Countrywide chairman Mozilo accidentally replies to floundering customer with disparaging email

http://money.cnn.com/2008/05/21/news/companies/countrywide_email.ap/index.htm?section=money_mostpopular

Countrywide e-mail snafu angers borrowers
Mortgage lender chairman Angelo Mozilo accidentally replies to floundering customer with disparaging e-mail.

May 21, 2008: 2:36 PM EDT

CALABASAS, Calif. (AP) -- The chairman of beleaguered Countrywide Financial Corp. raised eyebrows and tempers with his snippy reply to an e-mail plea from a man who said he was in danger of losing his home.

"Disgusting," Angelo Mozilo wrote in his inadvertent reply to an e-mail from Daniel Bailey Jr. who had asked the company to modify terms of his adjustable-rate mortgage
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"This is unbelievable," Mozilo wrote Tuesday. "Most of these letters now have the same wording. Obviously they are being counseled by some other person or by the Internet. Disgusting."

Mozilo apparently clicked "reply" instead of "forward," sending his comments back to Bailey.

Flame war: Bailey posted the response on a LoanSafe forum, touching off a furor on housing Web sites.

We appreciate your business! You worm.

...think they're gonna find something in his background and off to the pokey he'll go, seventy years old or not.

...if it's necessarily fair, but they're gonna put this guy in the can before this thing is all said and done.

If you called central casting and asked for someone who looked like a mob boss, they send him.

Not good.

hasn't he heard that too much sun causes skin cancer?

anything but their own bonus checks is a certified idiot. Why are they shocked when such inadvertent emails hit their mailboxes?

NEWSFLASH: Mr. Mozilo thinks you are all morons for taking on his comical mortgages, but he'll be happy to take your money.

about the manager of some hotel who got a letter complaining of bed bugs. He wrote a note to his secretary saying "Send this bastard the bedbug letter", and the secretary accidently attached the note to the form letter declaring that the hotel had no bed bug letters and sent it to the customer.

read it in some book somewhere...