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I just got home from what will probably be my last shopping trip to Safeway. I've been going to my neighborhood Safeway for at least six years now.
Anyway, the store is being remodeled. Last week and this week I've been receiving severe electric shocks whenever I touch anything metal in the store (like shelving). This week it was so bad that I was nearly in tears.
When I got to the cashier and she asked me how I was I said, "Terrible." and went on to explain the shocks. She said, "Oh, that's our new flooring. It should stop doing that in the next week or so." I was very unsatisfied with that answer, as it didn't acknowledge my pain and discomfort I had shopping there the last two weeks. I said, "Well, it was doing it last week also, and so I find it hard to believe it really is going to stop. I probably won't come back here again." So the cashier called the manager over, related my complaint, and repeated my "threat" of not shopping there anymore. The manager shrugged and moved off. So, I come home absolutely steaming. I spend probably $150 a week on average in that store, for the last 6 years! How many thousands of dollars is that? Anyway, I call my sister who works for Trader Joe's and tell her the story. She confirmed that it was piss-poor customer service. Then the SO calls me, just to check in and see what is going on with me (he's been working on a friend's car all day). He thinks I'm nuts and when I pointed out that my sister, a professional grocer herself, thought it was bad he says, "Well, of course she's going to bad-mouth the competition." So I hung up on him.
So, in the time of one hour, I've lost my favorite grocery store, and acted like a bitch to my beloved SO. Am I nuts? :evilfrown:
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