Could AI speed VA claims?

Could AI speed VA claims?
By Rick Maze - Staff writer
Posted : Tuesday Jan 29, 2008 22:09:40 EST

A House subcommittee that is considering the use of artificial intelligence to speed the processing of veterans’ disability claims heard compelling evidence Tuesday about the problems facing veterans and their families trying to receive earned benefits.

Marine Gunnery Sgt. Tai Cleveland, paralyzed after an August 2003 training accident in Kuwait, and his wife, Robin, described a five-year battle to get disability, housing and vehicle benefits — a course blocked by confusing rules, lost records and poor communication.

“We filed and refiled, submitted and resubmitted, medical records, claims forms, applications, and so on, but no one seemed to be able to track anything, placing additional burdens on an already overwhelmed family,” Robin Cleveland told the House Veterans’ Affairs subcommittee on disability assistance and memorial affairs.

“In our case, only after the intervention of a congressional office and a nonprofit organization were we able to get the benefits Tai had earned. This process should not be this hard.”

The financial and emotional drains on the family “were crushing,” she said, noting that the couple’s two children had to drop out of college at one point because the family could not afford it.


Rest of article at: http://www.armytimes.com/news/2008/01/military_vetclaims_artificialintelligence_080129w/

Instead of more welfare for Republicans in the form of stupid programs.