In his first public comment about the massive safety crisis surrounding his company, the President and CEO of Toyota apologized to his customers for causing them so much worry.
Akio Toyoda apologizes to customers for random acceleration problem."I am deeply sorry," said Akio Toyoda in a brief interview with the Japanese network NHK as he left his hotel in Davos, Switzerland. After the interview he was seen leaving in a black Audi.
Toyoda had been attending the economic conference with other corporate and government leaders this week, while his deputies struggled to quell a consumer rebellion triggered by the recall of nine million cars worldwide.
In the interview, Toyoda said he could not answer questions because the company "was still investigating." He said he hoped to provide an explanation to Toyota customers soon.
"Truly we think of our customers as a priority and we guarantee their safety," he said, according to a translation.
http://abcnews.go.com/Blotter/toyota-ceo-apologizes-deeply/story?id=9700622