Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

I'm getting tired of Corporations sticking it to the consumer

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » Archives » General Discussion (01/01/06 through 01/22/2007) Donate to DU
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 01:26 AM
Original message
I'm getting tired of Corporations sticking it to the consumer
I bought an LCD TV for my bedroom - $1000 worth. When I set it up, it had sound and no picture. The mfr confirmed the thing was defective. I called the place where I bought it and spent TWO HOURS on the phone with them trying to arrange an exchange or return. This is a big, major consumer electronics corporation, mind you.

Their customer service is in India. Their suggestion was that I buy ANOTHER $1000 TV in addition to the defective $1000 TV. Yeah, I'm that stupid. Or drive 100 miles to return the thing to a store. They had the freaking thing delivered to my house, but they refuse to arrange to have the defective thing picked up. I'm still fighting with them to try to resolve the problem. I've reported them to the Better Business Bureau.

This is about the third time in a few weeks that stuff like this has happened to me, and I'm SICK of it. Companies think they can screw over customers however they like and there's nothing we can do.

They're wrong. I have money to buy stuff. I'm particularly pissed that I spent a LOT of money with them and they still treat me this way. Well, they need me to buy far more than I need their crap. Let them go peddle their crap in India and see how their profits do. I'm sick of it.

I'm through buying crap from these big, greedy corporations. That might seem extreme, but I've just freaking had enough of being mistreated by companies trying to shave costs by screwing me over. The environment is better off if I consume less, and I know my stress level will be better off. Once these vultures learn that screwing over the customer is not the way to make money, THEN I might consider buying again. Screw it. I don't need a bunch of unnecessary crap, and I certainly don't need the bad treatment that goes with it. These greedy corporate SOBs can suffer.

I know a lot of people work for big corporations, but I'm just really, freaking ANGRY at spending big money somewhere and being treated like crap. I'm done.

End of rant.
Printer Friendly | Permalink |  | Top
jayfish Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 01:31 AM
Response to Original message
1. And You Can Bet If The Roles Were Reversed You Would Be Sued...
Edited on Fri Dec-08-06 01:32 AM by jayfish
or worse jailed. Corporations carte blanche to do whatever the hell they want in this country.

Rant on brother. ...or sister.

Jay
Printer Friendly | Permalink |  | Top
 
Rainscents Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 01:35 AM
Response to Original message
2. Where did you buy tv from?
WalMart? LOL just kidding.
Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 01:41 AM
Response to Reply #2
3. No. This was a supposedly respectable and reliable company.
Printer Friendly | Permalink |  | Top
 
annabanana Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 05:50 AM
Original message
NAME THEM!
We should know who is screwing you over, in case we're about to unload bunches of Christmas Bucks in their laps!
Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 10:36 AM
Response to Original message
23. It was Circuit City
Printer Friendly | Permalink |  | Top
 
annabanana Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 05:50 AM
Response to Reply #3
14. dupe
Edited on Fri Dec-08-06 05:50 AM by annabanana
Printer Friendly | Permalink |  | Top
 
EST Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 01:44 AM
Response to Original message
4. Sadly, it seems to be quite likely the only way that corporate
control will ever be lifted will be through violent rebellion.
I find myself wondering if that will ever happen, given that the populace will become so pauperized that, when that solution becomes obvious, there will be no way to pull it off.

For sure, it will never happen through legislation or "common sense."
Printer Friendly | Permalink |  | Top
 
screembloodymurder Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 08:38 AM
Response to Reply #4
22. Or, we could just cancel Christmas and celebrate peace.
Why don't we fast, meditate, and then spend some time actually getting to know family and friends. We could play some board games, make cookies, trim the tree, and sing carols. No presents unless they're homemade.
Printer Friendly | Permalink |  | Top
 
ComerPerro Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 01:45 AM
Response to Original message
5. This is Democratic Underground, not Consumer Reports
air your shit somewhere else
Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 01:53 AM
Response to Reply #5
7. Wow, aren't you a nice one.
And don't you think the political environment has something to do with why Corporations think they can get away with whatever they want?

