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My NONANSWER from ATT re: NSA phone records collection

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Lochloosa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-11-06 08:20 AM
Original message
My NONANSWER from ATT re: NSA phone records collection
Edited on Thu May-11-06 08:25 AM by Lochloosa
Dear James ***:

Due to the nature of your request, we are unable to respond to your
inquiry. To ensure that your inquiry is answered as quickly as
possible, it has been forwarded to the Corporate Resolution Group. If
you have further inquiries of this nature, you may contact them at
RM-CERC1@ems.att.com

Sincerely,

AT&T Online Customer Service

"Corporate Resolution Group"....fancy way of saying NSA?

Edit: I received this responce within 5 mins of sending my email questioning them on selling my information to the NSA.

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peaches2003 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-11-06 08:22 AM
Response to Original message
1. ?
How exactly did you word your inquiry? I want to contact Bell South.
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Lochloosa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-11-06 08:24 AM
Response to Reply #1
3. I asked them what gave them the right to sell my phone records
to the NSA. Simple question. Simple answer.

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hobbit709 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-11-06 08:24 AM
Response to Original message
2. That is a perfect example
of what I call standard answer 35B- also known as the corporate brush-off.
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AndyA Donating Member (1000+ posts) Send PM | Profile | Ignore Thu May-11-06 09:05 AM
Response to Original message
4. AT&T has a long history of horrendous customer service.
It took me a while, but I finally got completely away from them. Due to their offensive treatment of me as a customer, I first canceled my cell phone service, then my long distance service, and now my home telephone is also about to be changed, now that SBC is the "new AT&T."

I even had to file a complaint with the FCC to get them to stop billing me over a year after I had canceled my long distance service! They are an awful company, and couldn't possibly care less about their customers. It's no surprise to me that they're selling private, personal information to other parties. They're a huge company, they can do whatever the hell they want to do.

If you don't believe me, just ask George Bush.
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