General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsI'm about to blow my lid. Phone calls for Medicare supplemental insurance are driving me insane.
We are getting calls all hours, every day, for my husband by companies selling supplemental insurance. He doesn't need it. For starters, he's just retired, but we will pay for insurance through his company until he's eligible for Medicare, and then I'll continue on it until I am. We get supplemental health insurance through his company (that we will pay for). If I let the phone calls continue, the dogs howl and they call again, two, three, four more times. I know how to block these calls on my cell phone, but not our home phone. Yes, we need a landline because we have spotty cell service here.
ARGH!
asiliveandbreathe
(8,203 posts)house with the brochures...will make your she shed chicier .
phylny
(8,381 posts)when the power goes out!
asiliveandbreathe
(8,203 posts)keithbvadu2
(36,829 posts)lark
(23,123 posts)I didn't really use the supplement last year and it cost plenty, including the additional drug coverage. I'm saving almost $200/mo. since I switched to an Advantage HMO. The only issue is I've nearly died from a head trauma and it took way too long to get the care I needed, I seriously was at risk of dying for over 2-/2 months. I'm lucky, I didn't fall a 3rd time despite my neuropathy and had a successful operation, so the gamble has paid off, but my husband and I were really stressed for all that time.
asiliveandbreathe
(8,203 posts)I have been so lucky to have good health..I signed my husband up for Medicare Advantage last Dec..he turned 65 in January..Feb 28th he went to a PCP (in-network, a must), and got a stat referral for a urologist..biopsy came back that sunk us into despair..since then, through all the tests, MRI was denied, but CT, Bone scan (okayed by ins), his cancer did not spread to other parts of body, nor to his bones - but he does have an aggressive cancer of prostate..urologist was still able to do biopsy..Dr. said, "insurance companies dictating healthcare"..with second opinion referral, (IN-network), he had beacons implanted in prostate, and what is called a spaceor, to protect his other organs from radiation treatments, started radiation 2 weeks ago..is 9 weeks, 5 days a week..20% co-insurance..
When I look back at all the calls to BCBS, Dr's offices for appts..it was truly a maze trying to fight through it...I never took anything for granted (info), and for the most part, it wasn't misinformation from BCBS..but from front office staff at Dr's office..I feel like I earned a medical degree thru the process..oh, and the dr's office (first urologist ofc) know who I am -
I feel bad for people who do not have a business background, or an advocate to help co-ordinate all that is required.....
I am still waiting for bills to come flying in....of course I care what the cost is, but that is secondary to him getting well..
Be well - you are a trooper.....
Backseat Driver
(4,393 posts)and allow voicemails. Bet most won't even leave a message.
phylny
(8,381 posts)messages, you're right.
lapfog_1
(29,205 posts)from a recording that says my Social Security has been "compromised" and that my benefits are now frozen UNLESS I contact the SS administration. At the end of the call they very helpfully offer to connect me with the Social Security admin if I would only "stay on the line" ( LOL )
The phone calls are always from an 800 number that changes with every call (so blocking them doesn't help).
spinbaby
(15,090 posts)Tell them to put you on their do-not-call list and that you will take legal action if they call you again. Thats worked for me to get rid of calls from the company that wanted to get rid of my time share for me. It does not seem to work for the kind of spam robocaller with an automated dialing system.
phylny
(8,381 posts)And, since the number and a name comes up on caller ID, I've started reporting them to the FTC. This number has been on the Do Not Call Registry since 2007.
Thanks!
ooky
(8,924 posts)and for some reason the telemarketers haven't found it, probably because I've never given that phone number out to anybody for anything. Its an internet phone service and I pay $4 a month for the service. plus had to buy the system for a one time $100 investment. That money is recovered quick from getting rid of the traditional land line and its monthly phone bill. It worked with my old cordless phones so I didn't need to buy any more phones. I've been using it for about 5 years now and its always been reliable and there were no other catches, and I'm not bothered by telemarketers!
