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No sound • Increase the volume setting for the system. • Make sure the SoundDock® battery is charged or the system is plugged in, your iPod® is turned on, and a music track is selected and playing. • Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times. • With another sound device, be sure your iPod is removed from the dock and the second device is properly connected, turned on and set to play. • If the other sound device is connected and playing, press any button on the remote control to activate the system. Review “Playing another sound device” on page 8. • Unplug the SoundDock Portable system and remove the battery from the back of the system to com- pletely shut off any power to it. Then reattach the battery and plug the system in again.
No sound and your iPod is not charging • Make sure your iPod is firmly seated in the dock and the SoundDock Portable system battery is charged or the power supply is plugged in properly. • Remove your iPod from the dock, wait 5 seconds, and return it to the dock. • An iPod that has buttons and no click-wheel control does not recharge while it plays and may need recharging. • If the power supply is in use, make sure the power outlet is functioning properly. • Unplug the SoundDock Portable system and remove the battery from the back of the system to com- pletely shut off any power to it. Then reattach the battery and plug the system in again.
Your iPod does not respond to the SoundDock remote control • Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times. • Your iPod software may need to be updated. • Try the remote from a different location. If it works there, strong lighting or other conditions may be causing the problem. Refer to “Using the remote” on page 7 for further details. • Make sure nothing blocks the infrared (IR) signal path from the remote to your SoundDock Portable system. Wipe off the small lens on the front end of the remote. • Check the remote control battery to make sure the + side is up, as shown on page 10. • Replace the remote control battery. • Unplug the SoundDock Portable system and remove the battery from the back of the system to com- pletely shut off any power to it. Then reattach the battery and plug the system in again.
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