Sometimes even WALMART get it right

Occasionally I shop at Walmart for groceries. Some things, anyway. The store used to have 6 cashiers, which in Season in Florida were needed. I went there one day and there was ONE CASHIER, and 5 Self Scan lines, with one employee to help with "problems". It was a nightmare, even in off season. The one cashier line was down to almost the back of the store. The few people on the Self Scan Lines were having a lot of problems. The one "help" employee was on one line trying to help people. The other people on the other scan lines were either walking out, or going on the cashier line. Some people were leaving baskets filled to the brim where they were and walking out. The manager was trying to help but there were just too many people with too many problems, and too few employees.

I went back 3 weeks later. To my amazement there was only ONE Self Scan line again. FIVE additional cashers were manning the registers. The only people on the Self Scan line had very, very few items. I was totally shocked at how fast, and how many, live people were put back at those registers, even at a place like Walmart. That is FIVE PEOPLE who now had JOBS.

Is this what it takes? Telling them I am as mad as hell and will walk out, not use your product, until you give me what I want? Maybe we need to give this message to our POLITIC ANS too!

I'm sure it simply wasn't a dollar-efficient business choice

has 2 self-scan lines. I usually do not like to use them unless I only have a few items.

:thumbsup:

Managers do not like to see full shopping carts abandoned because people don't get help checking out...

It costs them money, and they know that people talk about conditions in the store.

Money talks.

For the prices I pay at the grocery store, the store staff should provide this service. And it's clearly a strategy to cut jobs, even jobs with very low pay.

WalMart promotes, as the few times I have been in their pharmacy looking for an item other stores don't carry, the WalMart shoppers were frustrated by the fact that although they have been "Guaranteed" a pick up by a certain time, the meds are still unavailable.

Eventually traveling back and forth to a store outweighs the savings on price, except for medicine that is very expensive elsewhere.

that way I don't waste gas...and I don't use Wal Mart for my prescriptions.

There have been times when I've had only a couple of items to purchase and have gotten in line behind someone with a full cart. It usually happens that the person 'helping' at the self-checkout will invite me to the machines, and my reply is always, "Thanks, but those machines put people out of work. I won't help with that." The employees are usually surprised and usually smile in response. The only cranky glares I get are from other customers.


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This is not an example of Wal-Mart getting it right. It's Wal-Mart getting it less wrong.

Not many jobs in Naples, Florida,at all, and with Rick Scott cutting unemployment, well, they are better there than on the street.

...and kept away.

to compete for, unless it was just from November through March in SEASON.

...that is truly a shitty start. My condolences.

I suppose it ensues that no competitor will ever gain traction there.

even its customers poorly.

I WAS TREATED POORLY THERE! Then, one time, I went back, and I was treated with bare minimum respect. I guess our corporate overlords aren't so bad!

/csb