I don't understand it. I called my mortgage company in Feb and told them I was losing 1/2 of my income in April. they said too bad we can't do anything for you unless you're behind. I saw television ads saying call and get help before you have a problem and get behind, yet you can't get help until you do. I called several agencies and left messages and no return calls. Out of desperation, I finally called my State Representative and he gave me a person to call from HUD. The HUD guy gave me a couple of numbers for a couple of other agencies to assist homeowners. By this time. a foreclosure prevention specialist from the county finally called me back and we set up a meeting. I had my hardship letter written, my income verification, my letter saying how much money I was going to lose, My pension 1099, income tax return from 2007 and my husbands death certificate. We faxed them all to my mortgage company. I got a letter this past Saturday from the mortgage company saying that my case has been suspended because they hadn't received my info. I sent it to them again Monday and am waiting to hear from them again.
Today the housing counselor called and told me that he was going to call my mortgage company and speak with them and get back to me. I haven't heard anything yet. When I spoke to my Mortgage company on Monday to find out what they needed from me, the gave me the number to HUD. At this point I am ready to give up. I've found a foreclosed home and have placed an offer, I'll find out Friday if it has been accepted. I have some savings that I am not going to spend trying to save this home. I'll pay cash (under 20,000) for a foreclosure and walk away from this one. However, if my luck keep going like it has, my mortgage company will finally decide to work with me and I'll be the owner of two homes. Oh, the irony.
I don't know why these mortgage companies won't work with people to save their homes. the house I am looking at was owed 137,000 when it was repossessed. It was listed by the bank for 29,900 and I offered 17,500. It doesn't make sense to me. The banks have to pay to maintain these homes, the taxes, etc. and they sell them for a fraction of what is owed, yet won't work with the owner to keep them in the home. It's crazy.
But here's a link and maybe you can get somewhere from there. Also try HUD.gov and google "foreclosure prevention counselors". They should be free and they should be local in your area. Do not pay anyone to help you, many of these are scams. I hope you have better luck getting help than I have.
http://www.makinghomeaffordable.gov/modification_yes.html