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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsTesla remotely disables Autopilot on used Model S after it was sold
Last edited Tue Feb 18, 2020, 09:38 AM - Edit history (2)
[ Update - Tesla owner says remotely disabled Autopilot features have been restored
Thanks and to wcast
https://www.theverge.com/2020/2/13/21136699/tesla-autopilot-used-model-s-owner-restored-assistance-features
[...]
From https://www.theverge.com/2020/2/6/21127243/tesla-model-s-autopilot-disabled-remotely-used-car-update
Tesla remotely disables Autopilot on used Model S after it was sold
Tesla says the owner cant use features it says they did not pay for
By Nick Statt@nickstatt Feb 6, 2020, 8:03pm EST
Tesla has remotely disabled driver assistance features on a used Model S after it was sold to a customer, Jalopnik reports. The company now claims that the owner of the car, who purchased it from a third-party dealer a dealer who bought it at an auction held by Tesla itself did not pay for the features and therefore is not eligible to use them.
The features were enabled when the dealer bought the car, and they were advertised as part of the package when the car was sold to its owner. Its a peculiar situation that raises hard questions about the nature of over-the-air software updates as they relate to vehicles.
Cars sold with hardware-based upgrades, such as four-wheel drive versus all-wheel drive, or advanced adaptive cruise control, do not lose those features when they are resold on the used car market. But because Tesla can update its vehicles remotely, the Model S and other Tesla vehicles can apparently lose key features. Tesla did not immediately respond to a request for comment.
The owner in question, who Jalopnik refers to as Alec, purchased the car last December. The dealer bought the car a month earlier from a Tesla auction, with both Enhanced Autopilot and Full Self Driving Mode features intact, according to Jalopnik, which reviewed documents related to the cars ownership and sale.
[...]
Tesla says the owner cant use features it says they did not pay for
By Nick Statt@nickstatt Feb 6, 2020, 8:03pm EST
Tesla has remotely disabled driver assistance features on a used Model S after it was sold to a customer, Jalopnik reports. The company now claims that the owner of the car, who purchased it from a third-party dealer a dealer who bought it at an auction held by Tesla itself did not pay for the features and therefore is not eligible to use them.
The features were enabled when the dealer bought the car, and they were advertised as part of the package when the car was sold to its owner. Its a peculiar situation that raises hard questions about the nature of over-the-air software updates as they relate to vehicles.
Cars sold with hardware-based upgrades, such as four-wheel drive versus all-wheel drive, or advanced adaptive cruise control, do not lose those features when they are resold on the used car market. But because Tesla can update its vehicles remotely, the Model S and other Tesla vehicles can apparently lose key features. Tesla did not immediately respond to a request for comment.
The owner in question, who Jalopnik refers to as Alec, purchased the car last December. The dealer bought the car a month earlier from a Tesla auction, with both Enhanced Autopilot and Full Self Driving Mode features intact, according to Jalopnik, which reviewed documents related to the cars ownership and sale.
[...]
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Tesla remotely disables Autopilot on used Model S after it was sold (Original Post)
sl8
Feb 2020
OP
5X
(3,972 posts)1. always comes down to the fine print. n/t
Hermit-The-Prog
(33,400 posts)2. Looks like class action lawsuit material to me.
rampartc
(5,433 posts)3. he should win the suit
or the value of a used tesla is scrap metal.
rurallib
(62,441 posts)4. I would think you are on the money - who would want to buy a used Tesla
if all the features of the car did not come with it?
wcast
(595 posts)5. It has since been turned back on.
sl8
(13,862 posts)7. Ah, very good - thank you.
I'll update the OP.
I was following the story also thinking how ridiculous it was.
Blues Heron
(5,939 posts)6. Paygo - literally!
No pay - no go