Dollar General manager accusing black woman of 'abusing the system' fired

Dollar General manager fired after accusing black woman of ‘abusing the system’ with coupons

A Dollar General manager in New York was fired this week after he called the police on a black woman trying to use coupons, accusing her of “abusing the system.” Madonna Wilburn, a special education teacher in Buffalo, posted a video on Facebook last week after a manager called the cops during her trip to the store, WIVB 4 reported Wednesday. Wilburn was trying to use digital coupons through the Dollar General app when the manager refused to acknowledge them.

“I tried to show him on my dollar general app that I had clipped all of the coupons, so they should've came off. He told me that I was trying to beat the system, that I was trying to fraud the system,” Wilburn said. She waited in the parking lot of 30 minutes before police arrived. They instructed her to call Dollar General’s corporate offices.

Dollar General said in a statement on Wednesday that the employee, who has been dubbed “Coupon Ken” online, has been fired. “We always strive to deliver the best possible customer service and are disappointed anytime this doesn't occur. Based on our investigation we believe that certain aspects of this matter including the involvement of law enforcement were not handled in accordance with our policies and expectations,” the company said in a statement.

Wilburn told WIVB 4 that she was rejected the $50 gift card Dollar General offered her over the incident. “Actually, it's been really depressing. The racist comments more so that people are making, she must be poor because she's black or she's couponing because she's poor, she's couponing because she's black,” Wilburn said.

http://thehill.com/blogs/blog-briefing-room/news/399049-dollar-general-manager-fired-after-accusing-black-woman-of