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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsStarbucks manager explains why she called police to arrest Black men
Holly who wouldnt give me her last name nor share a business card for fear that it would spark online stalking, either by me or whomever I passed her information along to has managed the 18th & Spruce Street location for a year. And, during that time, she has encountered many individuals who loiter in the café with no intentions of purchasing; at least one of those persons, she claims, chased her around the store after she asked them to leave.
According to Holly who grew visibly flustered during my unrelenting questioning a corporate policy germane exclusively to Center City Philadelphia locations prohibits excessive loitering. And if that policy is violated, then management has the discretion to ensure its enforced, even if it means calling the police.
Holly told me that she doesnt inform the customers that shell be calling the police.
Holly refused to answer whether it was normal for Baristas or management to call police when the loitering policy is violated by customers.
https://thegrio.com/2018/04/16/philadelphia-starbucks-manger-explains-her-side-of-the-story/
Funtatlaguy
(10,879 posts)Does she and has she uniformly enforced this policy?
I live one block away. The answer is no.
Funtatlaguy
(10,879 posts)sued by those that she harassed.
PunksMom
(440 posts)dixiegrrrrl
(60,010 posts)Starbucks manager who made call resulting in black men's arrests no longer works for company
http://abcnews.go.com/Business/starbucks-ceo-kevin-johnson-orders-unconscious-bias-training/story?id=54496139
Wellstone ruled
(34,661 posts)about this Store. Hunch was confirmed. Watch for a Corporate Crisis Team to be all over the Philly Stores. People will be replaced.
BumRushDaShow
(129,134 posts)In the two hours she sat there, Lya says she was approached three times by staff and asked if she was going to order anything. Conversely, she noted that several other (presumably non-Black) patrons, who only received a complimentary cup of water, were left alone for doing the exact same things.
When asked to comment on this ongoing disparity in treatment, Holly was unable to give the writer a coherent response and then slinked away from answering any further questions.
Her silence speaks volumes.
Funtatlaguy
(10,879 posts)Starbucks needs to make an example of her.
Fire her.
Then, hold a press conference and Offer those she harassed lifetime free coffee ☕️ or something.
BumRushDaShow
(129,134 posts)the victims were wrong and should have had their prima facia behinds arrested because Dred Scott v. Sanford is now the law of the land once more. Thus they have no rights that are recognized and granted under the Constitution of the United States. Therefore any white person can yell "trespassers" and there is no recourse because "negroes" are not "citizens" let alone "humans".
scarletlib
(3,417 posts)BumRushDaShow
(129,134 posts)that white "managers" are the supreme authority and no other examination of the situation is necessary or required in order to summarily charge an individual.
Blue_true
(31,261 posts)Many, including me, feel that when a person use private facilities, they should buy something as a simple courtesy.
BumRushDaShow
(129,134 posts)in a whole bunch of apologist posts.
And again this is not a "private" establishment. If this were your residence or a "members-only" club then yes.
Caliman73
(11,740 posts)The point of the controversy is the disparate treatment of Black customers and White customers regarding the "loitering policy". It became about consumer etiquette when the focus should be on why Black people are more likely to have the police called on them and then arrested. There were White people arguing with the police on the video and none of them were detained for interfering with the police, but you can make a very safe bet that if another Black person started arguing with the police there would have been a 3rd or 4th person arrested for "resisting".
That is the problem no whether you should buy something at Starbucks.
EffieBlack
(14,249 posts)Blue_true
(31,261 posts)But you and BumRushDaShow apparently did. For that part, I apologize. But I still say that when people go into a PRIVATE business for any stay, it is courteous to buy something. BTW, unless something is government owned, it is private, whether that be a club, coffee shop, whatever. But, private businesses should not be allowed to discriminate based upon race or any other marker.
EffieBlack
(14,249 posts)And there could be all kinds of reasons they didnt purchase anything. Maybe they were waiting for their colleague to get there to order. Maybe they were meeting there and then going somewhere else.
But one thing for sure - as a business practice, arresting potential customers is pretty stupid since one way to be sure people dont buy anything from you is to call the police on them and have them handcuffed and perp-walked out of your establishment.
Cha
(297,323 posts)I can imagine she wishes she hadn't called the police now.
wellst0nev0ter
(7,509 posts)is to make up for the fact that the cafes serve as "community hubs"
Blue_true
(31,261 posts)but when I have, I have done a courtesy purchase, if only a bottle of water or something that I don't want then, but can use later. So, I have to disagree with you on what is curteous.
moriah
(8,311 posts)I trashed it early on when someone else said the obvious (even if you aren't going to blame the officers or corporate, the manager applied any policy in a racist way, as witnesses said, and needs to lose job and corporate needs to clarify policy) and I saw people still were going to keep embarrassing us by debating the point.
moriah
(8,311 posts)Certainly not everyone here feels that way.
