I financed a scooter through GE FunNancing. I have been making on time payments. My next payment is due on 12/11.
On Oct 27 I was in a scooter accident and have been on disability since then. I get paid again on 12/12, ONE DAY past my payment due date. I called GE in an attempt to get a payment extension for ONE DAY!!!ONE FUCKING DAY!!! The customer service robot repeated over and over that she could not alter the terms of my agreement and that if my payment is not received on 12/11, I will be assessed a late fee.
Of course being the good corporate robot, she offered me credit insurance at $12/month.
I tried to do the right thing by calling and advising the fucking bank I needed just ONE ADDITIONAL DAY to make my payment and was shot down. I was always told that if one called one's creditor then leniency and understanding would be shown.
Any advice is appreciated. If anyone has contacts at GE Money Bank let me know so I can call or write. Right now I'm SO tempted to call a local TV station and tell them and see whether adverse media coverage might change their minds.
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