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CousinIT

(9,245 posts)
Mon Jan 15, 2018, 02:36 PM Jan 2018

Hawaii alert: Employee who sent missile warning reassigned

http://www.bbc.com/news/world-us-canada-42687978#

The unnamed employee who mistakenly sent a missile alert which caused panic in the US state of Hawaii on Saturday has been temporarily reassigned to other duties, a US official has said.

. . .

Why was the alert sent?

The error occurred when, during a drill after a shift change, an employee made the wrong selection from a drop-down computer menu, picking the real-life missile alert instead of the test option, officials at Hawaii's Emergency Management Agency (EMA) said.

To prevent a repeat, two employees are now required to activate the alert system - one to issue the warning and another to confirm it, they said.

The agency also now has a way of issuing an immediate false-alarm notice in the event of a mistake, they added.


. . .
29 replies = new reply since forum marked as read
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Hawaii alert: Employee who sent missile warning reassigned (Original Post) CousinIT Jan 2018 OP
How bizarre that they did not install a fail safe option ab initio dhol82 Jan 2018 #1
The option to test a system or do training exercises should never have included procon Jan 2018 #2
So instead of being fired they get a new job. former9thward Jan 2018 #3
I kinda feel for the guy Evergreen Emerald Jan 2018 #5
I think you're making some unwarrented assumptions. CaliforniaPeggy Jan 2018 #6
You are making the assumption the person "is lucky to have escaped termination" former9thward Jan 2018 #14
We are not entitled to know if a state employee receives a reprimand Generic Brad Jan 2018 #16
Some of the other posts explain what is being done to correct the problem. n/t CaliforniaPeggy Jan 2018 #17
The Today show reported that the person was suspended pending investigation. Tipperary Jan 2018 #19
Looking at the system he operated with there's no way I'd fire this person ... no way. A one uponit7771 Jan 2018 #10
It was the operator's fault. former9thward Jan 2018 #15
It's not the operators fault there's a one confirm nuclear system, the operator didn't make the ... uponit7771 Jan 2018 #20
You are stating the state of Hawaii which created the system former9thward Jan 2018 #21
No, I'm stating their nuclear alert system does not meet the standard of a 5 the world high school.. uponit7771 Jan 2018 #22
The change goes to far and increases the chance... Anon-C Jan 2018 #4
Too many assumptions to make the claim. nt. NCTraveler Jan 2018 #8
just because it takes 2 people doesn't mean only 2 physical humans are able to do it ... mr_lebowski Jan 2018 #9
True enough, and perhaps I was being to speculative. Nt Anon-C Jan 2018 #11
Who assigned that employee to that position? lpbk2713 Jan 2018 #7
NSA could have fixed this before it became a problem jmowreader Jan 2018 #12
Reassigned? He should be fired. smirkymonkey Jan 2018 #13
Maybe even charged with inciting a riot nm MichMan Jan 2018 #26
I wonder what else is on the drop down menu ThoughtCriminal Jan 2018 #18
Its the fault of whoever designed the system spinbaby Jan 2018 #24
Well just don't replace him/her with Alexa. miyazaki Jan 2018 #23
Alexa, send a launch order... ThoughtCriminal Jan 2018 #25
rofl. say guys, what'ya want for launch? nt miyazaki Jan 2018 #27
What if people had been hurt Sampan Jan 2018 #28
Apparently, the drop down menu had 2 options ThoughtCriminal Jan 2018 #29

procon

(15,805 posts)
2. The option to test a system or do training exercises should never have included
Mon Jan 15, 2018, 03:00 PM
Jan 2018

a live option function. For obvious safety reasons, this type of software should have two entirely separate and independent packages to prevent users from making crossover links.

former9thward

(32,013 posts)
3. So instead of being fired they get a new job.
Mon Jan 15, 2018, 03:09 PM
Jan 2018

Probably a promotion with higher pay. It is clear the state wants to cover up why they waited 38 minutes to give an all clear when they knew almost immediately it was a false alarm.

Evergreen Emerald

(13,069 posts)
5. I kinda feel for the guy
Mon Jan 15, 2018, 03:23 PM
Jan 2018

It was a mistake. And there were significant consequences for the citizens. Awful. But, cover up? The error showed a number of flaws in the system, including the fact that no one planned a process for rescinding the alarm if it was sent in error. That is what took so long.

The good news is that those flaws were exposed.

CaliforniaPeggy

(149,625 posts)
6. I think you're making some unwarrented assumptions.
Mon Jan 15, 2018, 03:24 PM
Jan 2018

I would be quite surprised if the employee got a promotion w/higher pay. The person is lucky to have escaped termination.

The state did not cover up what happened. I did read that there was no way to alert folks that this was a mistake. There was no protocol in place. I believe that will now be remedied.

former9thward

(32,013 posts)
14. You are making the assumption the person "is lucky to have escaped termination"
Mon Jan 15, 2018, 04:13 PM
Jan 2018

I see nothing where the employee received even a slight reprimand. No way to alert people of a mistake? How about the same way to alert people of a problem? What if it had been an actual missile. Are you saying the state only can give one message and has no way of giving a follow up? That explanation is not credible even remotely.

