Will my oven get fixed tomorrow?

And if so, what time?

Here's the scoop: It broke two days before Thanksgiving. Couldn't get anyone out to look at it until the following Friday. Needed a part. Part came pretty quickly, but they wouldn't come out to put it in until January 2. Finally showed up at around 4:00 in the afternoon and installed the part ... only that's not the part that was broken! The dude didn't know how long it would take to get the part and then how long before someone else could come out. (There must be a rule: No one can go to the same house more than once in a row. That would make the customers too comfortable with the whole thing. And don't make appointments with the same house closer than 3 weeks together for the same repair. Let 'em sweat a bit!)
:banghead:

So I called the warranty place and talked to a supervisor. I asked him to extend my warranty for the entire time I have not had use of my oven. And I told him not to send out the same bozos who had already wasted so much of my time. As a matter of fact, I told him to write in my file never to send them to my house again. I asked him to call the guys who fixed my new refrigerator -- at least they did it quickly. So they called the refrigerator fix-it guys. Guess what? They can come tomorrow morning (you never can nail down a time) and they might even have the part with them!
:wow:

Will they have the part with them? Or will they have to order it? One thing we know is that they won't waste another 5-6 weeks trying to get around to scheduling something, even if they do have to order the part. That is ... if they are as good at fixing the oven as they were at fixing the refrigerator.



I went the ENTIRE holiday season without an oven. You know what that means, kiddies: No pumpkin pie for Thanksgiving. No fresh rolls. No Christmas cookies. And I make some yummy cookies! :9


This makes 3 brand new appliances that broke within 2 years of purchase. Well, 4 if you count the fact that the original refrigerator was replaced by the store first thing and this is the second one that broke. The appliances in my old house were 12+ years old and never had a damn thing wrong with them. We bought the extended warranty on everything for the first time ever. I don't know what made us do it, but I'm glad we did.


So how 'bout some oven-fixing vibes from the Lounge? I hear those vibes are pretty powerful. :fistbump:

It seems that everything built today is a pile of crap before it's even out of the box.

Good vibes for your oven!

:(

Thanks for the vibes. I hope to post a happy thread tomorrow! :bounce:

If everyone got their ovens fixed there wouldn't be so many abandonded and feral ovens around.

I would take one of those feral ovens in a minute ... as long as it was running.

:rofl:

If no home can be found, you can always surrender them to an appliance shelter.

They have taken up off a cliff. Like you said though, "If everyone got their ovens fixed there wouldn't be so many abandonded and feral ovens around."

It all started with two.

:rofl:

I can't imagine what the holdup is.

We had an issue like this with my father's spiffy LCD television a while back. Eventually Samsung gave up on trying to get competent local repair people and swapped it out for another.

Appliances nowadays have control modules that are made in China and go bad very easily. But that's not the problem. It's a damn fuse! Only the first guy misdiagnosed it and that particular company seems to have a problem with scheduling people to come out in a reasonable amount of time.

I was about ready to ask the warranty supervisor to just send me a new oven. Maybe it will still come to that.

Not much to go wrong there. :D

:shrug:

But can you imagine how much my builder would have charged me for a propane tank? (We don't have a gas line out here.) :scared:

Our dishwasher died on Dec. 23. Of course no one would come out until after Christmas. We are still waiting for the part... a little piece of plastic that costs $78 plus the installation.

We did mountains of dishes by hand over the holidays (and used disposables for company). The dishwasher is only 3 years old and cost a lot of money. (What doesn't?)

I want to get stainless steel appliances for the kitchen(we remodeled), but considering the cost and the quality of things anymore... well, I think I'll hold on to my old stuff for awhile. Knock on wood... my stove is over 20 years old!


Sending you some appliance-vibes! LOL :hi:

Better to have the oven break and not have the dishes to wash, I suppose! We went to a friend's house for Thanksgiving and our daughter's for Christmas. That's one way to get out of holiday cooking.

Yes, hold onto that stove! If I could do it over again, I'd buy the simplest stuff with mechanical knobs -- no pushbuttons or control modules.

Thanks for the vibes. And good luck with your dishwasher! :hi:

You'll need it to make pizza like we made on election night. :9

I will definitely make pizza like that! It was the best, wasn't it? :9

Of course, we already knew Outlook sucked as an email program. Why won't it give me an answer about the stove?

You win!

The guy came, said he needs to order a part, re-scheduled for next week, and left. Maybe it'll be fixed next week?

It heats up fine, but every time we turn it on, there's a strong natural gas smell that wasn't there before, and doesn't go away. I guess it's some kind of leak. That doesn't happen when we use the range burners, thankfully--just the oven. Like you, ours malfunctioned right before Thanksgiving. It's a good thing we did holiday dinners with my Mom this year. :(

We got ours at Best Buy four years ago--it's a Whirlpool. We got the service plan, but it expired late last year. I'm hoping that it'll be something easy and inexpensive to fix.

This is the only pic I can find, but it's tiny:

http://di1.shopping.com/images1/pi/59/8d/ab/20785488-177x150-0-0_Whirlpool+GS475LEKS.jpg

OMG! Ours is, too! But the repair guys says they all suck these days. Too many parts are made in China. :shrug:

I hope you get your oven fixed and it doesn't cost much.