Republicans have their heads so far up Corporate America's skirt that I'm surprised they're not killing people all over the place. Oh, wait - they are. Ask the miners who have defective equipment and who live with the threat of the whole place blowing up while inspectors look the other way.

Pfft.
Printer Friendly | Permalink |  | Top
 
conscious evolution Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 06:29 AM
Response to Reply #5
15. Bullshit bullshit bullshit
Corporate malfeasence is one of the main causes for the problems facing this country.
Name them.I want to know the name of every corp that thinks they can screw people over everytime time it happens.any company that does so DOES NOT get money from me if at all possible.
Granted their are things that I am forced to buy from corps because I have no choice but any time I can avoid doing business with dirty business' I do so.
Printer Friendly | Permalink |  | Top
 
Viva_La_Revolution Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 02:01 PM
Response to Reply #5
26. who peed in your Cheerios, Comer?
:shrug:
Printer Friendly | Permalink |  | Top
 
Skittles Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 02:12 PM
Response to Reply #5
27. ???
I think corporate abuse and materialism are very much subjects for the Democratic Underground
Printer Friendly | Permalink |  | Top
 
ComerPerro Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 06:45 PM
Response to Reply #27
28. this isn't about corporate abuse. Its just someone bitching and complaining
And people do it here all the time. They can't return something, they start a thread about it. They have to go outside to smoke, they complain about it. They get a ticket for running a red light, they complain about it.
Printer Friendly | Permalink |  | Top
 
Telly Savalas Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 06:59 PM
Response to Reply #28
29. Traffic light cameras are part of the PNAC's conspiracy to take over the world
I have problems keeping up with the nature of corporate abuse, though.

Just when I think that corporations are evil because they brainwash the "sheeple" into being obsessed with consumerist desires like acquiring large-screen TV's, it become OK to have a large-screen TV and corporations are evil because one of them has shitty customer service.
Printer Friendly | Permalink |  | Top
 
ComerPerro Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 07:03 PM
Response to Reply #29
30. thank you.
:applause:
Printer Friendly | Permalink |  | Top
 
Skittles Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 11:03 PM
Response to Reply #30
31. hey
notice I DID say MATERIALISM - I have no idea why people think it is necessary to have a friggin' 1000 dollar TV
Printer Friendly | Permalink |  | Top
 
piedmont Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 11:15 PM
Response to Reply #31
32. the OP never said it was necessary.
He got scammed by a corporation and wanted to post about it. Should we all eschew everything in our lives that isn't "necessary?" What dollar amount is ok to spend on a tv? Can he have cable with that? If so, basic or premium?
Printer Friendly | Permalink |  | Top
 
Skittles Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 11:37 PM
Response to Reply #32
33. no matter how I look at it
a 1000 dollar TV is going to seem excessive - I did not say people cannot have these things, I questioned WHY THEY WANT THEM
Printer Friendly | Permalink |  | Top
 
smalll Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Dec-10-06 02:07 AM
Response to Reply #29
35. I'm with you and Comer on this one -
Edited on Sun Dec-10-06 02:30 AM by smalll
Someone who wants to complain about a bad purchasing experience really can't hope to look for much heart-felt sympathy when it's all about his thousand-dollar TV. "For my bedroom" no less! Do I go too far in assuming he already has another thousand-dollar TV for the family/TV/sitting room?

