General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsHawaii alert: Employee who sent missile warning reassigned
http://www.bbc.com/news/world-us-canada-42687978#. . .
Why was the alert sent?
The error occurred when, during a drill after a shift change, an employee made the wrong selection from a drop-down computer menu, picking the real-life missile alert instead of the test option, officials at Hawaii's Emergency Management Agency (EMA) said.
To prevent a repeat, two employees are now required to activate the alert system - one to issue the warning and another to confirm it, they said.
The agency also now has a way of issuing an immediate false-alarm notice in the event of a mistake, they added.
. . .
dhol82
(9,353 posts)Idiots!
procon
(15,805 posts)a live option function. For obvious safety reasons, this type of software should have two entirely separate and independent packages to prevent users from making crossover links.
former9thward
(32,013 posts)Probably a promotion with higher pay. It is clear the state wants to cover up why they waited 38 minutes to give an all clear when they knew almost immediately it was a false alarm.
Evergreen Emerald
(13,069 posts)It was a mistake. And there were significant consequences for the citizens. Awful. But, cover up? The error showed a number of flaws in the system, including the fact that no one planned a process for rescinding the alarm if it was sent in error. That is what took so long.
The good news is that those flaws were exposed.
CaliforniaPeggy
(149,625 posts)I would be quite surprised if the employee got a promotion w/higher pay. The person is lucky to have escaped termination.
The state did not cover up what happened. I did read that there was no way to alert folks that this was a mistake. There was no protocol in place. I believe that will now be remedied.
former9thward
(32,013 posts)I see nothing where the employee received even a slight reprimand. No way to alert people of a mistake? How about the same way to alert people of a problem? What if it had been an actual missile. Are you saying the state only can give one message and has no way of giving a follow up? That explanation is not credible even remotely.
Generic Brad
(14,275 posts)That would not be a matter of public record.
I understand your frustration over the matter, but I agree with California Peggy on this. The likelihood is far greater that the employee was reprimanded rather than rewarded. Who would reward something like this?
CaliforniaPeggy
(149,625 posts)Tipperary
(6,930 posts)So it is not all fun and games for this person.
uponit7771
(90,344 posts)... confirm system for a nuclear alert is in and of its horrible and that's not the operators fault.
former9thward
(32,013 posts)Even the state admitted that.
uponit7771
(90,344 posts)... system or design it.
There's no way any 3rd world nation would allow a one confirm system for nuclear ANYTHING ... that's why there are two confirm systems so crap like fat finger clicks etc don't happen.
former9thward
(32,013 posts)does not meet the supposed standards of "any 3rd world nation". Well, your opinion.
uponit7771
(90,344 posts)... fire drill.
The system was made wrong, it was really stupid to attach a one confirm anything to anything related to human operation of something nuclear.
Anon-C
(3,430 posts)...that an alert will not be sent in a timely manner or at all in an actual attack.
The problem was not in having a single initiator able to send the alert, the problem was in having this desktop setup as a primary terminal for sending test alerts or alerts at all really.
FEMA should require IPAWS alerting agencies to have a peripheral physical red button with a separate Test button that can only send the test automated alert. Screens are a suboptimal interface for alerting for this very reason, they should be used for message configuration, not for message launch.
By adding another person to the alert chain, without an obvious override readily available to a single operator, Hawaii has increased the time it takes to send an alert and created a point of failure should anything incapacitate one of the two operators.
NCTraveler
(30,481 posts)mr_lebowski
(33,643 posts)You could have two 'departments', both staffed w/a number of people allowed to issue or advance the state of the warning (i.e. to the state of 'real alert' thus causing it to be physically sent out). Could even have a 3rd department w/multiple folks who are authorized to advance the state if the 2nd department does not 'pick up' after, say, 2 minutes from an alert being issued.
Anon-C
(3,430 posts)lpbk2713
(42,757 posts)Who is responsible for his/her training?
This is who deserves scrutiny.
jmowreader
(50,557 posts)The Intelligence Community has a CRITIC report type. You send these when wars break out, world leaders die, the Kremlin catches fire...all those fun things the president needs to know right fucking now. (In Trumps case theyd give him three or four Bolshoi Maks first just to calm him down.)
When they first invented the report they knew a bogus one would be a huge problem. They headed the problem off at the pass by putting a switch in the communications center. It is a physical switch and the comm center supervisor has to operate it to allow a CRITIC to go out.
The Hawaiians are putting one in now, but it should have been there from the start.
smirkymonkey
(63,221 posts)That is not a small offense. People's lives were in danger.
MichMan
(11,932 posts)ThoughtCriminal
(14,047 posts)Amber Alert? Tsunami alert? Taco Tuesday? Volcanic eruption? Zombie picnic?
spinbaby
(15,090 posts)Seriously, how often have you accidentally picked the wrong thing on a drop-down menu? It happens all the time. That this should be on a drop-down menu without an option to cancel is a crime.
miyazaki
(2,243 posts)ThoughtCriminal
(14,047 posts)miyazaki
(2,243 posts)Sampan
(121 posts)or killed or this started a nuclear catastrophe? Would this person been temporarily reassignedthen? And why did it take so long to send another alert that there was an error? Id fire the whole lot of them, get a new system, and hire some competent people who would get Hawaii ready for the real thing.
ThoughtCriminal
(14,047 posts)"Missile Alert"
"Test Missile Alert"
No confirmation dialog.