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won WWII. Since we privatized so much of our military service including now the provision of water, food and fuel, our military can't do a darned thing right.
Actually, as one who is 66 years old, I recall that when the government did things without contracting so much of the work out to private firms, the government was much more efficient. Everything worked better -- especially considering we did not have the computer technology and other technology that we have today.
Last week, I had to get a refund from my mega-bank (too big to fail, one of those). Only $55 was at issue, but for a certain reason, I had to be very careful that the account was perfectly balanced, perfectly taken care of. Now, mind you, when I had closed the account, I had gone to the bank personally and asked the teller to check the account balance and then issue a cashier's check to close the account. She did that. Nevertheless, a couple of weeks later, I received a statement showing and overdraft and the assessment of a $55.00 fee. The first time that I called to request that the situation be straightened out, I had to hold for 51 minutes. Finally, I just hung up, got in my car and drove to the bank. I waited easily a half an hour before I could talk to the bank manager. She advised me to do a certain thing. I went home and, the next morning, took the action that the bank manager had advised. Her suggestion did not work. I tried to call the local bank but got no answer. So, again, I drove to the bank only to learn that the manager was not in and would not be in until the next day. The next day, I returned to the bank. The bank manager gave me another number to call. I called that number, but it too was a wrong number. After yet another half an hour on hold, transfers from one number to another, one person to another, I was given yet another number to call. I was finally able to get my problem resolved.
A little over a year ago, I signed up for Social Security and Medicare. I called, was given an appointment, went to the Social Security office, received excellent efficient assistance in filing my claim. The person who counseled me in the Social Security office was competent, quickly answered each of my questions, advised me fully on my options. And I have timely received my checks ever since. No fuss. No muss. The government office was the epitome of efficiency and polite service.
Right-wing extremists will tell you that the government cannot do anything right. I will tell them and you that private enterprise does not do anything right. We can thank our current mess to private greed.
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