Acrobat Pro/Acrobat 9 Form creation help? Help?

First of all, Acrobat 9 sucks. Sorry if anyone loves it, but it does. I could bang around on Acrobat 7, but this has me stumped.

I'm trying to create a trouble report/waiver PDF form in a PC environment that incorporate digital signatures for my customer to use on an inhouse trouble desk (The "I've got a problem and need a waiver for my justified work-around, and please sign off on it" type form), but no matter what I do, people who don't have Acrobat Pro can enter their data but they can't save their entries.

I'm not an Acrobat Mistress, I know Word, and had created the template document off Word so that it incorperates the proper letterhead, format, etc.

Is there any way allow people to pull the form down off the company servers from anywhere (so long as they have the PKI card they need to get to the server)and fill it out on their own machines that don't have Acrobat Pro? There's no way to deligate any single manager to control the document, and I don't want to set up security so that the entire f'n GAL of 7K+ people who might need to submit this form to any one of the six or seven different departments who are salivating to use it need to be on the "accepted users" list for this one single document.

This place is way too cheap to let the couple thousand possible users to all have the Pro Licences. And yes, I know Acrobat Pro has all sorts of EULA bells and whistles that they feel they need to protect, but ferkristsake, it's my f'n Word document we're creating the PDF from and it's strictly an in-house document.
And what does GeoTracker do? We've got that on our Adobe, too.

All I need is button-mashing for dummies type tutorial. A simple "Go to Files on the task bar, select this Security Properties dropdown, and select this button on the window that pops up and enable all users."

Please?
Did I say Adobe Acrobat 9 sucks enough times?

Haele (The only other option is to go to a library and find an updated Acrobat Pro for Dummies manual)