And if some are more likely to want this racist manager fired and clarification from corporate about that alleged "policy" (and fix it, SB's big draw that often makes people buy is their free wifi) than to give up addictive caffeine, that's not saying even those DUers don't think people of color are human beings deserving of equal rights.
It's more likely that they can't think until they've had four shots of espresso in the morning, and by then they've already fed the monster that day.
BumRushDaShow
(129,134 posts)the term "DUers" was explicitly put in quotes exactly to distinguish the "if the shoe fits wear it" crowd from the rest.
I am certainly heartened by the enlightened and supportive posters and offer many kudos to them.
(sorry it has taken long to respond but I am on an iPad in a car dealership getting my car inspected and right when I'm almost done typing I accidentally hit a key and everything in the box gets wiped out )
moriah
(8,311 posts)Good luck with car and tech... don't ever feel like instant response is required. We love ya and know you love us, but it's just a message board. If you were just venting however... all I can use is a touchscreen so I feel ya. Hates them, hates I do, but my wrists don't hurt so bad now that I converted.
BumRushDaShow
(129,134 posts)but since I don't take this iPad out that much (end up using the phone instead) I figured I wouldn't need it for this trip, but alas...
obamanut2012
(26,081 posts)Ferrets are Cool
(21,107 posts)please.
BumRushDaShow
(129,134 posts)"DUers" is explicitly in quotes. See this - https://www.democraticunderground.com/?com=view_post&forum=1002&pid=10504569
mythology
(9,527 posts)The argument is that when called by the person responsible for the property to report trespassing, the police responsibility is to check with the person responsible for the property to confirm who is deemed as trespassing and then remove said people.
The individual manager being potentially motivated by racial animus is actually utterly irrelevant to the duty of the police in the moment. The various bystanders don't actually have any legal right to grant permission to access the property. What with it isn't their property. If the manager was motivated by racial animus, the correct approach is to file a lawsuit.
I'm not sure if the argument is too nuanced for you or just isn't emotionally rabid enough, but accusing anybody who disagrees with you of being supportive of Dred Scott would be insulting if it weren't so laughably stupid. It's not an opinion that deserves to be treated seriously. It's making up an argument to "triumphantly" refute it.
BumRushDaShow
(129,134 posts)Wow right there.
Ms. Toad
(34,076 posts)There are multiple issues going on here, and progressives should be bright enough to hold more than one thought in their mind at a time.
Not every offense has a remedy in every venue. The fact that the proper venue for remedies is through civil suit (court of public opinion, etc.) is not even close to saying,
As to the specific question of trespass - the owner of property (public or private), directly or through their agent, can in fact grant or deny permission to anyone they want to enter or remain on their property. That is the one of the bundle of rights that come with property ownership. If you are on someone else's property without permission (license) or valid excuse (privilege), you are in fact trespassing. That has nothing to do with race - it has to do with the right to control that which you own.
When you open your property to the public, you don't lose the right to exclude - but if you exclude people in a discriminatory manner, you are in violation of the civil rights laws. That is a civil matter for the courts to decide (or for the court of public opinion) - not the beat cop. Among other things, the beat cop's job - absent a facially discriminatory request - is to enforce the law of trespass.
As applicable here: The men were in the store without license (once the manager asked them to leave, they no longer had permission to be there) or privilege (there was no emergency reason for them to need to access the property), they remained after being told they were trespassing, and they did not meet the public accommodation defense by satisfying the condition to remain (pay to stay).
The fact that the police legally arrested them doesn't mean they have no recourse - it just means the recourse is in a different venue where you can introduce the history of discriminatory enforcement, or in the court of public opinion (which appears to be pretty effectively at least starting the conversation).
BumRushDaShow
(129,134 posts)"hyperbole", often used to make a point, so bravo for wasting time arguing nonsense about this situation that the Philadelphia District Attorney's office concluded did NOT meet the criteria needed to bother filing charges and prosecuting!
This is why the residents of this city elected a Civil Rights Attorney (Larry Krasner) to be our District Attorney because he knows exactly about this type of bullshit. During his first weeks in office, he cleared out many prosecutors and has been bringing in a new team of prosecutors who will start making some positive changes to the criminal and civil justice system here in this city.
EffieBlack
(14,249 posts)and the prosecutor have already acknowledged to be indefensible.