Oh yeah, those Evil Corporations. Screwing over good 'ol salt-of-the-earth thousand-dollar-TV Americans. Is this what our forefathers struggled for when they settled this continent? For this kind of disrespect? And having to talk to no-account cheap-ass Indians in Bangalore or some other god-forsaken hellhole? :sarcasm:
Printer Friendly | Permalink |  | Top
 
QuestionAll... Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 01:52 AM
Response to Original message
6. old old tuney...
Sixteen Tons - Tennessee Ernie Ford

Some people say a (wo)man is made outta mud
A poor (wo)man's made outta muscle and blood
Muscle and blood and skin and bones
A mind that's a-weak and a back that's strong

You load sixteen tons, what do you get
Another day older and deeper in debt
Saint Peter don't you call me 'cause I can't go
I owe my soul to the company store

I was born one mornin' when the sun didn't shine
I picked up my shovel and I walked to the mine
I loaded sixteen tons of number nine coal
And the straw boss said "Well, a-bless my soul"

You load sixteen tons, what do you get
Another day older and deeper in debt
Saint Peter don't you call me 'cause I can't go
I owe my soul to the company store

I was born one mornin', it was drizzlin' rain
Fightin' and trouble are my middle name
I was raised in the canebrake by an ol' mama lion
Cain't no-a high-toned woman make me walk the line

You load sixteen tons, what do you get
Another day older and deeper in debt
Saint Peter don't you call me 'cause I can't go
I owe my soul to the company store

If you see me comin', better step aside
A lotta (wo)men didn't, a lotta (wo)men died
One fist of iron, the other of steel
If the right one don't a-get you
Then the left one will

You load sixteen tons, what do you get
Another day older and deeper in debt
Saint Peter don't you call me 'cause I can't go
I owe my soul to the company store


Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 01:56 AM
Response to Reply #6
8. It's so true.
A lot of the workplace conditions that unions fought to get rid of years and years ago are making their way back into the workplace. We're coming around full circle. We don't learn from history, so we just repeat it.

One of the many reasons I can't stand Bush and the whole horse he rode in on.
Printer Friendly | Permalink |  | Top
 
smalll Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Dec-10-06 02:26 AM
Response to Reply #6
36. Yes, the plight of early-20th century coal miners
whose wages were eaten up by the company store monopoly and the plight of the 21st century American who needs a thousand-dollar TV for his bedroom and receives sub-standard customer service. So similar. So much in common. :rofl:
Printer Friendly | Permalink |  | Top
 
KT2000 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 02:51 AM
Response to Original message
9. It's called Push-Back
it is an exciting corporate business idea that says you push the consumer until they push back. The concepts of decency and fairness are thrown out to see how much they can get away with.

Quality control is a joke - they have cut corners to get the product made cheaper overseas. They handle complaints like you were treated - hoping you will give up and eat the loss.

Now, when I sense trouble with a company, I ask for names and phone numbers making it clear the information is for a complaint to the State Attorney General's office.
Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 02:54 AM
Response to Reply #9
10. That's pretty sick and it illustrates exactly what I was talking about.
Under the Bush Administration, Corporate America is totally out of control.
Printer Friendly | Permalink |  | Top
 
QuestionAll... Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 03:01 AM
Response to Original message
11. I like to make do with what I have..
but unfortunately, sometimes I have to acquire new shit.

that new shit usually doesn't work exactly as illustrated. and on my dime and time, I have to struggle to make it worth it's unworthiness. I have to pay for shoddyness.
Printer Friendly | Permalink |  | Top
 
izzie Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 05:45 AM
Response to Reply #11
13. It has always been the same but now just more so.
I try and buy big things on local market. Make them set it up and all that. little more cost but more control. At my age carting around big items is a real job. I end up doing it with PC and it is just light enough to do it with.Once I bought a new ref. and the put it in the middle of the room and left and I had to get them to come back and move it to where it was to go and fix the door for the right side. It is sort of funny to see a little old lady running after the men and telling them they can not leave a ref. in the middle of a room. What were they thinking?
Printer Friendly | Permalink |  | Top
 
Manifestor_of_Light Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 03:30 AM
Response to Original message
12. guess what
The BBB is pretty useless. They can't punish anybody. Just because somebody is in it doesn't mean they are honest and/or will do the job right. Found this out personally.

