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Murfreesboro, Tn. I NEED YOUR HELP!!!!

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N_E_1 for Tennis Donating Member (437 posts) Send PM | Profile | Ignore Wed Apr-14-10 02:45 PM
Original message
Murfreesboro, Tn. I NEED YOUR HELP!!!!
The story. I realize this is not a political issue, but I need some info.

My son, (23) a budding teacher-to-be, enrolled at Western Michigan University, took a road trip to Atlanta. On his return trip past Chattanooga, TN., his last stop, a wheel bearing went out on his 2002 Ford Escort on US 24. He pulled over right away. He called 911 and an officer (State Police) responded. They searched for a towing company, on his phone, and got "EA Towing" as a company to tow him. So far not a problem. They towed him to the Firestone dealer in Murfreesboro. This all happened at night around 11-12 PM. They could not do the warranty repair, but noticed a transmission problem, the car would not go in reverse. He NEVER had a tranny problem, stopped in Chattanooga for gas and snacks backed out of parking place and such. The car was transported from Firestone to a car repair place (Bud's Tire) by flatbed truck for the repairs to the wheel bearing. The bearing was replaced about 6 months ago by Belle Tire in Kalamazoo, MI., it was a warranty problem at that point and was handled. Very nice and beautiful people.

They also noticed the tranny problem and sent the car to Phil's Transmission to get checked out, on their own, with Phil's charging nothing, just to see exactly what the problem was. Phil was stymied at the problem, nothing made sense, until we told him that the car was towed on it's front wheels by EA Towing. The car is a front wheel drive, according to Ford it should never be towed that way. We called our mechanic here in Michigan, he also stated that a front wheel drive should never be towed that way. This story goes on and on.

To get to the point, our mechanic said to contact our insurance company, should be covered by comprehensive. It is, but we have to prove that EA Towing, towed it wrong. Phil's transmission says that explains a lot. Remember he was stymied. EA Towing now says that the tow truck operator left the car running, thereby preventing the tranny problem. My son stated that no way the car was running, he would have noticed because of a little muffler noise.

Need to know has any there had problems with EA Towing? If so can you please tell us?

We are here in Michigan, Tennessee is a ways off, any help would be nice.
My son still has to get to Tennessee to pick the car up after it's fixed.

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Hawkeye-X Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Apr-14-10 02:50 PM
Response to Original message
1. Call Better Business Bureau and ask for EA Towing's reputation
Edited on Wed Apr-14-10 02:52 PM by Hawkeye-X
If they're a two bit huckster, then the insurance company's lawyers will go after EA Towing for damages.

In the meantime, your son will have to pay for the repairs, but make sure that he keeps ALL the receipts because the insurance lawyers will want them.

That's an idea from my end - I'm sure others do too.

http://nashville.bbb.org/


EA Towing's rep, and info

http://www.bbb.org/nashville/business-reviews/towing-automotive/e-a-towing-in-murfreesboro-tn-37017557?&language=1
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Lance_Boyle Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Apr-14-10 02:53 PM
Response to Original message
2. It would be exceedingly odd (and bonheaded) for a tow truck driver to tow a FWD
backwards. Leaving the engine running wouldn't help matters any. Leaving it in neutral *might* help *some*. But if he can prove that the car was towed backwards (front wheels down, rears up) he ought to be able to sue the towing company for the cost of the new tranny.

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Rosco T. Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Apr-14-10 02:55 PM
Response to Original message
3. I agree, get the car fixed and outta there..
.. then gather the BBB report, make a sworn statement from your son, and if possible get a statement NOW from the companies (the Firestone place, Bud's Tire and Phil's) that improper towing would cause this and get him and the car outta there.. then let the insurance lawyers go after it.
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RT Atlanta Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Apr-14-10 02:56 PM
Response to Original message
4. some info from TN SOS website
Edited on Wed Apr-14-10 03:02 PM by RT Atlanta
Found this information on the Secretary of State's website:

Name: E A TOWING INC.
Old Name:

Business Type:
Status: Inactive - Dissolved (Administrative) Initial Filing: 08/23/2001
Formed in: Rutherford County Delayed Effective Date:
Fiscal Year Close: December AR Due Date: 04/01/2003
Term of Duration: Perpetual Inactive Date: 09/19/2003

ARENCIBIA, ERNESTO, Registered Agent
Agent Address: 126 WICKHAM CT
MURFREESBORO, TN 37129 USA


Principal Office: 126 WICKHAM COURT
MURFREESBORO, TN 37129 USA

Annual Report
Mailing Address: 126 WICKHAM COURT
MURFREESBORO, TN 37129 USA

AR Exempt: No
Shares of Stock: 10,000

If your insurance covers the damage, why doesnt it pay for the work and take up the matter directly with EA Towing?

If the insurance co will not act, my suggestion is to contact a local attorney in Murfreesboro (or 30 miles away in Nashvegas) to discuss the problem and whether they may be able to help facilitate the matter for your.


(edited to add registered agent)
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N_E_1 for Tennis Donating Member (437 posts) Send PM | Profile | Ignore Wed Apr-14-10 02:59 PM
Response to Original message
5. Thx but BBB has no complaints
but online place that my wife went to had one. Seems that a driver he has employed rear-ended a woman and after could not produce the companies insurance papers.
Ernie, guessing the E of EA, just totally reamed her out on the phone. Did not leave a good flavor, if ya know what I mean, hesitate to say Vern.
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N_E_1 for Tennis Donating Member (437 posts) Send PM | Profile | Ignore Wed Apr-14-10 03:05 PM
Response to Original message
6. Going to my lawyer..
tomorrow. State Farm, my insurance company has been very willing to help, been with them for 40 years they better help. But need to find "dirt" on EA.
That could only be an advantage.
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