Generic Brad

(14,275 posts)
16. We are not entitled to know if a state employee receives a reprimand
Mon Jan 15, 2018, 04:22 PM
Jan 2018

That would not be a matter of public record.

I understand your frustration over the matter, but I agree with California Peggy on this. The likelihood is far greater that the employee was reprimanded rather than rewarded. Who would reward something like this?

 

Tipperary

(6,930 posts)
19. The Today show reported that the person was suspended pending investigation.
Mon Jan 15, 2018, 05:05 PM
Jan 2018

So it is not all fun and games for this person.

uponit7771

(90,344 posts)
10. Looking at the system he operated with there's no way I'd fire this person ... no way. A one
Mon Jan 15, 2018, 03:34 PM
Jan 2018

... confirm system for a nuclear alert is in and of its horrible and that's not the operators fault.

uponit7771

(90,344 posts)
20. It's not the operators fault there's a one confirm nuclear system, the operator didn't make the ...
Mon Jan 15, 2018, 05:14 PM
Jan 2018

... system or design it.

There's no way any 3rd world nation would allow a one confirm system for nuclear ANYTHING ... that's why there are two confirm systems so crap like fat finger clicks etc don't happen.

former9thward

(32,013 posts)
21. You are stating the state of Hawaii which created the system
Mon Jan 15, 2018, 05:46 PM
Jan 2018

does not meet the supposed standards of "any 3rd world nation". Well, your opinion.

uponit7771

(90,344 posts)
22. No, I'm stating their nuclear alert system does not meet the standard of a 5 the world high school..
Mon Jan 15, 2018, 05:51 PM
Jan 2018

... fire drill.

The system was made wrong, it was really stupid to attach a one confirm anything to anything related to human operation of something nuclear.

Anon-C

(3,430 posts)
4. The change goes to far and increases the chance...
Mon Jan 15, 2018, 03:19 PM
Jan 2018

...that an alert will not be sent in a timely manner or at all in an actual attack.

The problem was not in having a single initiator able to send the alert, the problem was in having this desktop setup as a primary terminal for sending test alerts or alerts at all really.

FEMA should require IPAWS alerting agencies to have a peripheral physical red button with a separate Test button that can only send the test automated alert. Screens are a suboptimal interface for alerting for this very reason, they should be used for message configuration, not for message launch.

By adding another person to the alert chain, without an obvious override readily available to a single operator, Hawaii has increased the time it takes to send an alert and created a point of failure should anything incapacitate one of the two operators.


 

mr_lebowski

(33,643 posts)
9. just because it takes 2 people doesn't mean only 2 physical humans are able to do it ...
Mon Jan 15, 2018, 03:32 PM
Jan 2018

You could have two 'departments', both staffed w/a number of people allowed to issue or advance the state of the warning (i.e. to the state of 'real alert' thus causing it to be physically sent out). Could even have a 3rd department w/multiple folks who are authorized to advance the state if the 2nd department does not 'pick up' after, say, 2 minutes from an alert being issued.

lpbk2713

(42,757 posts)
7. Who assigned that employee to that position?
Mon Jan 15, 2018, 03:28 PM
Jan 2018



Who is responsible for his/her training?

This is who deserves scrutiny.

jmowreader

(50,557 posts)
12. NSA could have fixed this before it became a problem
Mon Jan 15, 2018, 03:44 PM
Jan 2018

The Intelligence Community has a CRITIC report type. You send these when wars break out, world leaders die, the Kremlin catches fire...all those fun things the president needs to know right fucking now. (In Trump’s case they’d give him three or four Bolshoi Maks first just to calm him down.)

When they first invented the report they knew a bogus one would be a huge problem. They headed the problem off at the pass by putting a switch in the communications center. It is a physical switch and the comm center supervisor has to operate it to allow a CRITIC to go out.

The Hawaiians are putting one in now, but it should have been there from the start.

ThoughtCriminal

(14,047 posts)
18. I wonder what else is on the drop down menu
Mon Jan 15, 2018, 04:40 PM
Jan 2018

Amber Alert? Tsunami alert? Taco Tuesday? Volcanic eruption? Zombie picnic?



spinbaby

(15,090 posts)
24. Its the fault of whoever designed the system
Mon Jan 15, 2018, 08:09 PM
Jan 2018

Seriously, how often have you accidentally picked the wrong thing on a drop-down menu? It happens all the time. That this should be on a drop-down menu without an option to cancel is a crime.

Sampan

(121 posts)
28. What if people had been hurt
Mon Jan 15, 2018, 09:03 PM
Jan 2018

or killed or this started a nuclear catastrophe? Would this person been “temporarily reassigned”then? And why did it take so long to send another alert that there was an error? I’d fire the whole lot of them, get a new system, and hire some competent people who would get Hawaii ready for the real thing.

ThoughtCriminal

(14,047 posts)
29. Apparently, the drop down menu had 2 options
Mon Jan 15, 2018, 09:30 PM
Jan 2018
?w=640

"Missile Alert"
"Test Missile Alert"

No confirmation dialog.
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