Taking names and numbers for a complaint to the State A.G., as suggested above, is much better. Or maybe if you keep going up the chain of command and attempt to get the contact info for the company president and board of directors?

Lots of places have a "customer service dept" to complain to, and then they do NOTHING about what you complained about.

This happened to me when I was in the hospital with pneumonia and complained about the fact that the air wasn't filtered like it was in the OR, and the room AC probably had mold in it. Nice lady came in to my room, talked to me, wrote it all down, acted concerned, and nothing happened.

Printer Friendly | Permalink |  | Top
 
Kindigger Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 06:55 AM
Response to Original message
16. I just went through a similar situation
but, I try not to blame the store I drove to 50 miles away. My wrath goes to the jackholes on the phone in India, and I write the corporation. I tell them I will never buy their crap, and I'll tell everyone I know not to buy their crap until they hire people with english as their first language.

I also had a situation just last week, with a well known VOIP. I'd been a customer for over two years, but when I called to tell them, "I'm sorry, but I'm unable to use your service at my new residence," their wrath was taken out on my credit card, and in red tape, inconvenience, & postage. Most of it I can get back after jumping through credit card hoops, but its the idea that they can make your life hell just because they can.

Printer Friendly | Permalink |  | Top
 
notadmblnd Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 07:15 AM
Response to Original message
17. let me guess.....
Circuit City?
Printer Friendly | Permalink |  | Top
 
Target_For_Exterm Donating Member (540 posts) Send PM | Profile | Ignore Fri Dec-08-06 10:37 AM
Response to Reply #17
24. Yes. You must have had a similar experience with them.
IMO, when they pull that crap, NO ONE should buy from them. But that's just my opinion.
Printer Friendly | Permalink |  | Top
 
notadmblnd Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 01:58 PM
Response to Reply #24
25. Yup.. circuit city and the "T" chip on my 52 inch
took almost a year before I finally got service, then they sent the repair man out, he had to take the guts of the unit away for another 3 months. It was a huge pain in the ass, even writing to the president of the company didn't help. I'll never do business with them again.
Printer Friendly | Permalink |  | Top
 
independentpiney Donating Member (966 posts) Send PM | Profile | Ignore Fri Dec-08-06 07:59 AM
Response to Original message
18. Because you have the money to buy stuff doesnt mean you have to
Especially not crap. There's better uses to put money to.
Printer Friendly | Permalink |  | Top
 
AnnInLa Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 08:26 AM
Response to Original message
19. Please subscribe (free) to Consumer Affairs
Free, decidedly liberal, newsletter delivered to my inbox every Monday morning: (I learned about this from another DUer last year)

www.consumeraffairs.com
Printer Friendly | Permalink |  | Top
 
screembloodymurder Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 08:29 AM
Response to Original message
20. How were you able to get around their phone screening process?
Edited on Fri Dec-08-06 08:30 AM by screembloodymurder
I rarely get around the computer and still haven't found a way around the India tech rep blockade. I'm with you - I hate dealing with these people.
Printer Friendly | Permalink |  | Top
 
Vinca Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Dec-08-06 08:36 AM
Response to Original message
21. My remedy for cheap and cheesy outsourced crap is
to only buy stuff when I absolutely, positively have to have it. It killed me to part with less than $20 for a "Made if P.R.P." toaster. I'm currently checking thrift shops for a sewing machine since my Viking died and the ones I can afford new are made in China.
Printer Friendly | Permalink |  | Top
 
I_Make_Mistakes Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-09-06 11:45 PM
Response to Reply #21
34. On the sewing machine, our local fabric stores have sewing
machine repairmen that come in a couple of days a week to do repairs and service. They also sell second hand machines (they really clean them up to look spiffy). It's just a thought, because my neighbor (she does sewing on the side, to help with income), bought a new serge machine and couldn't stop complaining about the plastic guts.
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Tue Apr 30th 2024, 08:57 PM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » Archives » General Discussion (01/01/06 through 01/22/2007) Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC