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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 10:55 PM
Original message
Scary spinal cyst only the beginning
I spoke to my friend, Richard, today a couple of months after he underwent surgery to dissolve a spinal cyst. He had suffered quite a bit prior to the diagnosis - leg and back pain, weakness, and exhaustion. Richard's a gym rat and attended weekly cycling classes, so naturally, he was pretty distressed about the whole business.

He checked into a local hospital, the surgery was performed, he stayed overnight and had been doing quite well. Until he went to his mailbox. There was a bill from Blue Cross/Blue Shield. They paid for the operating room and the CAT-scan which guided the doctors, but they denied the procedure!!! The insurance rep said "epidural injections were not medically necessary." So Richard, along with his surgeon's office are fighting the $1,700 charge.

But we don't want any government bureaucrat interfering with our health care, do we?
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Mz Pip Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 10:58 PM
Response to Original message
1. Not medically necessary?
What was he supposed to do? Down a pint of whisky and bite down on a stick?

Would they have covered the BevMo run and the stick? I fear we are living in the dark ages. This is just nuts.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:01 PM
Response to Reply #1
2. Yup
The injections were what actually dissolved the cyst! The billing person told my friend he requested to the insurance rep that until this is appealed amd resolved NOT to report him to a collection agency for non-payment.

Unbelievable.:grr:
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grantcart Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:02 PM
Response to Original message
3. I had one as a teenager.

Got out of bed and the pain was so intense I fell down and had to be moved to the hospital in a stretcher - I thought I was paralyzed.

Operating on the cyst was relatively simple but it was intensely painful.

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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:13 PM
Response to Reply #3
8. Aye yie yie
I think my friend Richard was in more pain than he let on now that I hear this from you. Hope neither of you ever have to go through this again.
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Fire_Medic_Dave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:03 PM
Response to Original message
4. It probably had to be pre-approved.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:05 PM
Response to Reply #4
5. It was!
The guy always thought he had great insurance. Of course, he got hit up for a $700 co-pay the morning he arrived at the hospital. He said he hadn't thought to bring his checkbook with him, but put it on a credit card.
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Fire_Medic_Dave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:11 PM
Response to Reply #5
7. I thought it got denied.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:16 PM
Response to Reply #7
11. This is what's so crazy
He was pre-approved for the procedure, but now insurance company is saying the procedure wasn't medically necessary.
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Fire_Medic_Dave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:16 PM
Response to Reply #11
12. He should hire an attorney.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:20 PM
Response to Reply #12
15. Ha ha ha ha ha ha
Not only is Richard an attorney himself - he's a judge for SSA. He'll fight hard and I believe he'll win. Stay tuned.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:21 PM
Response to Reply #12
16. Ha ha ha ha ha ha
Not only is Richard an attorney himself - he's a judge for SSA. He'll fight hard and I believe he'll win. Stay tuned.
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Fire_Medic_Dave Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-28-09 12:29 AM
Response to Reply #16
19. Then he should know plenty of good ones.
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Hekate Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:07 PM
Response to Original message
6. Another story that needs to be sent to Obama, the papers, and your congresscritters.
Ai-yi-yi. :banghead:

Hekate
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DCKit Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:14 PM
Response to Reply #6
10. Then they'll relent, say it was a clerical mistake and pay the bill.
$1,700 on the backs of every one of their customers who undergo surgery over a year adds up to a hefty profit.
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flamingdem Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:13 PM
Response to Original message
9. He can and should fight hard. I think they do this to smoke out those who just can't fight..nt
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TicketyBoo Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:18 PM
Response to Original message
13. I think it's pretty much SOP
to deny claims and make people fight for the benefits they have coming. People who don't know any better or are too sick to fight end up paying the bill themselves. It's just one more way the insurance companies maximize profits on the backs of patients.
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nashville_brook Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:35 PM
Response to Reply #13
17. a perfect example of "there ought to be a law" -
there is no good reason why this kind of breech of contract isn't punishable with huge fines and jail time. the whole reason we have governing bodies is to protect the powerless from those who kill for profit.
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Emit Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-27-09 11:20 PM
Response to Original message
14. I think the docs need to rebill this and your friend needs to get with his insurance company and
explain the procedure. I have a family member who is an anesthesiologist, and her billing gets all screwed up in ways you wouldn't even believe just because one coding number is off by a tenth.

OTOH, if that's been attempted and they still deny it, that's just insane. I would fight it - demand to take it up the ladder. On a matter of principle, I fought my insurance company and the lab that provided services for me for two years over a $250 bill. I finally won, without being taken to collections, etc.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-28-09 12:01 AM
Response to Original message
18. I will share the comments
of my cyberspace friends with Richard. Thank you, all.

:grouphug:
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