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Please sign this petition regarding the offshoring of medical records.

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Justyce Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 09:31 AM
Original message
Please sign this petition regarding the offshoring of medical records.
http://www.rallycongress.com/support-for-h-r-427-nabopia/1585/support-h-r-427-notify-americans-before-outsourcing-personal-information/


After you sign the petition, the next page allows you to send the same as an email to your representatives with one click.

This issue directly affects me in that I've already lost jobs to India, but it also affects everyone because your medical records contain your name, address, DOB, SS#, etc., and our privacy and HIPAA laws do not apply overseas. Also, when this happens, your important medical records containing medication dosages, allergies, diagnoses, etc., are being transcribed by people who can barely speak English in many cases & have not had the proper training, and this directly endangers the patient. I have performed quality assurance on these reports and can tell you they are full of major errors and would not want any of my family members' records transcribed offshore.

H.R. 427 won't stop offshoring, but at least it would require that people be notified & given a choice if they want to allow their records & personal info to be sent overseas.

Thanks in advance to anyone taking the time to sign this!


snip:
This isn't just about "jobs" or American
jobs, this is a bigger issue. Right now there are NO
pending actions or legislation that prohibits any
company (healthcare or otherwise) from sending personal
information overseas. That's right, your physician, your
employer or your insurance company could very well be
sending YOUR personal information overseas! Foreign
countries are NOT governed by US Privacy or HIPAA law.
What does that mean? Simply put, it means once your
personal information leaves the U.S. it leaves US, THE
CONSUMER exposed to such things as fraud and identity
theft!

It is bad enough that offshore companies
are stealing American jobs, but our personal information
and the right to KNOW where it goes is the issue on the
front Line.

IF YOU THINK YOU HAVE A RIGHT TO KNOW
WHERE YOUR PERSONAL INFORMATION IS
GOING.....................SUPPORT OUR CAUSE!

H.R. 427 has been sent to the House of Committee on Financial Services on 1/9/2009. This Act will require notification to American's BEFORE outsourcing Personal Information.

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babylonsister Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 09:34 AM
Response to Original message
1. Rec'd. Thanks! nt
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Justyce Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 09:57 AM
Response to Reply #1
2. Thank you guys so much for signing. The number of signatures
is already going up! :)
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Justyce Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 06:10 PM
Response to Original message
3. Kicking for the evening crowd. nt
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Virginian Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 06:39 PM
Response to Original message
4. You do know that accounting firms are also offshoring...
The big firms will send the less complex income taxes to be done in India.
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ladywnch Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 08:17 PM
Response to Original message
5. all three credit bureaus already have our credit data stored/accessed
by India and other foreign call centers.

I'm sure they're taking all necessary precautions to keep our personal data safe.....it's all good.

:sarcasm:
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Ilsa Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-17-09 11:26 PM
Response to Original message
6. Remember a few years ago, a Ca hospital
contracted out their medical records keeping to a company (in FL, I think) that subbed it out to another company (in Tx I think) that subbed it out to India? Well, the last subcontractor hadn't paid the employees in so long that one of them threatened to publish every record online if they didn't pay.

Once the info is out, you no longer have control of it.
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dmr Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Mar-18-09 12:06 AM
Response to Reply #6
7. Extortion via Pakistan! Found the article -
I had to Google this.

Damn! We expect our privacy to be honored, but there is no assurance that the integrity of our most critical and vulnerable information will not be compromised once it leaves our doctors and hospitals.

Why can't we not pay a fair wage and employ Americans, and stipulate they can not outsource - anywhere? I'm sick of those placing profits above all else.

http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2003/10/22/MNGCO2FN8G1.DTL


- snip -

A woman in Pakistan doing cut-rate clerical work for UCSF Medical Center threatened to post patients' confidential files on the Internet unless she was paid more money.To show she was serious, the woman sent UCSF an e-mail earlier this month with actual patients' records attached.

- snip -

The Pakistani woman's threat was withdrawn only after she received hundreds of dollars from another person indirectly caught up in the extortion attempt.

The $20 billion medical-transcription business handles dictation from doctors relating to all aspects of the health-care process, from routine exams to surgical procedures. Patients' full medical histories often are included in transcribed reports.

