted

I rest my case

I don't think it's cut back on jobs because the regular checkouts are always loaded with people. However, I'm not much of a talker when I check out prefer that people just ring up my products and let me pay & go. So nothing bothers me more when I get a cashier who wants to make small talk about every can of peas or jar of jelly that I buy asking questions about if the product is any good and all that other chitchat.

Just let me pay and go - self checkout rules

and I decided to use self check out...what an absolute nightmare...

took forever to get all of the stuff to properly scan, then some items wouldn't scan...and to top it off I had to bag it too....

no way..I would rather hum a tune and wait in line for a person to help me...

them.

On some level, I hear what you're saying: Interacting with people makes me feel human, though. I feel we have too little time to be human, and to me, that's a problem.

We don't have too many small hardware stores anymore, but left to the choice, so long as they have humans, I think I'll shop at Lowe's.

but that's just me

but at the last minute the other person in the store who knows how to run a register came off break and opened a 2nd checkout.

Actually love it. Used to use it at Stop & Shop in Connecticut. Used it at Home Depot for little items, and it always worked fine for me. Saves a lot of time as the regular check-out lines are notoriously slow.

Home Depot is a very dangerous store that controls all media coverage that pertains to its extremely high number of accidents claims, as well as browbeating the people who bring the complaints. I bought a dehumidifier there two years ago and was scared to death the whole time that something would fall on me (not to mention the bait and switch - I went in to get the dehumidifier listed in that day's ad and they acted as if they'd never heard of it). And that was before I heard about their record on accident claims. I have not returned.

While I personally like chit-chatting with cashiers, what I DON'T like about the self checkout lanes are their refusal to acknowledge I've put things in the bag (e.g., one jalapeno doesn't register) and they don't want you to go there with more than 15 things.

The last time I went to one, I bought a six-pack of Christmas beer. It ran up at the price of ONE beer, not the six pack. Being honest, I went to get someone to help, and he couldn't fix it either. It turned out that it didn't have a price on the shelf. I asked three times that they just charge me six times the price for one beer, but they kept insisting it was cheaper to buy it as a six pack. By now I've been in there for about 20 minutes. They tried ringing up the whole order in the regular line, but again, couldn't get it to ring up as a sixpack. Finally, they went and looked at the shelf and told me they would charge me the sale price of a sixpack of Coors, who made this special beer. Of course, once I realized it was yet another of Coors' marketing scams to trick people into buying their fascist beer, I didn't want it AT ALL, but they pretended to ignore me when I said that and rang it up anyway. I have not been back to one of those stupid lines since. Oh, and the whole time they are all mocking my honestly for not paying 1.29 for a sixpack. Nice experience.

and his company still contributes to various right-wing nutjobby causes too. Which is one of the reasons I won't drink Coors (that and it's shitty beer).

And, it may come as a shock..... Beer. Can't. Be. Fascist.

So were you buying a 6-pack of Coors to begin with? And then you decided you didn't want it only when you realized that it was a sale price? Or were you buying a different brand and became offended when you were getting it for the same price as the fascist beer? I'm cconfused.

they made it! I thought I had educated myself on all the Coors brands (Killians, etc.) and that this was made locally. Believe me, the Coors identity was quite hidden.

And I can call it Fascist Beer if I want to! Ha! I refer to other items, for instance, as union or non-union, though I know the actual products (cars, for example) don't belong to the unions of the workers who made them.

Do they take cash?? :shrug:

I've used a few of them. It's only maddening when a SKU code on the product doesn't match up with what's in their computerized inventory, which is what was going on with the original poster's item. Sometimes the big centralized computers will purge out store items accidentally or if the store doesn't intend to carry that item any longer. Screwed up SKU codes are quite common to retailers.

They had it all and had very knowledgeable people working there. No big return lines like you see at HD.
Here in San Diego county they are all gone. All we have is HD and a few Lumber stores that sell some hardware.
Home Depot swallowed up all the "little guys" out here years ago.

I hate Home Depot!

when people weren't so self obsessed they valued their 60 seconds of wait time over people. *sigh*

otherwise, forget it.