SeattleVet
(5,477 posts)We ported our number so it's the same that we've had for 30+ years.
We pay the extra few dollars per month for the 'premiere' service, which includes an excellent array of junk-call blocking features. Besides a personal blacklist they have a 'community blacklist' - if enough people block the number, it i automatically blocked for everyone that uses this feature - and they have a hook into the NoMoRobo robo-call blocking service.
We have gone from 5 or 10 scammer calls week to maybe 3 a month. Worth every penny just for that feature!
We use the forwarding feature so that we can receive calls to the home phone on our cells when we're out and about. It rings through to us on the Ooma app.
ooky
(8,924 posts)In my case I didn't port my old service number because my old phone had pretty much become a depository for the telemarketers and everyone was calling my cell phone by then anyway. It was just the last step in getting rid of the land line for good, and I just wanted a back up to my cell phone with a number that nobody knew. I think Ooma must be doing a good job protecting their clients' privacy since telemarketers don't call me on that phone. But for sure, someone who wants to replace their entire land line service it should be a good option, the only drawback being during an internet or power outage, and that's when the cell phone becomes the back up.
Response to ooky (Reply #15)
Name removed Message auto-removed
phylny
(8,381 posts)I'll get in touch with you when we get reliable Internet here - right now, Hughesnet, and it's awful. But thanks to a public/private partnership, real service is coming by the end of the year!
I will contact you. Thanks to you and all who suggested Ooma.
lpbk2713
(42,760 posts)About fifteen years ago a scan revealed how the installed some junk on my hard
drive without my knowledge or consent. I blocked them entirely with my firewall.
phylny
(8,381 posts)lpbk2713
(42,760 posts)But they used to send out spam by the hundreds of thousands.
mercuryblues
(14,533 posts)other than hughesnet. They more than suck. You pay top $$$ for shitty assed service. In 2 weeks we will have fiber optic cable and pay a lot less for a lot more. No more waiting 5 minutes (sometimes) for a page to load. Unlimited internet means I won't get slowed down at the end of the month because I'm close to my limit. Did I mention we have the best package they offer?
phylny
(8,381 posts)lake and we can't share our WiFi password. We have Verizon Mifi hotspots, but those are useless (see earlier Verizon Wireless difficulties).
Here in Virginia, Governor Northam and our county have been working to provide high speed Internet to the rural areas. My "representative" in the House of Delagates is all for it - now. Previously, she wrote legislation (which failed) to prohibit governments from providing service. Do I need to tell you one of her corporate "sponsors" is Verizon?
I hope you enjoy your fiber optic! We are excited to join the rest of the world
mercuryblues
(14,533 posts)a home in the next county. He told me to be prepared for a life altering experience.
I just checked my download speed...14.02 mbps and upload. 1.7 mbps. Only 1 person can be on the internet at once or even those speeds drop.
I have 3 more months on my hughesnet contract. They will probably make me pay a penalty.
NurseJackie
(42,862 posts)We recently signed up for the Ooma Premier service. We use the "whitelist" option so that ONLY known callers (who are in our contact list) are able to get through and make our phone ring. All others are sent directly to voicemail.
All voicemails are sent to us as email attachments, so my phone will *ding* and I can check voicemail by playing the "mp3" audio file attachment.
If we forgot to add anyone important to our whitelist, they can leave a message. Or if it's a true emergency, then they can leave a message or call my cell phone.
So far, the only voicemail messages I've received have been appointment reminders AND one call with a HORRIBLE ROBOTIC voice letting me know "your social security number has been suspended because of unauthorized activity". Ugh!
The whitelist method is VERY restrictive, and spammers still have the option of harassing us by voicemail, but so far, every time the phone rings, it's someone we know.
I'm no longer afraid to answer the phone.
SeattleVet
(5,477 posts)it is very customizable so that each user can tailor it to work for their particular situation and needs.
DFW
(54,414 posts)I don't respond. If I do get a phone call like that, my knowledge of all languages except French, Catalan and Russian temporarily fails me.
matt819
(10,749 posts)Thought I don't answer calls from numbers I don't recognize or from locations where we don't usually do business.