While it's impossible to know for sure how much of the work is heading overseas, the American Association for Medical Transcription, an industry group, estimates that about 10 percent of all U.S. medical transcription is being done abroad.

For two decades, UCSF has outsourced a portion of its transcription work to Transcription Stat. Kim Kaneko, the owner of the Sausalito firm, said she maintains a network of 15 subcontractors throughout the country to handle the "hundreds of files a day" received by her office.

One of those subcontractors is a Florida woman named Sonya Newburn, whom Kaneko said she'd been using steadily for about a year and a half. Kaneko knew that Newburn herself used subcontractors but assumed that was as far as it went.

What Kaneko said she didn't know is that one of Newburn's transcribers, a Texas man named Tom Spires, had his own network of subcontractors. One of these, apparently, was a Pakistani woman named Lubna Baloch.

On Oct. 7, UCSF officials received an e-mail from Baloch, who described herself as "a medical doctor by profession." She said Spires owed her money and had cut off all communication. Baloch demanded that UCSF find Spires and remedy the situation.

She wrote: "Your patient records are out in the open to be exposed, so you better track that person and make him pay my dues or otherwise I will expose all the voice files and patient records of UCSF Parnassus and Mt. Zion campuses on the Internet."
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silverweb Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Mar-18-09 12:15 AM
Response to Original message
8. Signed and forwarded to my list.
This is really, really important.

As a medical transcriptionist, the prospect of offshoring this work infuriates me -- not just because American jobs are thus lost, but because it gives up everything in the way of patient confidentiality, as well as risking records accuracy and integrity.

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Justyce Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Mar-18-09 08:05 AM
Response to Reply #8
9. Hi fellow MT!
I knew there had to be some of us on DU. :hi:
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silverweb Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Mar-18-09 01:04 PM
Response to Reply #9
11. Hi, fellow MT!
Yes, there are a few of us... although I didn't write all their names down somewhere like I should have.

Nice to meet you! :hi:

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buzzycrumbhunger Donating Member (793 posts) Send PM | Profile | Ignore Wed Mar-18-09 09:08 AM
Response to Original message
10. This is inadequate
All it says is that they have to give notice before sending PHI offshore, not that they have to get permission. This means all they have to do is send you a note saying, "Guess what? We offshore our transcription to people who don't really speak English well and your records are now floating somewhere around Bangalore. Have a nice day!"

The only thing that will really stop this is if consumers unite and put their feet down, informing companies (hospitals, clinics--and everyone else outside of health care using cheap, offshore labor to man their phones) that we absolutely refuse to do business with them unless they can prove our personal information is staying right here--and then we have to keep that promise and boycott the hell out of them.

As an MT, I do have a problem with offshoring, but you know the bigger threat robbing us of wages these days is crappy speech recognition that doesn't work (meaning they cut our wages in half but we still work as hard because they double our production quotas and we're having to correct masses of gibberish) and plummeting wages that will never rise again. At this point, there's nothing to draw more people here into the field except the mommies in jammies who are willing to work for crap wages just so they can have a hobby. No way we can live on Indian wages with an American cost of living, but that's where we're at now, working for nationals. Personally, I'm killing myself in my "off" time (not that I have any) training for an alternate career.
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silverweb Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Mar-18-09 01:08 PM
Response to Reply #10
12. Another fellow MT!
Hola! :hi:

I agree with you completely. While I've only done a little bit of voice recognition editing, a good friend of mine with another company is being forced to do much, much more and experiencing the pay cuts and production pressure you talk about.

This bill is not adequate at all, but it IS a start. Public awareness is key and it would achieve that.

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buzzycrumbhunger Donating Member (793 posts) Send PM | Profile | Ignore Wed Mar-18-09 03:31 PM
Response to Reply #12
13. Baby steps, I guess
I'm still waiting for the other shoe to drop to see if we get any new laws that render offshoring less of an option for the money grubbers and level the playing field for US workers in general. :hi:
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silverweb Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-19-09 12:03 AM
Response to Reply #13
14. I hear that.
The new technology has some wonderful benefits -- like being able to work from home via the internet -- but as usual, it's a two-edged sword.

I guess in the meantime we just keep plunking along as best we can. :)

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Kool Kitty Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Mar-19-09 12:28 AM
Response to Original message
15. Done and kicked for the late-nite crew.
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