A welcome change: 1). President Obama READS. 2). President Obama reads letters from THE PUBLIC.

"Dear President Obama": The President Reads 10 Letters a Day from the Public, With Policy Ramifications

February 23, 2009 7:15 AM



http://blogs.abcnews.com/politicalpunch/2009/02/dear-president.html

The letter to President Obama came from a woman in Arizona whose husband lost his job. He was able to find work, but the new gig came with one-third the pay; the family is struggling to make their mortgage payments.

The letter from the Arizona woman illustrated a policy conundrum, recalled senior adviser David Axelrod. President Obama read it, and absorbed the lesson.

"She said they had made all their mortgage payments, but were running out of money," Axelrod said. "And they were told they could not renegotiate unless they were delinquent in their payments."

Before President Obama's housing speech last week, he'd made copies of his letter and "sent it to his financial team and said, 'This is the kind of person our housing plan should help," Axelrod recalled.

The president had other copies made of that letter. He had it distributed to staff on Air Force One.

"He had been struck by how powerful the story was," White House press secretary Robert Gibbs said. "He wanted us as we were creating policy to make sure that we were listening and hearing these examples as well."