Another computer with the ID ten T error.

If you get an email ostensibly from your bank, cc company, or other and it addresses you as
"Dear Valued Customer" DO NOT click on it. A real message will address you by your name-they know what it is.
And if there's any doubt, log on to their website directly-if the message is legit there will be a copy there on your account page.
No security software will work if you deliberately override it.

3 hours of scanning later I got it cleaned out.
Yeah, I make my living doing this but people really should be a little more wary. Especially since this customer has done the same thing 3 other times in the last year.

( tho I assumed you were not, indeed, the "idiot" of the type of error)

Spammers and scammers can glean basic info like your name along with your email from the net, and I've gotten plenty of spam, malware and phishing emails that do address me by name.

Point being - if you get something in your email that purports to be from the bank, don't click on links in the email or respond to it. Call your bank using a known-good phone number - if it's a legitimate concern, they'll know about it, if it's not, then you'll know someone's trying to pull a fast one on you.

A copy of a real email will be in the message box on your account page.
I also have an email box that I use exclusively for my financial stuff. I don't use it for anything else.
All the spam, phishing, etc. shows up on my catchall box so I already know it's a phony.

That and hover your mouse over the link in the mail and see down in the taskbar if it actually goes there.

did I say NEVER?

Never click on a link in an email purporting to have anything to do with money or account info. This goes for banks, retirement accounts, credit cards, debit cards, PayPal, store cards or accounts.

If you get an email and want to check your account or make a change, then SEPARATELY fire up your browser and go to the URL (web address) by entering the web address yourself that you normally use. Or use the web address off the billing statement for customer service.

Just assume every single email warning you about security, fraud, account problems, etc. is from some crook trying to steal your money, your identity, or your information.

.

http://www.kaspersky.com/virus-removal-tools


New tool specific


http://support.kaspersky.com/viruses/solutions?qid=208280932

I have 3 different rescue boot disks. I've fond that you still have to run scans again in normal mode just to make sure.

I have a thumb drive now with all of the tools, plug and spray, lol. XoftSpyXE portable, my fav, goes away in July, I am bummed.

Had one recently that when you tried to go into Safe Mode all you got was BSOD.

Perfect cloning combo.

When I first registered my account, they made me answer three secret questions. Each time I try and log in at a new computer, one of the questions is asked (the same question is never asked twice in a row). The idea is, even if they gain access to your password, they would still need to know the answers to the secret questions, making it near impossible for them to gain access to your account.

"Problem Exists Between Chair And Keyboard".

I've dealt with my share of both.