The Future of Work

With Christmas approaching, the Royal Mail is taking on 18,000 temporary staff to help cover the extra work. This happens every year. This year, though, all job enquires are being directed to a company called Angard Staffing Solutions Ltd, a wholly owned subsidiary of the Royal Mail. It doesn’t just handle temporary staff over Christmas. There appears to be no way to get a job as a postal worker these days except by going through Angard.

The normal contract is for 38 weeks (less for the temporary Christmas workers). Staff are employed by Angard but seconded to the Royal Mail. They are required to do any work that their Royal Mail manager requests, though they are officially supervised by an Angard manager. They are not guaranteed any regular hours, and have no fixed place of work (though they will not be required to work outside the UK). They will not be paid for hours they do not work. For this they will be paid the minimum wage: £6.08 an hour (£4.98 if you’re under 21).

In other words, they will do exactly the same job as a Royal Mail employee, but for £2.78 an hour less. They could be sitting around waiting for a telephone call for days on end, to get only a few hours work a week. They can be moved from site to site and job to job at will. If they turn a job down, for any reason, they can be dismissed. Night workers are paid 50p extra an hour.
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All other agency workers have had their contracts cancelled and replaced by Angard contracts. In many cases workers have had to wait weeks to be paid. One Angard worker told me it took over a month for him to get his first pay cheque. He said that the management are virtually impossible to get hold of and that if you ask them a question they fob you off. On several occasions he was given shifts which were cancelled when he turned up for work. The excuse? They were double-booked.

http://www.lrb.co.uk/blog/2011/10/31/roy-mayall/the-future-of-work/