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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsYoung Children Ask Alexa for Toys. Guess Who Pays
https://www.newser.com/story/284678/young-children-ask-alexa-for-toys-guess-who-pays.html?utm_source=part&utm_medium=uol&utm_campaign=rss_topYoung Children Ask Alexa for Toys. Guess Who Pays
Parents find out the hard way that you don't need to spell to order
Children too young to spell are finding Alexa to be more efficient than Santa Claus: They're asking her to find the items on their wish lists and tapping "buy" on their parents' devices. That means moms and dads now have to find ways to block the little hackers. One woman discovered the issue when she received texts from Amazon telling her that more than two dozen "Paw Patrol" toys were headed to her house, the Wall Street Journal reports. "It was one after another," she said. She had let her 4-year-old son play with her iPad that morning; he tapped the microphone icon in the Amazon app, said "Paw Patrol," and started adding items to the shopping cart.
By the time his mother was texted, it was too late to cancel the shipments. "Boxes and boxes arrived," she said. "He was jumping up and down with excitement." At a home near Detroit, a woman was baffled when a driver dropped off a Barbie Dreamhouse, PJ Masks figurines, and dolls, per the New York Post. "Who sent all these great gifts?" she said she wondered, according to her Facebook post. Her 6-year-old daughter and 4-year-old son had asked Alexa for the presents, to the tune of $400. "They ordered their own Christmas!" their mother wrote. There are steps parents can take to prevent the self-gifting; the Journal discusses them here.
https://nypost.com/2019/12/18/kids-use-alexa-to-order-700-worth-of-toys-on-moms-credit-card/
avebury
(10,952 posts)grandma knew to cut her off and prevent any new orders. Fortunately it wasn't a lot of money to she didn't do too much damage.
hlthe2b
(102,293 posts)Honestly, how on earth can anyone not see this coming a mile away? Did they not hear what happened with the original text-limited cell plans when teens decided that speaking on the phone was no longer acceptable and they chose to text all day?
Technology has consequences. Some of it is totally predictable.
Retrograde
(10,137 posts)I think the powers that be at Amazon were told about the down sides of easy ordering, but the profit motive came first.
Nature Man
(869 posts)what problem would Amazon truly have with any order that comes in?
eppur_se_muova
(36,269 posts)I mean, how f'in hard is it to order your own stuff ? You *really* need a robot to do it for you ?
I find it sad that this whole idea wasn't a total flop from day one, with unsold units being recycled by the traincarload.
cbdo2007
(9,213 posts)My kids use Alex and our devices constantly and have never ordered anything. You can set it up to require a password before it orders anything so assume your kids are going to order stuff and set it up that way. NBD really.
Are we going to start blaming the electric companies when parents don't childproof their sockets or the furniture company when they don't attach stuff to the wall??