The person who uploaded the video to YouTube goes by "Cincinnati912Project", which I imagine denotes the exquisite silliness being promulgated by Glenn Beck. So I doubt it will come through.
Anyway, the thing I caught was the woman saying that there is "competition out there". Anyone who has done even the most cursory examination of the health insurance industry knows that such claims are laughable. The AMA has published six consecutive studies on insurance concentration and competition. The current one (2009) isn't available in PDF form yet, but you can see the previous one (2007-2008) here:
http://www.ama-assn.org/ama1/pub/upload/mm/368/compstudy_52006.pdfWhat many people don't realize is that, essentially, insurance companies operate as local monopolies or duopolies. In all but a few areas of the country, two corporations control well over 50% of the market, and this number can rise to above 95%. In Cincinnati-Middleton metro area, where this Town Hall took place, WellPoint Inc. has a 76% market share. This means that three out of every four people in that area who have private insurance, either through their employer or through individual plans, are covered by a single corporation. Claiming this is healthy competition flies in the face of the basic fundamentals of economics. The woman in this video is either being misleading or doesn't know what she's talking about.
To elaborate further, when the DoJ gives its two cents on corporate mergers and acquisitions, they use a formula to analyze market concentration. It's called HHI, or the Herfindahl–Hirschman Index of Competition. Basically you take the market share of each firm doing business in a particular area, square them, then add them together. To illustrate, let's say we have 10 firms in a market, and they each have a 10% share.
10^2 + 10^2 + 10^2 ... + 10^2 (or 10^2 * 10) = 100 * 10 = 1000. 20 firms with 5% each would yield 500. 4 firms with 25% each would yield 2500. A single firm controlling 100% would yield 10,000.
A HHI of 1000 indicates a concentrated market. An HHI of 2500 indicates a "highly uncompetitive" market. The AMA uses this formula to gauge insurance concentration, and there are a grand total of four states with HHIs under 1800 (not including PA, DC, ND, SD, WV, and KS, because the AMA can't get reliable data in those states).
There is no such thing as competition in health insurance, and insurance companies want to keep it that way. Such high levels of concentration give insurers greater ability to set artificially high prices and cut necessary costs. Anyone who is even moderately interested in free markets would not point to this sector of the economy as the gold standard of free and fair competition. What they're defending are corporate fiefdoms.