I haven't read any of the mailings yet, but spouse has. She's not stupid. And she can't make heads or tails of what Medicare does or doesn't do and what supplemental insurance we do or don't need. And if she can't, I won't even try, since she's much smarter than I am.
Any recommendations for sources of responsible, reliable info?
nykym
(3,063 posts)Its a free way to stop robo calls it sends them off to the digital void.
It's free for landlines you just need to sign up.
phylny
(8,381 posts)ETA, we can't use VOIP right now, for reasons stated. It was worth a look
customerserviceguy
(25,183 posts)why a lot of people have dumped landlines, they're just magnets for verbal spam.
As for your spotty cell phone service, check with your neighbors and see what they say about their service. When I switched from T-Mobile to Sprint about two and a half years ago, my call quality went way, way up. You might have a provider that doesn't have good coverage in your area.
phylny
(8,381 posts)and my Verizon is like everyone else's here - good until the vacationers come, and then the service is spotty. They are building new towers, and we are getting real Internet by the end of the year, so I suspect things will change.
ETA, I KNOW everyone gets rid of their landlines because of the constant barrage of telemarketers, scammers, etc., but as I stated in my OP, it's not an option for us right now.
customerserviceguy
(25,183 posts)back in 2005, and I worked nights, so had to sleep during the day. I found a phone that needed to be plugged into an AC socket to work, and I had it put on a timer. I turned the ringers off on the phone in my bedroom. That way, if I got any calls during my sleep period, I wouldn't hear them ring. During my days off, I turned the ringer back on for my bedroom phone, so I could get calls during the day.
Good to hear that things are looking up for the future, all the best to you.
brooklynite
(94,609 posts)CloudWatcher
(1,850 posts)It doesn't stop a lot of the calls, but at least you can tell them that this
call is illegal and they're in for some major fines if they continue.
TheBlackAdder
(28,209 posts)TheBlackAdder
(28,209 posts)pangaia
(24,324 posts)The only calls I get on my land lne are every few days somebody who is CHinese calls because my ex is Chinese.. If I don;t just ignore it, I hit the answer button, then the hang up button.
OR. if I am feeling frisky I answer in Chinese, carry on a brief conversatio, which ain't much for me.. then tell them to stop fucking calling me.. in English...
phylny
(8,381 posts)I did recheck it, and it's still listed.
I speak Spanish when they call from out of the country.
still_one
(92,250 posts)Medicare is a very complicated process, and there are a lot of rules, and it can be costly if those rules are not followed on time
If you don't want the information, then let it go to your voice mail, and delete it when you hear their pitch.
If they send mail, that is what recycle bins are for
phylny
(8,381 posts)I wouldn't trust any of these companies hawking their wares on the phone. We are lucky to have the supplemental insurance, but I will clarify to say that they do NOT leave messages. They hang up. Hence, my frustration.
I count 22 calls since July 31. No messages. Several companies called daily. Fourteen different entities in all.
still_one
(92,250 posts)be naive to start called Medicare.gov, and explore options
Sorry I didnt make it clear what I meant in my original reply
Patterson
(1,530 posts)when the open enrollment period is over.
trueblue2007
(17,228 posts)i just put them on block.
I yell and tell the scammers they should suck their own armpit .....
Revanchist
(1,375 posts)Once you enter a number it will ring on e and then be disconnected
keithbvadu2
(36,829 posts)When you have spare time to kill.... and get a human
-----------------------------
How to answer spam phone calls...
Keep asking: What is your name?
... until you get an answer.
What is your company/org name?
... until you get an answer.
What is your company/org address?
... until you get an answer.
What is your company/org phone number?
... until you get an answer.
What number can I get in contact with you?
... until you get an answer.
So what if they lie?
You're just going to hang up on them anyway.
Even better if you say 'sorry, not interested'.
.
Their time is also important to them.