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I had an experience yesterday which was jaw-dropping in its inappropriateness (in my mind). This MD's behavior might have been a reaction to insurance co's constant reduction of payments but greed certainly seems to play a role.
I have a lot of moles so I have to get them checked periodically. Since I have been an adult, I don't think I've ever been to a dermatologist who didn't want to remove and check at least one of my moles (for the record, none have been problematic). I've had at least 9 moles removed by 5 different MDs. Its usually a relatively easy experience - I go in, the MD checks my moles, says "I'd like to remove this one," I say "OK," they numb it, cut it off, and put a bandage on it (sometimes cauterize it) and send me on my merry way with instructions about how to take care of the really minor wound and that they will call me with the results (sometimes they say they will only call if the results are problematic which is fine). The last person I went to is a bit of a hike from my house so I called my insurance co and asked for the names of some dermatologists. Picked one and made an appointment.
As soon as I got there I got concerned - the most prominent features were certificates from a Botox place for the 2 MDs and brochures for all sorts of cosmetic procedures. But I thought - I guess its a good way to supplement their insurance income. Got in to see the MD and came out of there flabbergasted by how she handled things:
1) She refused to talk about ANY other skin issues other than my moles and told me that I obviously HAD to make another appointment to deal with my acne (never encountered that with a dermatologist before - in fact one addressed the acne first before I could even tell her I was in to have my moles checked). 2) She did not remove the moles at that visit but said I'd have to come back for that (i.e., another specialist co-pay and another billable visit) - another first. 3) She told me that each mole removal will require a stitch or two (yet another co-pay for them to be removed) - yet another first.
So now I'm going to be out 3 specialist co-pays (which are double my primary care physician co-pays) and my insurance company (not that I have any pity for them but ...) is going to have to pay for 3 visits plus surgery and stitches when it should have been 1 co-pay and 1 visit plus surgery. Not to mention the time and trouble of driving to 3 different MD visits.
I can't really go to a different MD to have the moles removed cause I suspect my insurance co won't cover it but this set of procedures is the last time I'll go to this MD!
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