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question everything

(47,481 posts)
Mon Apr 16, 2018, 12:59 AM Apr 2018

Sun Country airlines to stranded passengers: you are on your own

Heather Garnett of Minneapolis and her family were among hundreds of Minnesota travelers whose flights home from Los Cabos, Mexico, were canceled Saturday because of the snow.

But they were doubly stranded when they learned that Sun Country Airlines had ended its season Saturday and had no more flights — outbound or returning — from Los Cabos.

Other passengers who were supposed to head home from Mazatlan were in the same boat. The airline’s website shows its next flight to or from Los Cabos on June 29; no flights at all are listed for Mazatlan.

Unhappy passengers were venting their frustration on the airline’s Facebook page and Twitter account Sunday. The Eagan-based carrier said the flights were the last of the season so “we do not have another flight to reaccommodate passengers on.”

It also said the passengers will receive a full refund for the return portion of their flight: “Flights will need to be purchased on another carrier. We apologize for any inconvenience this may cause.”

Kelsey Dodson-Smith, vice president of marketing for Sun Country, said the airline couldn’t send another plane to pick up stranded passengers.

More..

http://www.startribune.com/sun-country-passengers-abandoned-in-mexico-due-to-snow/479814983/

12 replies = new reply since forum marked as read
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Sun Country airlines to stranded passengers: you are on your own (Original Post) question everything Apr 2018 OP
Not good at all Angry Dragon Apr 2018 #1
Those vacationers will be learning an expensive lesson. TexasTowelie Apr 2018 #2
This used to be a pretty good small airline, but they were just bought The Velveteen Ocelot Apr 2018 #3
Sure looks like a BK is in their Wellstone ruled Apr 2018 #4
They often get them with hostile takeovers too. Kablooie Apr 2018 #5
Vampires RhodeIslandOne Apr 2018 #8
"Equity Management" is a virus. It destroys everything it touches. Initech Apr 2018 #12
After 60 went after allegiant last night... Is sun country next? dembotoz Apr 2018 #6
This was my reaction question everything Apr 2018 #7
Probably not, at least for now. Sun Country has been a decent small airline The Velveteen Ocelot Apr 2018 #9
they left plane fulls of people stranded in a foreign land that our potus claims is full of thugs dembotoz Apr 2018 #10
That's the first time I know of that Sun Country has had any major screw-up. The Velveteen Ocelot Apr 2018 #11

TexasTowelie

(112,207 posts)
2. Those vacationers will be learning an expensive lesson.
Mon Apr 16, 2018, 01:12 AM
Apr 2018

Hopefully they have understanding employers if they don't show up for work.

The Velveteen Ocelot

(115,707 posts)
3. This used to be a pretty good small airline, but they were just bought
Mon Apr 16, 2018, 01:12 AM
Apr 2018

by a private equity company, Apollo Global Management, which "specializes in leveraged buyout transactions and purchases of distressed securities involving corporate restructuring, special situations, and industry consolidations." They'll drain its assets and when there's nothing left they'll liquidate the whole thing in bankruptcy. Just wait. That's what they do.

 

Wellstone ruled

(34,661 posts)
4. Sure looks like a BK is in their
Mon Apr 16, 2018, 02:06 AM
Apr 2018

future. Apollo loaded this sucker up with debt right up front. Davis Family got their money and the rest is History.

Kablooie

(18,634 posts)
5. They often get them with hostile takeovers too.
Mon Apr 16, 2018, 02:08 AM
Apr 2018

Seems it should be against the law.
Taking over a company against the owners wishes and then destroying it for quick cash.
These assholes have an admired position in the Wall Street heiarchy.

dembotoz

(16,806 posts)
6. After 60 went after allegiant last night... Is sun country next?
Mon Apr 16, 2018, 07:36 AM
Apr 2018

So u are in a foreign country, prob don't speak Spanish, no hotel, limited cash, etc etc
What could go wrong?

question everything

(47,481 posts)
7. This was my reaction
Mon Apr 16, 2018, 11:37 AM
Apr 2018

We don't fly often so we use the "legacy" carriers. But I was thinking that using the cheap carriers carry its own risk.

The Velveteen Ocelot

(115,707 posts)
9. Probably not, at least for now. Sun Country has been a decent small airline
Mon Apr 16, 2018, 11:47 AM
Apr 2018

with a good safety record. Whether that will change now that it's been bought by a private equity firm remains to be seen.

dembotoz

(16,806 posts)
10. they left plane fulls of people stranded in a foreign land that our potus claims is full of thugs
Mon Apr 16, 2018, 11:51 AM
Apr 2018

not the public relations event i would want to deal with first thing on a monday morning

The Velveteen Ocelot

(115,707 posts)
11. That's the first time I know of that Sun Country has had any major screw-up.
Mon Apr 16, 2018, 11:52 AM
Apr 2018

It may be a symptom of their new management.

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