Man finds racial slur printed on receipt.

It was printed from the register on this guys receipt. There's a picture of it at the news site.
WTF is wrong with people?



Man Finds Racial Slur Printed On Receipt
Journeys Corporate Says It's Looking Into Incident

snip:KANSAS CITY, Mo. -- A Kansas City man found a racial slur printed on his receipt after returning a pair of shoes he bought over the weekend.

KMBC's Marcus Moore reported that Keith Slater, 22, bought a pair of shoes from a store called Journeys. Slater later returned them after finding a cheaper pair at another store. Slater did get his money back, but it was what was printed on the receipt that he and his family found disturbing.

"That makes me upset. I don't want to look at that (receipt,) that makes me so upset. Why would you say that?" said a woman who was shown the receipt

http://www.kmbc.com/cnn-news/17768390/detail.html

I trust they will be.

with the ability to print it out.

I bet more than one person will get fired over that one.

Therefore, though the employee chose that code (possibly without knowing what it would print out) there is at least one manager at that store who is liable.

The clerk could have typed it out. I work in a bookstore, and when giving credit slips our machine gives the clerk the option to type in the person's name.

case it was, because as the article says they went in and FOUND it there, as the last of several options.

you have the ability to type in the person's name, so that credit slip can't be used by someone else.

I just skip it, but the clerk can type in whatever he or she wants.

probably some uber-snarky pimple-faced punk who doesn't know better...

and that was one of them? WTF? Disgusting. Unbelievably disgusting.

More than the employee's actions, the store's non-response even at the corporate level is pretty amazing! No buying any shoes from this company!!

Is the receipt evidence of a hate crime, I wonder?

Even suggesting such a thing is stupid beyond belief.

<snip>Hate crimes (also known as bias motivated crimes) occur when a perpetrator targets a victim because of his or her membership in a certain social group, usually defined by racial group, religion, sexual orientation, disability, ethnicity, nationality, age, gender, gender identity, or political affiliation.<1>

Hate crime can take many forms. Incidents may involve physical assault, damage to property, bullying, harassment, verbal abuse or insults, or offensive graffiti or letters.<2><snip>

http://en.wikipedia.org/wiki/Hate_crime

As for my ideas being "stupid beyond belief..." I don't see what I said that merits a response like that from a fellow Democrat. I have been posting on DU since 2001 and have rarely encountered such hostility.

the slur is programed into their system.

But they said they never got a full explanation, only that the employee entered a generic code.

"And it pulled up six or seven different choices, and the choice that she (the employee) chose was the very last choice," said Slater's father, Keith.

system. I have always had courteous service at Journey's. However, I believe I will be seeking the phone number of store "1166" later today so as to register a strongly worded protest. They need to know how many customers they will be losing for not immediately, and publicly firing the bigot responsible.

if someone added/changed/deleted a code...? :shrug:

That place on the receipt is designated for the customer's name -- the clerk can type it in. Stores don't usually bother with the name, they usually just skip over it. In this case, I think the father is trying to cover his son's ass.

Why would the father be trying to cover his son's ass? It happened to his son. It doesn't appear to be anything that could be done after the receipt was printed, it's the same look from the picture in both font and ink.

The parents were told it was a generic code that the cashier selected.

Nonetheless, I still think it's more likely that the clerk typed it in rather than it being something that came up on a code.

"While we are continuing to investigate this incident, it now appears that an employee in one of our stores entered highly inappropriate statements in a form used to process a merchandise return. Needless to say, such an act was not authorized by Journeys, and will not be tolerated. This employee has been terminated.

Underestimate the ignorance in this world, that is one store that deserves to go away. They talk about firing the employee. but how come that option was even in the system ?

They are admitting that they now need to payout a settlement to a whole bunch of people.

Not a smart defense for this stupid store.

They now are admitting that they deserve to loose millions over this, not just fire one person.

According to the article, a spokesman with Journeys corporate office would only say that the matter is being investigated.

if that's true (which I doubt) that's an even bigger problem, that there would be a random code for that. What the hell is wrong with people?

The next day, hoping to get answers about how the words got on the receipt, the Slaters returned to the store. But they said they never got a full explanation, only that the employee entered a generic code.

"And it pulled up six or seven different choices, and the choice that she (the employee) chose was the very last choice," said Slater's father, Keith.

You know some republican jerkoff did this. :mad:

Nothing less will do. While that person should CERTAINLY seek counseling, that cannot eradicate such a hateful act.

and it reeks of racism - the comments that follow the story make it even worse - Kansas City is a fucking disaster in many ways but the hate is OBVIOUS.

If you have not read the responses following the story, check them out... Oh...and WHY THE FUCK CAN'T FREEPERS SPELL?

My computer must be smarter than theirs are.

The company is investigating it? How about firing the whole crew at the store?

That reminded me though of something horribly embarrassing from my teen years..

Most of my friends worked at a Dillons' supermarket, and kids love to use the intercom..

Several of us were waiting for Darryl Kuhn to finish up in the back as the store was closing.. we had a party to get to..and one of the guys picked up the intercom and yelled... "KUHN...get your ASS up here..the store's CLOSED"..


just as he said it, and elderly black man rounded an aisle with his basket (he was obviously the last customer in the store).. and as the sheepish clerk checked him out, the old man said.. "I'm sorry I move slow, I'm an old man"..

My friend & I about died of embarrassment