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Adults writing like teenagers! In business emails! Annoying!

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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 12:47 PM
Original message
Adults writing like teenagers! In business emails! Annoying!
What is with the use of exclamation points in business email? Adults would NEVER use them in typed correspondence back in the old days.

I work with adult men, some of whom are PhDs, all who think they're pretty macho, and they'll write things to clients like "Thanks Steve! Look forward to seeing you next Tuesday!" or "Thanks for the opportunity to bid on this project!" The women here are just as culpable.

Jesus Mary and Joseph, what are you, 12? I've seen more restraint from 7th grade girls at a slumber party.

If they start using emoticons, I'm quitting.
:rant:
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Deep13 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 12:50 PM
Response to Original message
1. +1
The proper form for an email is the same as for a printed letter.
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rug Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 12:58 PM
Response to Original message
2. Nice emoticon.
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:02 PM
Response to Reply #2
4. On a casual chat board like this, it's fine. NOT FOR WORK!!!!
I actually HAVE seen emoticons used in business emails. Yikes.

What's next?

"Client -

How R U? Whens the contract decision being made? Is it held up in committee? I h8 that!!! : - (

Hang loose,
Tom X
Senior VP-dude"
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WolverineDG Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:01 PM
Response to Original message
3. What I really can't stand?
are people? who talk? as if they are constantly asking questions? You know?

dg
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:12 PM
Response to Reply #3
7. We have one of those in our NY office. 35yo MBA who sounds 14.
It's so bad that one of the clients said she could only be on the project if her (male) partner delivered the reports.

I actually had to listen to her brief this client:

"So this encapsulates? The benefits of a more proactive approach? And we also found they didn't put them in silos? So we can maximize each one?" I was pounding my head on the desk - the combination of the Valley Girl delivery of the B-school buzzwords (silos - aaarrgghh) was threatening to overload my circuits.

Compounding the sin, this Wharton-B-School bitch asked on of the young guys in our office "how OLD are you? You sound like you're still in college!" (He doesn't. Granted, he's young, but he behaves and speaks like an adult.) And she tried to get me to do most of the work on the project because "I don't usually do that myself? I usually get my undergrads to do that?"
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:09 PM
Response to Original message
5. Those sentiments are pretty innocuous
I'd give them a pass because they fall under the sort of cameraderie-greasing schmoozing that goes on between businesses and their clients. Look at those statements again and replace the ! with a . (period). They don't sound nearly so cordial and friendly.

I do groan, however, when people's email is peppered with l33t-speak and SMS lexion. Use whole words! :P There is no space limit on an email for fuck's sake.

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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:15 PM
Response to Reply #5
9. Those EXACT sentiments use to sound fine with periods in letters
on paper. Back in ancient pre-history, when we used to type them.

Does the use of exclamation points instead of periods look unprofessional to me because I'm an old fogey maybe? Are you under 40?
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:18 PM
Response to Reply #9
10. I'm 47
but I'm of an age where forced, all-smiley all the time "friendship" in business relations is the norm. So that could be it.
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:23 PM
Response to Reply #10
13. Whew! We're the same age.
You just have a higher tolerance for nonsense - lucky you

Maybe I'm just a crank - I order a "medium" iced coffee when I go to starbucks, so I'm thinking crank it is.

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ipfilter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:36 PM
Response to Reply #13
17. I feel stupid saying Venti
but the sanctimonious little punks will always repeat back the Starbucks language if I say anything different. Your not a crank, your just refusing to speak some corporate created jargon.
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:48 PM
Response to Reply #17
21. They did it today!
I order a "medium iced coffee with soy milk, and a small skinny latte"

"so you want a venti iced coffee with soy and a talle skinny latte, right?"

