http://online.wsj.com/public/article/SB116360961928023945-NgMgbTwNTEbcTx_C47luM8eH8lM_20071115.html?mod=blogs<edit>
But the performance of Zogby Interactive, the unit that conducts surveys online, demonstrates the dubious value of judging polls only by whether they pick winners correctly. As Zogby noted in a press release, its online polls identified 18 of 19 Senate winners correctly. But its predictions missed by an average of 8.6 percentage points in those polls -- at least twice the average miss of four other polling operations I examined. Zogby predicted a nine-point win for Democrat Herb Kohl in Wisconsin; he won by 37 points. Democrat Maria Cantwell was expected to win by four points in Washington; she won by 17. (Zogby cooperated with WSJ.com on an online polling project that tracked some Senate and gubernatorial races.)
The picture was similar in the gubernatorial races (where Zogby polled only online, not by phone). Mason-Dixon's average error was under 3.4 points in 14 races. Rasmussen missed by an average of 3.8 points in 30 races; SurveyUSA was off by 4.4 points, on average, in 18 races. But Zogby's online poll missed by an average of 8.3 points, erring on six races by more than 15 points.
Zogby's online polls "just blew it" in Colorado and Arkansas governor races, Chief Executive John Zogby told me. (See Zogby's scorecard.) In other races, such as the two Senate races I mentioned, "we had the right direction but a closer race than the final." One explanation, he said, may be that Zogby's final online polls collected responses one to two weeks before the election, whereas other polling firms were active until the final week. "We have more work to do" to improve online polling, Mr. Zogby said, but he added, "we believe it's not only the wave of the future, but the future is very close to now."
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