Wal-Mart’s private message board leaked to the New York Times. Read as Wal-Mart’s CEO suggests that a store manager “is disloyal and should consider quitting” after he asks why “the largest company on the planet cannot offer some type of medical retirement benefits?” 12:39 pm | Comment (9)
Wal-Mart Managers Leak More Documents From today’s New York Times:
In a confidential, internal Web site for Wal-Mart’s managers, the company’s chief executive, H. Lee Scott Jr., seemed to have a rare, unscripted moment when one manager asked him why “the largest company on the planet cannot offer some type of medical retirement benefits?”
Mr. Scott first argues that the cost of such benefits would leave Wal-Mart at a competitive disadvantage but then, clearly annoyed, he suggests that the store manager is disloyal and should consider quitting.
The Web site, which Mr. Scott uses to communicate his tough standards to thousands of far-flung managers, gives a rare glimpse into the concerns that are roiling Wal-Mart’s retailing empire, from the company’s sagging stock price to how it treats its workers. Judging by the managers’ questions, Mr. Scott has an internal public relations challenge that in some ways mirrors the challenge he faces from outside critics.
And while Mr. Scott’s postings are usually written in a careful, even guarded manner, they can often be revealing — for example, showing a defensiveness and testiness with critics — that Mr. Scott normally keeps under wraps.
Copies of Mr. Scott’s postings covering two years were made available to The New York Times by Wal-Mart Watch, a group backed by unions and foundations that is pressing Wal-Mart to improve its wages and benefits. Wal-Mart Watch said it received the postings from a disgruntled manager. While the existence of the Web site and Mr. Scott’s participation in it have been known, transcripts have never been made public before.
http://walmartwatch.com/blog/archives/wal_mart_managers_leak_more_documents/