Halliburton set out on a bold mission to build a global and seamless organization from among its hundreds of subsidiaries. The company partnered with Accenture to help it transform from decentralized operation to a globally managed entity. The outsourcing arrangement also gave Halliburton a better equipped information technology staff, attests Bill Elliott, a computer programmer who transitioned into Accenture in 1995 after 11 years with Halliburton.
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In 2000, the relationship between Accenture and Halliburton evolved from pure outsourcing to a co-sourcing arrangement. Halliburton’s ERP Solutions Team is an integrated team made up of both Accenture consultants and Halliburton employees, with shared responsibility and accountability. Halliburton thus leverages Accenture’s experience and global network while developing skills in its own employees and further reducing costs. Today, Accenture continues to provide global support for Halliburton’s applications including SAP, Siebel, Data Warehousing and other point solutions for health, safety and environment applications. The firm is involved in all major phases of Halliburton’s SAP efforts, including a systems upgrade and deployment to the acquired Dresser Industries’ business lines, which will add about 4,000 end-users.
Building Trust
From his office at Halliburton, surrounded by the buzz of activity from Accenture and Halliburton colleagues working side by side, Accenture partner Mark McNulty remarks that his commitment to Halliburton extends even to his dealings with people within the firm.
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