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steve2470

(37,457 posts)
Thu Feb 8, 2018, 11:56 AM Feb 2018

Take steps to curb robocalls (from my wireless carrier, Consumer Cellular)

https://www.consumercellular.com/WhyUs/Social/Newsletter/2018/February#2

How can you protect yourself? Here are a few important tips.

The most simple and effective remedy is to not share your phone number, or any other mobile phone information, with anyone you do not know, and don’t answer calls from numbers you don’t know. If you do answer, don’t respond to any invitations to press a number to opt out. That will merely verify that yours is a working number and make you a target for more calls. Simply hang up instead.

Also, watch what you say. The FCC warned about a recent scheme involving getting consumers to say “yes” and later using a recording of that response to allow unauthorized charges on the person’s credit card account. When the caller asks, “Can you hear me?” and the consumer answers “yes,” the caller gains a voice signature that can later be used to authorize fraudulent charges over the phone. It’s best to answer with “I can hear you,” or another non-committal phrase instead.

For smartphone users, download apps like Truecaller, RoboKiller, or Hiya, which can help identify legitimate callers and block out those that are not.


I had never heard of the "yes scam" before.
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Take steps to curb robocalls (from my wireless carrier, Consumer Cellular) (Original Post) steve2470 Feb 2018 OP
When they ask, "Can you hear me?" MineralMan Feb 2018 #1
Heard of the 'yes' scam. Amazing how creative these criminals are. I use Mr. Number and it has CurtEastPoint Feb 2018 #2
I usually pick up but don't answer Xipe Totec Feb 2018 #3
The JOLLY ROGER TELEPHONE COMPANY Thunderbeast Feb 2018 #4
Excellent article. Thank you n/t emulatorloo Feb 2018 #5
The Yes Scam is an urban myth SCantiGOP Feb 2018 #6
not so much myth dembotoz Feb 2018 #10
I also play with them when so inclined. Yonnie3 Feb 2018 #11
Land lines allow you to block numbers SCantiGOP Feb 2018 #12
On that line, blocking and caller ID is in an option set that I don't buy. Yonnie3 Feb 2018 #13
this is really helpful! thank you! renate Feb 2018 #7
Thanks for the "yes" tip. nt LAS14 Feb 2018 #8
I use NoMoRobo - they have iOS and android versions now. CousinIT Feb 2018 #9
"You're live on the air with KGFY!" gratuitous Feb 2018 #14
lol, n/t area51 Feb 2018 #15

MineralMan

(146,336 posts)
1. When they ask, "Can you hear me?"
Thu Feb 8, 2018, 12:01 PM
Feb 2018

Say "NO!" loudly and press the End button. You can't hear them because you disconnected.

I have a flip phone. I use it for emergencies, and about four people know the number. I still get robo calls. They call every possible number in the three digit exchange. They don't care. Don't answer if you don't recognize the number. That's the best plan.

CurtEastPoint

(18,668 posts)
2. Heard of the 'yes' scam. Amazing how creative these criminals are. I use Mr. Number and it has
Thu Feb 8, 2018, 12:01 PM
Feb 2018

helped reduce the # of calls.

Xipe Totec

(43,890 posts)
3. I usually pick up but don't answer
Thu Feb 8, 2018, 12:02 PM
Feb 2018

Real people will ask: hello? hello?

Robocalls hang up and go to the next victim.

If the caller does say something, and I don't recognize the number, I ask who are you?

They have three seconds to identify their organization or I hang up.

Thunderbeast

(3,424 posts)
4. The JOLLY ROGER TELEPHONE COMPANY
Thu Feb 8, 2018, 12:12 PM
Feb 2018

can answer robocalls for you, and engage the caller with a robot response designed to keep tjem on the phone for as long as possoble. I love it.

Jollyrogertelephone.com

SCantiGOP

(13,874 posts)
6. The Yes Scam is an urban myth
Thu Feb 8, 2018, 12:18 PM
Feb 2018

How can they identify that as your particular voice? Do they play their tape to your credit card company? And how did they get your credit card info to start with?

iPhones have a quick number blocking feature. The best thing to do, on a land line or a cell phone, is not to answer any call you don’t identify on the Caller ID. If it is genuine and important they will leave a message.
Or, if I am feeling grumpy I will answer and engage with them for as long as they stay involved. They never get any personal info and will eventually hang up when they realize you are just bullshitting them.

A few weeks ago I had someone on the phone for about twenty minutes writing up an order for my “free Medicare back brace.” I always give them the address and phone number of the fraud division at my State Dept of Consumer Affairs, and I use the name of the agency head. When it came time to get my credit card info, which they needed for a one-time $3.95 processing fee, I told them that my relatives had a court order saying I could not handle any money, and they would have to call the attorney who is in charge of my financial affairs. It hurt my feelings when the woman hung up on me without even saying goodbye.

dembotoz

(16,860 posts)
10. not so much myth
Thu Feb 8, 2018, 12:45 PM
Feb 2018

back in the wild west days of long distance telecom it was actually done by a company out of california.....do not know if it was a rouge employee working to make quota or company shenanigans. I dealt with some of their "customers"

Eventually someone caught up to this outfit.....

You hear republican whine about too much government....it is because of crook like these.....

Yonnie3

(17,498 posts)
11. I also play with them when so inclined.
Thu Feb 8, 2018, 12:49 PM
Feb 2018

Usually it would be a "you are paying too much interest on your credit card" call.

I express my gratitude for their timely help. Then tell them, sorry, can you hang on a minute I've got something on the stove. Let me put you on speaker. I ignore them until they start saying hello, hello. Then every time they speak, I speak. 15 or more minutes just fly by. Some lose patience and just hang up. Others get frustrated and say something rude. They get a blast from my Acme Thunderer Whistle and a hang up.

If the phone companies wanted, they could easily stop robocalls, even the VOIP ones. I've heard they no longer make much money from them, so why not?

SCantiGOP

(13,874 posts)
12. Land lines allow you to block numbers
Thu Feb 8, 2018, 01:02 PM
Feb 2018

but that is often a waste of time. My sister still has a land line and I was looking at her calls and there was one every day from
401-216-xxxx. The last four digits were different on every call, so they were just generating random numbers to show up on your called ID screen so their calls would not get blocked.
I will occasionally get a call on my cell phone from someone - usually a grouchy old guy like me - claiming that I just called him and hung up. I explain to them that I did not call, but scammers can generate numbers, usually that come from your own area code, and that my number must have been the one that showed up on his phone.

Yonnie3

(17,498 posts)
13. On that line, blocking and caller ID is in an option set that I don't buy.
Thu Feb 8, 2018, 01:24 PM
Feb 2018

I rarely answer it and it is 90% illegal telemarketing and scam calls when I do. The other 10% are appointment reminders, pollsters, legal telemarketing and political calls.

This phone is at my part time home and is only kept live because cell phones don't work well there.

gratuitous

(82,849 posts)
14. "You're live on the air with KGFY!"
Thu Feb 8, 2018, 01:29 PM
Feb 2018

"This is your old pal Charmin' Harmon, and you can win one thousand dollars if you can tell me the KGFY* phrase that pays! Who'm I talking to, and can you tell me the phrase that pays?"

If they're still on the line, no matter what they say, I finish with, "Nope, I'm sorry. At KGFY, the phrase that pays is 'Go fuck yourself!'"

*KGFY is an actual radio station in Stillwater, Oklahoma.

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