Things that make you go Hmmm.
BumRushDaShow
(129,134 posts)although fortunately it appears to only be a small (although vocal) few, relative to the many many here who do "get it".
Demsrule86
(68,595 posts)There was an entire OP I think.
atreides1
(16,080 posts)"And if that policy is violated, then management has the discretion to ensure its enforced, even if it means calling the police."
As manager she had the discretion as to whether the policy was enforced or not!!
It appears that this was a corporate policy for SB locations in that specific area...now the ball is back in their court!!!
Thirty by 30
(34 posts)Their policy in Center City Philly has been that loitering can only be done by racial minorities. Pretty young white things never loiter. Damn it, Starbucks, just tell us the truth. And trash those awful "scones."
Funtatlaguy
(10,879 posts)The lemon pound cake.
Blue_true
(31,261 posts)True Dough
(17,311 posts)I have never seen a business produce such visually appealing desserts/snacks exhibited behind glass, but yet when you order and taste it, it's extremely disappointing.
irisblue
(32,982 posts)obamanut2012
(26,081 posts)Demsrule86
(68,595 posts)and didn't order who was Black and she was asked to order...she asked the manager why the white girl wasn't being asked to order...and the manager just left...the manager is a racist. I am glad she was fired.
Hortensis
(58,785 posts)situation "uniformly."
The DA's office investigated and found it was completely inappropriate to engage the police.
Completely isn't a word that would be used frivolously here.
pangaia
(24,324 posts)After having days to come up with a good excuse (and potentially rethink several of her life choices), all this woman provided as an explaination was essentially, Im just following protocol.
Norris points out that during his visit he also ran into a Black college student named Lya who had been peacefully sitting in the venue on Saturday to execute her own one-person sit-in.
In the two hours she sat there, Lya says she was approached three times by staff and asked if she was going to order anything. Conversely, she noted that several other (presumably non-Black) patrons, who only received a complimentary cup of water, were left alone for doing the exact same things.
When asked to comment on this ongoing disparity in treatment, Holly was unable to give the writer a coherent response and then slinked away from answering any further questions.
Her silence speaks volumes.
Girard442
(6,081 posts)They specifially design their stores as to be comfortable hangout spots, but if too many people hang out too long, it hurts their sales. So, it falls to the franchisees to somehow magically make that not happen. Add racism into this mix and you get what we just got.
Demsrule86
(68,595 posts)Girard442
(6,081 posts)Demsrule86
(68,595 posts)mountain grammy
(26,626 posts)tammywammy
(26,582 posts)A Starbucks in a Target, hospital, airport, etc is usually not owned by Starbucks. For instance we have Starbucks at work, but it's licensed to Aramark or whomever runs the cafeteria. But you're correct they don't franchise, so your neighborhood store is owned by Starbucks.
Demsrule86
(68,595 posts)who carry Starbucks name, must adhere to the rules same as the stores.
RobinA
(9,894 posts)of hanging out versus moving on (I'm addressing this issue only), it is a balancing act for these stores. The city stores are uniformly crowded most times of the day. Suburban stores, not so much. The city stores are generally smaller and have a larger clientele. For people, any people, prolonged hanging in city locations can cost the store business. Were I a city Starbucks manager, I would be inclined to keep people moving no matter what their color. I have walked into many a Starbucks in Center City and turned around and walked out again without buying because there was no place it sit. This rarely happens in the suburbs, so there is one big reason for different enforcement. I would also enforce the bathroom policy more in the city, as more users means more mess. Not paying users? Not a ticket for running a nice and attractive business. Such is life in the big city.
Thirty by 30
(34 posts)If they accept that role, then everyone is invited. Loitering can be a problem, but millennials bent over their laptops for hours nursing one latte are loitering, too. Open the doors to everyone close the doors.
ProfessorGAC
(65,078 posts)Isn't 75% of their business "grab and go"? And, even if not, is it that common that if there are no chairs someone would simply decide not to buy their coffee when already in the store? Seems most unlikely.
Blue_true
(31,261 posts)crowded. So, yes, taken seats can cause them money. In big cities, rents are enormous. 40 customers who would have spent $10 each walking on after seeing a full or nearly full coffee shop, costs $12,000 a month in lost sales, that is material given that rents in prime locations like Center City can run $16,000-$20,000 per month.
ProfessorGAC
(65,078 posts)Sorry, not buying it
Blue_true
(31,261 posts)You can provide data to contest what I wrote. Declarative statements on an issue like this are pretty easy, data is another deal entirely.
