lender. And most mortgages will be sold after a certain number of months, as pools of securities to investors. However, this is a streamlined model.
The original complaint involved much more, including force-placed insurance, even though you had insurance, not crediting payments, mysterious accounting, illegal foreclosures etc.
On October 26, 2005, customers of Litton Loan Servicing, LP ("Litton") filed a class action complaint charging the company with violations of federal and state law. The named Plaintiffs filed the class action lawsuit on behalf of a Nationwide Class and a California Subclass of Litton customers. The Nationwide Class alleged claims based on violations of the Real Estate Settlement Procedures Act ("RESPA") relating to Litton's improper actions in imposing late fees or treating payments as late during the 60-day grace period following the effective date of loan transfer if a borrower sends a payment to his or her old servicer on time. The California Subclass alleged claims based on violations of California law relating to Litton's unfair business acts and practices with respect to the servicing of loans.
The case is currently pending before Judge Margaret M. Morrow of the United States District Court for the Central District of California in Los Angeles, California. Lieff Cabraser Heimann & Bernstein, LLP and co-counsel represent Plaintiffs and the Nationwide Class.
Nationwide Class Certified
On July 30, 2007, Judge Morrow issued a 56-page order granting Plaintiffs' Motion for Certification of a Nationwide RESPA Class. Read a copy of the Court's Order. (Note: the Order is not a determination of the merits of case.) http://www.lieffcabraser.com/loan-servicing.htmDownload and read the order if you would like to see how they operate. Read the deposition of employees in the order. Also try to find the Standard & Poor assessment of the business for investors and you can find the business model they operate under.
And then read what happened to the case.
The laws are written with and for the financial institutions. The settlement distribution of $60 is an insult to all those who have been wronged and no longer have a home.
And this is only one such company.
Also, on NY Times a couple of days ago:
Lucrative Fees May Deter Efforts to Alter Loans
snip
Even when borrowers stop paying, mortgage companies that service the loans collect fees out of the proceeds when homes are ultimately sold in foreclosure. So the longer borrowers remain delinquent, the greater the opportunities for these mortgage companies to extract revenue — fees for insurance, appraisals, title searches and legal services.
http://www.nytimes.com/2009/07/30/business/30services.html?_r=1&scp=4&sq=mortgage&st=cseas for Litton, in the Standard & Poor investor assessment:
Additionally, though not an originator, the company established a business relationship in August 2005 with two Dallas-based firms for portfolio retention efforts. Litton provides these firms with a list of borrowers who contacted the company about payoff information, who, in turn, contact the customer in an attempt to refinance the loan. If successful, Litton has the first right of purchase. In the second phase of the initiative, Litton will directly contact the borrower based on current credit information to actively solicit the account for a refinance.
http://www2.standardandpoors.com/servlet/Satellite?pagename=sp/sp_article/ArticleTemplate&c=sp_article&cid=1143850904292&s=&ig=&b=2&dct=30
On edit: I just wanted to be clear. People who were fed up with the servicer's "errors" and tried to go elsewhere by refinancing, this is where you ended up - right back with them. In fact they would not cooperate and provide the payoff amount to a new lender in a timely fashion. (just speaking from experience) It is by design.
and
The 31-person REO team averages 14 years experience and three years' company tenure. Management introduced a new, enhanced REO Web site in August 2005 to monitor property-marketing efforts. The site allows for tracking of expected and actual completion dates, with recalculation of timeframes based on changes to the data. Brokers may also view any exceptions that require timely resolution as well as obtain the company's policies regarding REO marketing, inclusive of frequently used forms. A key enhancement includes account assignment by team/asset manager, and it also incorporates investor guidelines regarding notification/processing timelines. The sound REO methodology and controls are as follows:
• Brokers have delegated authority to offer limited financial incentives to encourage borrowers to vacate premises. This reduces the likelihood of commencing a costly and time-consuming eviction action;
• Cash for keys program resulted in vacancies on 34% of formerly occupied REOs;
• Database of approved Realtors for easier selection;
• Additional marketing mechanism of listing properties online through a separate vendor;
• Valuations online via the proprietary PEARL system, which has numerous reporting capabilities and an online risk grading and quality score system to judge properties and broker's value assessments;
• Authorize repairs only when calculations reflect at least a 125% return on the investment;
• List price generally established at 108% of market value;
• Delegated price reductions after 45 days and 75 days on the market;
• Brokers must submit monthly status reports detailing marketing activity;
• Separate group files insurance claims on damaged properties;
• Listing agreements and submission of offers and counter-offers completed online help expedite marketing activity; and
• Average marketing time is excellent, at 81 days, with a commendable 92% net proceeds to market value.
http://www2.standardandpoors.com/servlet/Satellite?pagename=sp/sp_article/ArticleTemplate&c=sp_article&cid=1143850904292&s=&ig=&b=2&dct=30
Mind you, it is: 108% of market value and
not the outstanding amount of the loan.
Unless Congress and each State stops catering to industry - the consumer only exists to be exploited.