Apparently having a slightly animated voice means I am taking attitude with customers...

ghostsofgiants

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Thu Jun-26-08 09:43 PM
Original message

Apparently having a slightly animated voice means I am taking attitude with customers...

Edited on Thu Jun-26-08 09:59 PM by primate1

After that accusation, I WILL take an attitude with you, you whiney, non-cooperative jackass.

x(

"I'm not raising my voice at you, sir."
"Bullshit, I work in customer service, I know what you're doing."
"I'm sorry sir, I'm really not trying to take an attitude with you."
"Keep telling yourself that."

Might be worth noting that every time my supervisors review my calls, they commend me on my polite, engaging tone.

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DarkTirade

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Thu Jun-26-08 10:08 PM
Response to Original message

1. I'm trying to picture you high-strung and giving an attitude...

just not comin'. :P

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ghostsofgiants

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Thu Jun-26-08 10:10 PM
Response to Reply #1

2. Haha, I'm sayin'.

You could tell he was an oversensitive jagoff who was probably coddled by his mom until he was 29.

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DarkTirade

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Thu Jun-26-08 10:20 PM
Response to Reply #2

8. Now THAT sounds kinda like anger...

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ghostsofgiants

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Thu Jun-26-08 10:31 PM
Response to Reply #8

10. See, I am very capable of anger, but only after people do stupid shit like that.

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Swede

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Thu Jun-26-08 10:12 PM
Response to Original message

3. Dealing with the public is walking on eggshells.

One in ten are having a bad day,and one in a hundred is insane.

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ghostsofgiants

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Thu Jun-26-08 10:15 PM
Response to Reply #3

4. Oh man, don't I know it.

Edited on Thu Jun-26-08 10:16 PM by primate1

I've NEVER experienced someone so insanely oversensitive though. He actually hung up on me I've taken thousands of calls in my customer service career and not once has anyone freaked out because I was too confrontational, haha. Even when I DO get confrontational.

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jonnyblitz

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Thu Jun-26-08 10:16 PM
Response to Original message

5. calling a gay dude animated is usually considered a more polite

way of implying they are a flamer.

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ghostsofgiants

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Thu Jun-26-08 10:17 PM
Response to Reply #5

6. He didn't call me animated, I'm calling myself animated.

I'm just saying I'm not monotone when I speak to customers.

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jonnyblitz

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Thu Jun-26-08 10:19 PM
Response to Reply #6

7. I know. your comment just made me think of that. nt

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ghostsofgiants

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Thu Jun-26-08 10:34 PM
Response to Reply #7

12. For some reason that made e think of The Simpsons when they had a gay dude...

And Marge said he was "festive" haha.

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Lil Missy

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Thu Jun-26-08 10:21 PM
Response to Original message

9. Having worked in Consumer Affairs for a ritzy hotel chain,

I learned that there are some people you can NEVER please, no matter what you do.

See this thread:

http://www.democraticunderground.com/discuss/duboard.php?az=show_topic&forum=105&topic_id=6434361

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ghostsofgiants

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Thu Jun-26-08 10:32 PM
Response to Reply #9

11. If customer service work is good for anything, it's instilling a sense of fierce misanthropy.

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Lil Missy

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Thu Jun-26-08 10:41 PM
Response to Reply #11

13. No shit!

:hi:

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