Ugh. Glad I'm not the only one.
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wickerwoman Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:39 PM
Response to Reply #13
18. Me too!
"Tall"="small" my ass! :hi:
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LeftPeopleFinishFirst Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:10 PM
Response to Original message
6. I don't see anything wrong with that
Why should a work environment be totally stuffy and formal? I work better with people I'm comfortable with, and if someone said that to me in an email I wouldn't think anything of it - I'd probably think they were just trying to be friendly.

It's not as if they are writing "omg did you see what the secretary wuz wearin' the other day? dayyyyammm"
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ipfilter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:14 PM
Response to Original message
8. What about people who set the High Importance flag
for every damn email they send. They are saying their emails are much more important and everyone else. The funny thing is, the importance flag in email was originally intended to give emails a higher priority in the queue on a busy mail server. The flag was never intended to be used as a measure of one's importance relative to everyone else.
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:21 PM
Response to Reply #8
11. These people annoy the hell out of me
Usually it's the sort of person whose job performance is always in crisis, put out fire mode. Their "emergency" is everyone's "emergency."
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Rabrrrrrr Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:22 PM
Response to Original message
12. It's the dumbing down, lack of mad-communication-skillz, casualization of society.
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:28 PM
Response to Reply #12
15. Are you saying the VP in the Teva sandals & men's undershirts
is dumbing down our society?

Seriously, I'm not a skirt-high heels-and-panty-hose kind of person - I dress pretty casually - I'm wearing Sketchers today - but one of our VPs always looks like she just this minute crawled out of bed and into her husbands clothes and rolled downhill into work. Although sometimes she does comb her hair before coming in (but not always). I'm just waiting for her to show up in actual pajamas one day.
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Call Me Wesley Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:33 PM
Response to Reply #12
16. D00d, chill!
N0t every1 kn0ws whut this means! It's twitter time! ph34r my l33t skillz!

Did you ever see what I got for myself? You might enjoy it: http://www.democraticunderground.com/discuss/duboard.php?az=show_topic&forum=105&topic_id=9035740
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:46 PM
Response to Reply #16
20. I know, I know. Hey, what's ph34r?
I get the rest.

I know I should chill, and I do try - I refer to my SO as "dude" (and he calls me "dudette") and call my boss "buckaroo" (and the more he seems upset by this, the more I do it, which is NOT good for job security).

Love the Valentine.
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Call Me Wesley Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:59 PM
Response to Reply #20
23. Stands for 'fear.'
Did I reply wrong? I think I asked Rabrrrrrr to 'chill,' since he's always so upset with bad manners and hides behind a Rothko painting until it's over. ;)

The valentine is sweet, thank you.
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Call Me Wesley Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:28 PM
Response to Original message
14. I usually only text them.
D00d, kewl! ;) Gr8t, gonna set up the acc. right now! Boni just roxx0r. _|00 be pleased! 50/50, kay! Laterz, CMW!

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crispini Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:46 PM
Response to Original message
19. I blame bleedover from IM
Once you've started IM'ing your coworkers it's just one more step to emailing them as if you were IM'ing them. I actually have to edit my client-facing stuff pretty carefully because I don't want to do that with them.

That said, I think your original examples are pretty innocuous. And I have (after a certain point on a project) used emoticons here and there. Yes, in emails to clients who I know well and like. :P Hehehe.
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Patiod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-15-09 01:53 PM
Response to Reply #19
22. My boss prefers communicating via IM
which is actually FAR more difficult and time consuming than JUST PICKING UP THE GODDAMN PHONE AND TALKING TO ME. Because I can't really do anything else while I await his next post. And if his phone rings, so he stops typing and I go back to whatever I was working on, I have to stop a few minutes later when he re-commences.

Hey everyone, thanks for letting me vent today. To summarize, here is Patiod's October Don't List:
- Overuse of exclamation points in business correspondence
- VP in Tevas
- Barristas forcing us to use their company's marketing language
- Boss who IMs when he should call
- Colleague who talks like a Valley Girl

OK, that about covers the bases

:hi:
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