ProfessorGAC
(65,078 posts)But, you're the one making the contention, so i will request you provide the following data:
In high traffic areas in big cities what is the smoothed out average percent of seats occupied at a Starbucks, 6 to 10, 10 to 3, and 3 to 7?
What is the percentage of paying customers who stay to drink their beverage, as opposed to the % who grab and go?
What does it cost to let someone sit in a seat not otherwise occupied?
What does it cost to let someone sit in a seat where standing room is available.
BTW: What you provided was not data. It was a collection of random information not remotely connected to anything i wrote or asked previously.
Blue_true
(31,261 posts)I rather clearly stated that my information was from observation and discussions with a friend who owns a big city restaurant.
wellst0nev0ter
(7,509 posts)RobinA
(9,894 posts)from me and probably other likeminded people. Whether thats enough to make a difference I have no idea. I used to frequent an independent coffee house in Center City that served food. They would tolerate a certain amount of hanging depending on the time of day and day of the week. Go in there mid morning on a weekday and hang to your hearts content. Sunday brunch time, take your time but do the dissertation at home.
Orsino
(37,428 posts)tulipsandroses
(5,124 posts)My local Starbucks stores sometimes have local bands, singers, performers, etc - I've seen people come just for the performance and never order anything.
Sorry - as a black consumer, they have lost my business until they fix this. And no I don't want free coffee. We are in perilous times, when black people lose their lives when a trigger happy cop shows up.
I have met friends, dates etc at Starbucks over the years. I have arrived before they have, they have arrived before I have depending on the circumstances. I was leaving work earlier, later, or whatever, who would think one could face arrest or maybe death. This is outrageous!!
HipChick
(25,485 posts)Demsrule86
(68,595 posts)The loiter thing is get POC out.
BumRushDaShow
(129,134 posts)she is not "fired" but moved elsewhere. So in that case, she can keep on targeting black prey in another location.
Funtatlaguy
(10,879 posts)Little boys.
BumRushDaShow
(129,134 posts)it also happens to teachers who mistreat and insult little black children too (as I have been a victim of, which resulted in my mother proceeding to write letters of complaint regarding the issue to the teacher, with copies sent to the school's department head and Principal, and to the District Superintendent, and finally the School System's Superintendent - all simultaneously).
mountain grammy
(26,626 posts)and the Catholic Church; move those bad apples around, with no consideration of the impact on the victims.
BumRushDaShow
(129,134 posts)Having been a supervisor for some time before retiring, usually it takes something much worse than this to fire. So what usually happens is a suspension, transfer, counseling and/or imposition of some sort of training requirement (for something like this), and then a probationary period. Do something wrong the next time (in some cases a 2nd chance might be given) and bye bye.
obamanut2012
(26,081 posts)BumRushDaShow
(129,134 posts)has been contradictory. I expect this is being purposely done so she is not stalked.
The latest as of today says this -
http://money.cnn.com/2018/04/17/news/companies/starbucks-ceo-meeting-arrested-men/index.html
Cha
(297,323 posts)BumRushDaShow
(129,134 posts)I was hoping you were okay... Although I know despite it being a small island, it is stlil a big island when you are there and I saw stories about flooding (although it was probably not "everywhere" there)!!
Here is one story about her whereabouts - https://whyy.org/articles/starbucks-ceo-hopes-to-meet-with-men-arrested-in-philly-shop/
Cha
(297,323 posts)And, your concern for our Island!
It's been a disaster area and a state of emergency for the North Shore.. I personally don't live anywhere near there. But, my son sent me pics of all the rain up there and it's been horrible for the people who do live around Hanalei. They say it's the worst floods that have happened there.
It's been raining a lot here for a long time too.. we don't see much Sunshine these days. Very unusual Spring.
The article seems good.. but just says she doesn't work at the store.. vague. It was a dumb call to the police.. reeked of racism.
Toure: Black Coffee and White Fear Make a Toxic Mix
https://www.democraticunderground.com/?com=view_post&forum=1002&pid=10503946
BumRushDaShow
(129,134 posts)I feel so bad for the island.
When I was there in 1986, it was just a few years after Iwa and the Fern Grotto had been completely torn out but was slowly recovering. I was on a little tour that went to the north side (I think we had lunch at the Hilton) and I was fascinated by the gekkos on the walls (we were told they were good for getting the mosquitos ). Ironically when you mention the rain, the day I was there back then, was one of the rare days that the peaks of Waiʻaleʻale were not obscured with clouds and were completely clear and visible!
And mahalo for the link to that thread. I saw it early this morning and didn't get back to it again until now!
