Firefox people: I am having a problem...

And it's on both my desktop, and my laptop.

Here's what's happening: I want to look at an old bookmark, one from more than a week ago. So I click on My DU to get the current ones, and then I click on Older Bookmarks.

They appear, though slowly. And then the kicker: I cannot scan down through that list.

And then everything's messed up. I can't get out of the bookmarks at all...error reports show up.

I am very frustrated!

Can anyone of you clever people help?

I hope so!

TIA!


Edit: spelling

Can't help you with the other problem, though, and not just because I have you on Ignore. I switched to Firefox a few months ago and haven't had any problems like that.

I hear you about never having that problem. This just literally started a couple of days ago...

I'd never had a problem like this before.

:shrug:

Are you having any similar troubles with other sites?

I haven't tried playing with any other websites.

I did experiment with my husband's Macs. They worked, although slowly.

:blush:

:hug:

I hope you get it figured out, I'm off to bed. :hi:

:hug:

:shrug: Maybe they're not working right with the new upgrades and freezing the bookmarks. That's the only thing I can think that might be wrong. Normally I would tell you to clear your cache, but it seems strange that would happen on both the laptop and the PC.

I have no idea...what are special add ons?

I just have the basic firefox, as far as I know.

Oh, and I just was looking at my PM files...and nearly the same thing is happening there. They do eventually respond, but it takes awhile.

How do you clear your cache?

I am a first-class idiot when it comes to computers, alas...

Thanks for chiming in!

:hi:

Firefox offers lots of free add ons. One time I added Win-Amp and Firefox wouldn't work at all. I had to use it in "safe-mode" until I figured out what the problem was and de-installed it.

If you click on "Tools" then "Clear Private Data" a box pops up that asks if you want to clear things like your cookies, browsing history and cache. Check only the things you want to be cleared and then click "Clear Private Data Now." I always keep my stored passwords, but I know if my cache is not cleared every so often it causes lots of problems.

Don't know if that's your problem, but it can't hurt. :hi:

Oh, and don't feel like an idiot. We all were in that spot at one time or another.

But these are separate from Firefox.

I'll try your suggestion, and thank you!

:hi:

I do that whenever anything isn't quite right, and it works more often than not.

But I think the idea of cleaning your cache - something I do weekly - is probably your answer.

Good luck......................

How do I reboot?

Is that where I pretend to shut down the computer, and then don't?

Restart? that's what my computer says when I click the start button, and the menu for closing it down comes up.

I'm sorry. They're the same, yes.

There's no such thing as a dumb question, my dear. Just dummies who are too dumb to ask.

Don't forget that.

Now, RESTART!!!

*trots off to RESTART*


Thanks, sweetie...

Bookmarks associated with My DU? If so it sounds like a DU problem and not Firefox problem.

You could also try posting this in The Computer Help and Support Group.

http://www.democraticunderground.com/discuss/duboard.php?az=show_topics&forum=242

Sometimes just rebooting the computer fixes things. :shrug:

Good Luck

I thought of posting this over there, but I think there's more traffic here...

Thanks for the link!

And the good wishes!

:hi:

My bookmarks were messed up about a month ago.

...I use Firefox as my primary browser, love the add-ins, etc...

...but occasionally the bookmark and profile files just get damaged. Here's Mozilla's step-by-step on how to restore bookmarks from your backup files:

http://kb.mozillazine.org/Lost_bookmarks

With Firefox, this is often the easiest way. It regularly creates backups, and when you're having problems, the shortest distance between two points is restore the bookmarks with a backup file.

The article applies to "lost" bookmarks but also damaged / corrupt files as well.

:toast:

that aren't loading properly. Her Firefox bookmarks are fine.

I bet it's just an overloaded cache, something simple like that.................

cookies, etc. Sometimes something that simple works. If it doesn't let us know.

I tried doing what BeulahWitch suggested upthread: clearing some private data.

I went to Tools, but there was no box for Clear Private Data.

So...

I'm stuck. Sorry...

Press your Ctrl Shift Delete buttons at the same time. That will bring up the Clear Recent History box.

Put a checkmark under "cache", remove the other checkmarks if there are any unless you REALLY REALLY want to clear any of those other items.

Click "clear now".


I'm not sure which version of Firefox you are using but this works for the current one Firefox/3.5.2

The way to find the version of Firefox you are using is to click the Help at the top of the Browser and then click on "About Mozilla Firefox"

This version of Firefox has changed some of the stuff in the old Tools selection.

This is much better.

Thank you very much................

:toast:

That is all you need - the new version of Firefox is really neat.

That should do it, Peggy.........................

And nothing has changed.

I am so frustrated.

I think I will call my computer guy next week, and maybe he can fix it.

But I really appreciate your trying!

This isn't so much a solution but a way to help pin down the source of the problem, whether it's something in your cookies, extensions, etc. You can have as many profiles as you want but I normally only use one except for cases like this where I need to isolate a problem.

It's really simple. You just close Firefox and go into the Start Menu and click Run. Then type 'firefox -P' followed by Enter and the profile dialog box will pop up. This page has the instructions along with pictures of the dialog boxes: http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Turn it back on and see what happens?

OR, take it to the Computer Forum here at DU - I had a weird problem a few months ago, very troubling, and it looked like I was going to have to reinstall my whole Windows operating system - a horrid circumstance to consider - when someone realized I'd picked up a virus, because THE EXACT SAME THING HAD HAPPENED TO HER, but it hadn't even been publicized yet, it was that new and that sneaky.

She gave me step-by-step directions on how to fix it via PMs - she was wonderful and so patient and generous - and VOILA! My computer was restored and was as healthy as can be.

I bet they can fix you, so go over there.......................

Nothing changed.

I'm going to call my IT guy and see what he can do if I can't get this done.

I'm nearly done messing with it.

Jimmy is a wizard! He has a master's degree in IT.

I see someone else did. Hope it helped.

No worries!

I've had many good suggestions here, but none of them have fixed the problem.

I know it's an interface between DU and Firefox. My husband has Netscape Navigator on his Vista machine, and it works just fine with DU. I tried it out last night, and was able to access my old DU bookmarks.

I'm not sure what I'm going to do now. One of these days, I may call my IT guy and have him look at my desktop. It's a pain getting this monster to him, though...

Thanks for coming by!

:hi:

You find that information on your toolbar under HELP. Click on Help and then About Mozilla Firefox. Your problem may be specific to the version of Firefox you have.

3.5.2 has some serious issues with certain addons. If you go to your toolbar and click on Tools and then on the menu that pops up click Add-ons. See what you have, ok?

This doesn't show what I have...

It shows what I could have...

:shrug:

box?

See below:

I got it.

Now what?

Check your PM in a moment...

add-on you have.

www.ccleaner.com - run it, and see if that helps.

It'll help get rid of all the cache you have on Firefox and IE....

It does an amazing job.

Hawkeye-X

Thanks!

Ohheckyeah sent me something too...

I'll try them both, later...

Making dinner now!