Cha
(297,323 posts)keep with eating bugs!
Nice description of your trip here, BRDS.. I remember when Iwa happened I was house sitting for a family who took a trip to Kauai during it. It was just a distant Island then.. not having a clue I would be there for the next hurricane in '92
Wonderful you got to see the peaks of Waiʻaleʻale .. I don't think I have.
Glad to hook you up with Effie's OP by Toure'
cwydro
(51,308 posts)Wow. For no reason?
Even if theres a black manager?
oberliner
(58,724 posts)What the heck?
NCTraveler
(30,481 posts)obamanut2012
(26,081 posts)blake2012
(1,294 posts)For calling 911? This clearly wasnt an emergency. When I had loud neighbors making a huge racket at night, I found the regular police line and called that.
oberliner
(58,724 posts)Hassin Bin Sober
(26,330 posts)It comes up all the time at CAPS meetings.
If you need police dispatched you call 911. If you call the non emergency number 311 and say you need police for a non emergency you get transferred and the next voice you here is 911 do you need fire or police?
311 has no ability to dispatch police. They only transfer.
311 only handles city services. Like garbage cans and street lights. Though I do think they take police reports for insurance purposes.
blake2012
(1,294 posts)It looks like when police presence is requested for ongoing issue with offenders still on scene, 911 is preferred method in Chicago so probably applies to other cities like Philly.
BumRushDaShow
(129,134 posts)One of the problems with wholesale use of 911 is that it burdens officers to respond to nonsense like what happened in this case and in some instances, if the caller lies and exaggerates, a med unit might be dispatched at a significant cost to the city. This is why the 311 (before 311, it used to be "231-3131" here). The City Controller has dinged the city for this very issue.
It would be interesting to hear the 911 call and whether there was some hysterics going on with it.
blake2012
(1,294 posts)BumRushDaShow
(129,134 posts)tammywammy
(26,582 posts)The dispatchers triage the call, so if you're calling about a loud party they rate it accordingly. An officer will attend to it when they can.
fescuerescue
(4,448 posts)At my last house. If you called the regular police line, they referred you to 911 for anything that would summon the police.
In the beginning, the technology was unable to handle a large load of 911 calls, so it was asked that 911 only be used for emergency.
That was a long time ago. 911 technology is able to handle just as many calls as any other call technology. But some policies persist.
octoberlib
(14,971 posts)to see if the friend shows up. And totally disagree with her calling the police. Center City Philadelphia should have signs posted notifying customers of Starbucks loitering policies.
DemocratSinceBirth
(99,710 posts)When I first moved to L A I would spends hours on my lap top at Starbucks while nursing a coffee or two.
oberliner
(58,724 posts)DemocratSinceBirth
(99,710 posts)elleng
(130,978 posts)excessive loitering.'
EffieBlack
(14,249 posts)Whatever it is, it's unlikely these men were guilty of it since they weren't there very long.
BumRushDaShow
(129,134 posts)Some analysis and brief transcripts here -https://whyy.org/articles/starbucks-to-close-stores-for-bias-training/
Here you have a situation that went from a call that said -
"There are two gentlemen in my cafe who are refusing to make a purchase or leave."
transforming into a "Whisper down the lane" escalation that morphs into this -
Theres been a disturbance and a group of males refusing to leave.
which inturn triggers further escalation bringing a police supervisor to the place until you end up with 6 cops (including a supervisor) all on the scene to go after 2 men who were simply waiting for a friend/associate to come so they can discuss business.
All sorts of bizarre shit right there and illustrative of how the criminal justice system is fucked up.
blake2012
(1,294 posts)Blue_Tires
(55,445 posts)trof
(54,256 posts)Advice to budding 'journalists': Never make yourself or your actions or emotions or beliefs (political, religious, or otherwise) part of the story.
Never make judgements unless you work on the editorial page.
Keep it to Who, What, When, Where, and SOMETIMES Why.
MichMan
(11,939 posts)They are in an untenable situation. I suspect that they are going to be inundated around the clock by daily protests of people loitering around for hours & not buying anything, thus making it impossible for paying customers to be seated.
Shame for the people that worked there that might lose their jobs
ellie
(6,929 posts)post, loitering is the Starbucks business model. Every Starbucks I go to, and I go every day, has people loitering about, not drinking coffee or tea or chai or anything. She called the police because she is a fucking racist. Fuck her.
Atman
(31,464 posts)Kind of implies that loitering is okay. They just dont like excessive loitering. Maybe excessive is determined by the color of ones skin.